The Hartford

Manager

• Adhere to the rehabilitation hierarchy to manage Return to Work (RTW) referrals
• Contact physicians as needed to clarify current and future abilities
• Collaborate with internal and external resources to identify tools and resources for claimants and employers
• Proactively discuss RTW with claimants, set RTW expectations
• Provide job seeking skills training to claimants

Vocational Case Manager

Consultant

• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning
• Develop and maintain strong working relationships with partners
• Establish staff plans and/or capacity requirements based on data and analytics
• Maintain comprehensive knowledge of staffing model inputs and methodology
• Conduct planning meetings to discuss and or communicate capacity needs, risks, opportunities and results to various functions
• Conduct detailed variance analytics and identify key business drivers of change
• Research, forecast and report on demand drivers
• Review forecast for accuracy and make proactive changes to minimize variances
• Influence and negotiate with business partners and colleagues
• Clearly articulate points of view and provide compelling rationale to influence decisions
• Working closely with the Operational Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis
• Respond to “what-if” scenarios, cost benefit requests, and other projects that have staffing implications
• Able to quantify implications of initiatives on staffing needs
• Understand the interrelationship between model variables and the impact to service level commitments
• Develop benchmarking metrics in order to understand efficiency/productivity of actual planned staffing levels
• Assess risk and opportunities
• Develop and maintain expertise in business process
• Participate in model optimization techniques that drive efficiency and optimize resource utilization
• Play a key role in the financial outlook and operating plan process by submitting staffing projections for current and outer years

Capacity Planning Consultant

Product Manager

• Lead product execution for 1–2 Agile teams, ensuring alignment with business objectives and product vision.
• Engage with business and technology stakeholders to identify product opportunities and implications.
• Represent the voice of the customer to the Agile team(s) and ensure customer-centric delivery.
• Partner with the Agile Product Manager to provide perspective on portfolio and value stream vision and roadmap.
• Articulate the product vision and roadmap to the Agile team(s) and guide them in determining sprint goals.
• Manage the product backlog: break down epics into features, features into stories, and prioritize to maximize business value.
• Aid the Agile Product Manager in feature road mapping and strategic planning.
• Ensure the Agile team(s) understand backlog items and their business value.
• Write features and user stories with clear acceptance criteria and validate completed stories against the definition of done and quality expectations.
• Validate that delivered solutions meet the product vision and incorporate feedback from sprint demos into the backlog.
• Partner with Scrum Masters, Architects, Tech Leads, and business stakeholders to ensure solutions deliver the intended business outcomes.
• Maintain a deep understanding of the voice of the customer, industry trends, and competitor insights.
• Drive business readiness and change management activities to support successful adoption.
• Monitor and communicate execution progress, including risks and impediments, to stakeholders.
• Analyze delivery metrics to identify trends and opportunities for continuous improvement.
• Own communication across all levels—from stakeholders to Agile teams—ensuring consistency, transparency, and alignment throughout the product lifecycle.

Agile Product Owner

Product Analyst

• Support data science partners to develop, implement, and continuously refine the auto class plan, ensuring alignment with profitability targets and growth objectives.
• Transform complex, multi-source data—including internal performance metrics, market trends, competitor analysis, and regulatory changes—into actionable insights and technical recommendations that inform product development and market strategy.
• Design and build robust, interactive dashboards and visualizations using cutting-edge tools (e.g., SQL, ThoughtSpot, Snowflake, and advanced Excel functions) to monitor auto product performance and highlight key opportunities for class plan optimization.
• Collaborate closely with actuarial, underwriting, IT, data science, and operations teams to develop and launch profitable auto products, ensuring technical accuracy and seamless integration with business processes.
• Lead technical deep-dives and cross-functional working sessions to diagnose product defects, assess emerging risks, and implement innovative solutions that drive sustainable product growth.
• Develop and deliver technical presentations and reports, translating complex data and model outputs into clear, strategic guidance for senior executives and stakeholders across varying levels of technical expertise.
• Serve as a technical subject matter expert on personal lines insurance products, with a particular focus on auto class plan design, rating structures, and predictive analytics to support profitable market delivery.
• Drive continuous improvement and innovation by challenging existing methodologies, recommending enhancements, and partnering with State Product Management, Distribution Channels, Marketing, Claims, Legal, Compliance, and IT to ensure successful product launches and ongoing profitability.

Senior Product Analyst, Auto Product Management

Insurance

• Providing comprehensive insurance solutions
• Evaluating risk
• Confidently asking for the sale while overcoming objections

Inbound Sales Center Insurance Agent, Personal Lines

Licensed Inbound Sales Agent, Personal Lines

Bilingual Inbound Sales Center Insurance Agent, Personal Lines

• Provide proactive communications to customers and business partners in the management of claims;
• Respond to inquiries from customers and provide superior customer service;
• Review and analyze multiple complex policies and coverage parts;
• Write and articulate clear and concise coverage positions;
• Conduct investigations regarding claims and/or lawsuits;
• Manage litigation and counsel, inclusive of litigation planning, budgeting and implementing a liability resolution strategy;
• Develop coverage, liability and damages assessments and provide recommendations to leadership;
• Pursue coverage and liability risk transfer against other liable parties and insurance carriers;
• Conduct complex negotiations and articulate coverage/liability positions;
• Attend mediations and trials as necessary;
• Manage expenses, reserves and financial transactions;
• Consistently maintain up to date claims metrics.

Senior Claim Representative, Construction Defect

Administrative Assistant

• Handles with a high degree of competence, a variety of administrative, special projects and leadership responsibilities
• Effectively manage calendar of appointments by scheduling requests for travel and meetings using appropriate prioritization and decision-making skills to resolve potential schedule conflicts
• Coordinate and manage the Head of Global Insights Center’s schedule with internal and external stakeholders to optimize and align their meeting schedule and agenda with the team and firm’s priorities
• Schedule and coordinate travel arrangements including flight, hotel, car rental; including internal and external meetings/events
• Ensure timely submission of all expense reports, in accordance with company policy
• Function as business liaison across the enterprise working with the firm’s leadership, marketing departments, and sales and distribution teams to ensure the Global Insights Center’s products are aligning with the firm’s strategies and reaching the appropriate audiences.
• Create, prepare, edit, finalize, and distribution materials, including PowerPoint presentations
• Offer input to enhance the creative output of the team and its products
• Provide editorial oversight and proofread content before it’s released outside of the team
• Independently take on special projects on behalf of the team and deliver high quality output in a timely manner
• Coordinate internal and external meetings and meeting document support including creating agendas, presentations and reports
• Communicate on behalf of management staff to all levels of staff and across business units
• Independently solve challenges the team faces as they arise
• Initiate timely responses to emails, voicemails, and written correspondence
• Takes initiative in participating in available educational courses

Senior Administrative Assistant

Underwriter

• Lead, manage, and develop a team of up to 12 regionally based Technology and/or Life Science underwriters Tech or LS split based on candidate’s experience/focus.
• Drive strong underwriting behaviors and discipline through oversight, quality management, and compliance processes.
• Attract, select, and develop high-caliber talent, ensuring staff continuity and planning for future talent needs.
• Foster a high-performing team culture focused on engagement, collaboration, and open dialogue.
• Actively manage team workload to meet service deadlines for renewals and new business.
• Implement active performance management and meaningful development planning.
• Serve as a subject matter expert for Technology and/or Life Science lines of business, providing guidance on complex risk decisions.
• Maintain higher level of underwriting authority, conducting quality assurance and referrals for the team.
• Support staff in improving core underwriting competencies and agency management skills.
• Lead by example in maximizing client retention, account expansion, and net profitable growth.
• Provide dedicated point of contact for aligned divisions regarding pricing and underwriting for renewals.
• Work closely with Regional Office Management and segment leaders to evaluate and execute renewal strategies.
• Act as escalation point for renewals and policy change transactions.
• Partner with Home Office, divisional, and industry stakeholders to develop and implement segment-specific strategies.
• Coach and mentor underwriters, including onboarding new hires and supporting talent pipelining and recruiting efforts.
• Participate in interview and onboarding processes, soliciting internal and external talent.
• Support development of CORE/SOAR graduates and emerging talent.

Assistant Managing Director – Technology and Life Sciences

Account Executive

• Accountable for achieving or exceeding territory sales plans for new policy issuances
• Builds actionable Territory and Agency Sales Plans that align with our strategic initiatives and financial targets
• Leverage advanced data analytics and tools to track plan outcomes
• Adheres to a disciplined consultative sales process and upholds the consistent execution of Sales Principles
• Demonstrates discipline and focus on flow management to ensure adequate flow/bridging with an optimal mix of business to consistently surpass financial targets for both agency and territory
• Optimizes time allocation with a focus on agency engagement
• Cultivates a comprehensive grasp of the assigned territory
• Develop strategic sales call plans to effectively prioritize and leverage agency contacts and activities

Senior Personal Insurance Field Sales Representative

Data Engineer

• Design, develop, and optimize ETL/ELT pipelines for both structured and unstructured data.
• Mentor junior team members and engage in communities of practice to deliver high-quality data and AI solutions while promoting best practices, standards, and adoption of reusable patterns.
• Partner with architects and stakeholders to influence and implement the vision of the AI and data pipelines while safeguarding the integrity and scalability of the environment.
• Ingest and process large-scale datasets into the Enterprise Data Lake and downstream systems.
• Curate and publish Data Products to support analytics, visualization, and machine learning use cases.
• Collaborate with data analysts, data scientists, and BI teams to build data models and pipelines for research, reporting, and advanced analytics.
• Apply best practices for data modeling, governance, and security across all solutions.
• Partner with cross-functional teams to ensure alignment and delivery of high-value outcomes.
• Monitor and fine-tune data pipelines for performance, scalability, and reliability.
• Automate auditing, balance, reconciliation, and data quality checks to maintain high data integrity.
• Develop self-healing pipelines with robust re-startability mechanisms for resilience.
• Schedule and orchestrate complex, dependent workflows using tools like MWAA, Autosys, or Control-M.
• Leverage CI/CD pipelines to enable automated integration, testing, and deployment processes.
• Lead Proof of Concepts (POCs) and technology evaluations to drive innovation.
• Develop AI-driven systems to improve data capabilities, ensuring compliance with industry best practices.
• Implement efficient Retrieval-Augmented Generation (RAG) architectures and integrate with enterprise data infrastructure.
• Implement data observability practices to proactively monitor data health, lineage, and quality across pipelines, ensuring transparency and trust in data assets.

Lead AI Data Engineer

Actuary

• Support the annual capital attribution process for all P&C lines
• Update key capital parameters to accurately attribute capital across P&C lines and sublines
• Partner with Business Actuaries to evaluate these parameters
• Partner with ERM on the Economic Capital model, providing them with regular parameter updates and incorporating their results into the capital attribution process
• Communicate results to Line of Business Actuaries and other stakeholders
• Contribute to RPM’s reporting function, which provides Actuarial and senior leadership with updated capital-based views of actual and expected underwriting performance
• Produce quarterly and annual P&C reports on capital-based views of underwriting performance, such as sensitivity analysis for planning metrics and Booked ROE Report for the C-suite to support earnings prep
• Maintain and enhance models used for capital attribution and ROE
• Provide technical support to business partners using these models
• Participate in process improvement and automation initiatives
• Collaborate on RPM’s innovation efforts, including streamlining processes and enhancing capabilities
• Support team efforts to leverage our recently modernized suite of models
• Improve our reporting framework, including automating processes and adding new capabilities
• Provide analytical support and respond to ad hoc requests
• Develop deep understanding of capital concepts and apply them to business needs.

Actuarial Risk and Profitability Measurement

Backend Engineer

• Design, deploy, and maintain Enterprise Storage and Backup Solutions that support the entirety of The Hartford’s hybrid environment
• Participate in the development and technical deployment of cyber, disaster recovery, operational recovery capabilities to support application teams and enterprise initiatives
• Support the migration of Enterprise Storage and Backup Solutions to various private and public cloud offerings in support of a large-scale data center transformation effort
• Engineer capabilities across various platforms and products including NetApp, AWS FSx, AWS Backup, and more
• Assists in the development and maintenance of IT services as it relates to backup and recovery
• Partner with IT architects to ensure that modified IT service interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet performance requirements of the service/project
• Participate in all aspects of service ownership including architecture, design, migration, deployment, runtime support, audit activities, and financial stewardship
• Collaborate and consult with other IT teams to ensure seamless integration of storage and backup systems by supporting new requirements, design challenges, and functionality configurations
• Provide operational and technical support to end-users with an emphasis on stability and operational excellence

Senior IT Storage Engineer – NAS, NetApp/FSx

Data Scientist

• Develop bespoke economic indicators identifying unique trends and outcomes at the national, state, and local level broken out by industry.
• Create information and analytics that can be used by internal and external stakeholders to identify business trends and risks.
• Utilize creative methods to create a stronger understanding of economic risk, and its implications for industries/businesses in the US.
• Correlate the findings to implications for the insurance sector.
• Access publicly available economic data at the national, state, and local level and overlay with other noneconomic internally available data sets.
• Create methods and systems to integrate and curate the various data sets from their sources.
• Work with internal data engineering partners to source appropriate data.
• Build models to create localized trends and the bespoke economic indicators.
• Create presentations and determine unique new methods of displaying the data findings.
• Develop views on the national, state, and local economies.
• Ascertain new methods of injecting findings into the firm’s operations, strategy, underwriting, and financial planning.
• Join the team’s leadership in meeting with clients to present findings and outlooks.
• Develop presentations and briefings that can be utilized by the firm’s external partners.
• Contribute to the Global Insights Center’s external research publications.
• Prepare white papers outlining medium term views on key aspects of the US economy.