The Hoffman Agency

Account Manager

• Lead and manage digital and social programs for multiple clients, ensuring flawless execution and strategic alignment with client goals.
• Manage client communications and deliverables, leading calls, presenting updates, and proactively identifying opportunities to strengthen programs.
• Develop and oversee social media content strategies, manage communities, content calendars, and campaigns that drive engagement and measurable results.
• Ideate and create quality, error free work on multiple social and digital channels.
• Proven ability to lead projects from planning to execution with precision and time management while maintaining high-quality outcomes.
• Measure success on all platforms, sharing actionable insights with your account teams and clients.
• Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement.
• Manage direct report(s) while coaching and mentoring junior team members, providing feedback, actionable steps, and setting goals to support career advancement at Hoffman.
• Collaborate effectively with global digital colleagues across the U.S., Asia, and Europe to share learnings and drive innovation.

Digital Account Manager

Account Executive

• Provide strategic integrated marketing communications planning across paid, owned and earned channels
• Propose media relations strategy, pitch angles, organize media briefings and manage media events
• Create and review content (press releases, Q&A documents, bylines) and develop key messages in English and Chinese
• Oversee market intelligence, reporting and performance tracking; provide summaries and analysis for clients
• Serve as point person for clients, provide counsel and manage expectations for program execution
• Oversee day-to-day account activities, track account budget and resourcing, and coordinate with senior leaders
• Contribute to RFPs and pitch decks and participate in new business presentations
• Mentor and train junior staff; provide constructive feedback to develop soft and hard skills

• Execute social media campaigns on behalf of clients, supporting content creation and engagement recommendations
• Ideate and create quality, error free work on multiple social and digital channels
• Write compelling , quality social copy that engages
• Manage online communities
• Measure success on each platform sharing actionable insights with your account teams and clients
• Utilize our digital tech stack to work smarter and measure performance
• Work with the PR teams to uncover opportunities to expand the engagement into digital
• Support new business and current client research efforts through social listening tools
• Stay current on, promote and evangelize integrated digital best practices across the Agency – including new channels and strategies that keep us ahead of the curve
• Forge relationships with the Agency’s digital colleagues in the US, Asia, and Europe
• Work with creative to craft visual stories we can tell on social media
• Track the effectiveness of social media posts, campaigns and creative then recommend optimizations
• Collaborate across the agency to produce good work !

Digital Account Executive

• Execute and own the day-to-day management of social media campaigns on behalf of clients, supporting content creation and engagement recommendations
• Write compelling, quality social copy that engages
• Manage online communities
• Ideate and create quality, error free work on multiple social and digital channels
• Lead projects from planning to completion with precision, time management while maintaining high-quality outcomes
• Measure success on each platform sharing actionable insights with your account teams and clients
• Lead client calls, presenting updates and contributing to proactive and positive communications
• Work with the PR teams to uncover opportunities to provide additional services to clients, expanding digital engagement
• Support new business and current client research efforts through social listening tools
• Utilize our digital tech stack to work smarter and measure performance
• Forge relationships with the Agency’s digital colleagues in the US, Asia, and Europe
• Stay current on, promote and evangelize integrated digital best practices across the Agency
• Work with creative to craft visual stories we can tell on social media
• Track the effectiveness of social media posts, campaigns and creative then recommend optimizations
• Collaborate across the agency to produce good work

Senior Digital Account Executive

• Build and nurture a robust network of journalists, analysts, and influencers and manage media engagements
• Craft creative pitching strategies and manage briefings, roundtables and media engagements
• Curate and refine content including press releases, Q&A documents, bylines and strategic plans in English and/or Chinese
• Analyze campaign results, monitor competitive landscapes and compile market intelligence and performance reports
• Design and execute integrated multi-channel communications combining paid, owned and earned media
• Serve as the primary liaison and trusted advisor to clients, engaging with senior management and C-level executives
• Lead day-to-day account operations including budgets, resource coordination and overseeing multiple projects
• Contribute to RFPs, pitch decks and new business presentations to secure and expand tech client roster
• Mentor and manage junior staff through one-on-one coaching and training sessions

• Build and nurture a robust network of journalists, analysts, and influencers and manage media engagements
• Craft creative pitching strategies and secure media exposure via briefings, roundtables and ongoing press outreach
• Curate and refine content including press releases, Q&A documents, bylines and contribute to strategic communications plans in English and/or Chinese
• Design and execute integrated marketing communications blending paid, owned and earned media
• Support client relationships by managing day-to-day activities across multiple accounts and ensuring deadlines and deliverables are met
• Maintain operational excellence through proactive, solutions-oriented project management and ownership of work
• Contribute to new business by developing RFPs, pitch decks and presentations

Associate Account Executive

• Build and nurture a network of journalists, analysts and influencers; craft pitching strategies and manage media engagements (briefings, roundtables)
• Create and refine content including press releases, Q&A documents, bylines and support development of strategic plans in English and/or Chinese
• Design and execute integrated marketing communications (IMC) blending paid, owned and earned media for multi-channel campaigns
• Support client relations by managing day-to-day activities across multiple accounts and ensuring deadlines and deliverables are met
• Drive operational excellence and collaborate with teams; maintain ownership and balance resources across projects
• Contribute to new business activities including RFPs, pitch decks and presentations to secure tech clients
• Mentor and train junior staff; provide constructive feedback and manage direct reports

Senior Account Executive

Public Relations

• Assigned to a number of client accounts to provide team support similar to an associate account executive.
• Media monitoring: Scan for client media coverage and compile media coverage reports to provide to clients.
• Media relations: Monitor editorial opportunities and flag them to the team, research media contacts, compile media contact lists for pitching, draft media pitches, reach out to reporters, and create reporter briefing sheets.
• Speaking and awards: Create and update yearly calendars with speaking and awards opportunities, pull together abstracts and awards submission drafts, and submit the abstracts to nominate the company or product.
• Social media: Research and draft content to submit to client social media platforms.
• Content creation: Draft press releases and PowerPoint presentations for client speaking programs.
• Reporting: Compile monthly metrics reports and end-of-the-month reports.
• New business: Pull together preliminary research to contribute to new business pitches.
• Spirit committee: Be part of the Hoffman spirit committee to help plan company events or special treats.
• Collaborate with team members and support multiple client accounts in a fast-paced PR agency environment.