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The Hartford

Director, IT Delivery – IDP Platform

The Hartford

Director, IT Delivery leading Intelligent Document Processing efforts through cloud technologies and cross-functional collaboration. Overseeing technology execution, stakeholder relationships, and financial management.

Posted 6/14/2026full-timeHartford • Connecticut, North Carolina • 🇺🇸 United StatesLead💰 $144,800 - $252,600 per yearWebsite

Tech Stack

Tools & technologies
CloudSDLC

About the role

Key responsibilities & impact
  • Accountable for end-to-end technology execution, quality, financials, and workforce management for strategic investments and maintenance, ensuring compliance with NFR (Compliance, Audit, SOX controls, Disaster Recovery).
  • Partner with VSO, VSL, Business Transformation Leads and Agile product management teams to drive business value and prioritize capabilities.
  • Responsible for delivery of Submissions Intake, Extraction and Ingestion.
  • Manage and negotiate complex stakeholder relationships within and across Value Streams and business leadership.
  • Develop and implement technology strategy, process improvements, risk mitigation, financial management, and resource planning.
  • Collaborate with enterprise leaders on digital transformation, cloud migration, and Generative AI initiatives.
  • Develop and partner with a large organization with strong workforce strategies, including providing direction for Release Train Engineers, Scrum Masters, Quality Analysts.
  • Effectively manage multiple vendor partnerships in an onshore/offshore environment.
  • Mature DevOps, RE, and QE practices, improve automation for continuous delivery, and build high-performing teams focused on continuous improvement.
  • Oversee financial management, including cost and time estimation to deliver business value.
  • Drive community engagement and productivity, lead innovation, implement new technologies, and demonstrate strong business acumen.
  • Engage leaders to support technology changes, act as a trusted advisor to the leadership teams, and utilize strong analytical skills to influence decisions.

Requirements

What you’ll need
  • 10+ years of technology leadership experience in delivering software solutions in a complex scaled agile environment.
  • Strong verbal and written communication skills are a must, as well as the ability to work effectively across internal and external organizations.
  • Prior engineering experience, and familiarity with all aspects of the software development life cycle.
  • Strong understanding of business strategy and aligning technology roadmaps to business goals with focus on Business Insurance value chain.
  • Ability to engage leaders across organizational boundaries and influence technology decisions.
  • Practical experience in the insurance domain with strong prior delivery experience is preferred.
  • Bachelor of Science in Computer Science or related field; Master of Science in Computer Science or related preferred.
  • Experience with AI, ML, and integrating data science models into operational systems is a plus.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Short-term or annual bonuses
  • Long-term incentives
  • On-the-spot recognition

ATS Keywords

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Hard Skills & Tools
technology executionfinancial managementrisk mitigationprocess improvementsDevOps practicesautomationsoftware development life cycleAIMLdata science integration
Soft Skills
communication skillsstakeholder managementleadershipanalytical skillscollaborationinfluencecommunity engagementinnovationteam buildingstrategic alignment
Certifications
Bachelor of Science in Computer ScienceMaster of Science in Computer Science