The Hartford

AI Engineer

• Design and develop interactive AI native front-end applications powered by AI Agents/LLMs
• Create intuitive, AI-native user experiences that enable seamless interaction, collaboration, and control across Agentic AI systems and autonomous workflows
• Partner with AI engineering / Data Science teams to integrate APIs, event driven (SSE),polling, webhooks and/or similar features
• Prototype, design and implement modern Agentic UX standards, protocols and ideas , Ex. Elicitation, UX negotiation and A2UI compliant Apps
• Build full stack AI Agents with Google ADK implementing advanced features like A2A, AAIF, A2UI, Agent skills, and MCP
• Research and adopt modern full-stack technologies, Agentic UX innovations, and front-end best practices
• Perform testing, debugging, optimization, and performance tuning to ensure high-quality user experiences
• Partner with product managers, UX designers, and AI architects to translate business requirements into production-ready solutions

AI Engineer – Full Stack

Customer Support

• Initiate claims according to claims best practices, as assigned and provide exceptional customer service.
• Promote digital self service capabilities.
• Utilize multiple computer applications to accurately document claim information.
• Have a dedicated workspace free from distractions during work and training hours.
• Required to commit to the training and work schedule.
• Take ownership to ensure that we go above and beyond to service each caller's needs, utilizing every touch point as an opportunity to build value and The Hartford brand.

Customer Care Representative

Data Engineer

• Lead the strategy and execution of complex and large Data and Analytics portfolio.
• Develop and implement a strategic roadmap to modernize legacy data and analytics ecosystems using Cloud and AI.
• Ensure data architecture and solutions align with enterprise-wide standards for Data, AI and Analytics.
• AI Data Engineering leader responsible for Implementing AI data pipelines that integrate structured, semi-structured, and unstructured data to support AI and Agentic solutions.
• Design, build and maintain scalable real-time data pipelines for efficient ingestion, processing, and delivery.
• Oversee the design, development, and maintenance of lakehouse architectures, data pipelines, data warehouses, data lakes and reporting systems.
• Mentor and lead a high-performing team including Directors, Business data analysts, Data engineers and Release train engineers.
• Identify and champion developer productivity improvements across the end-to-end data management lifecycle.

Director, Data Architect

Attorney

• Handle complex and high exposure litigation
• Analyze intricate substantive and procedural legal and factual issues, conduct extensive, well-reasoned legal research, independently develop and present defense strategies on behalf of clients
• Prepare complex pleadings, written discovery, depositions, motions and briefs in support of defense strategies without supervision due to level of experience and expertise
• Provide effective and timely communications, information, legal advice and other services to clients and Claims customers on legal and factual issues in a technology driven environment
• Communicate with the court, witnesses, opposing counsel and co-counsel in a manner consistent with established office procedures
• Provide for the prompt, efficient and effective disposition of assigned cases
• Independently prepare and present witnesses and evidence at trials, judicial and administrative hearings and alternative dispute resolutions
• Research, draft, file and argue motions on behalf of clients
• Provide damage and liability opinions to clients and Claims customers

Senior Staff Attorney, Insurance Defense

Manager

• Responsible for ultimate local policy aspects of service delivery for assigned Network Partners, ensuring KPI’s are met for a positive client experience
• Engaging Network Partners in reoccurring stewardship meetings and in person visits to review and close out open items
• Utilize Global Online portal for SLA reporting review and actioning
• Function as a primary escalation contact for assigned Network Partners
• Assist with Network Partner onboarding process, as appropriate
• Manage Global Online portal updates for non-Global Online enabled partners
• Outbound reinsurance slip support - review, completion, and return to Network Partners
• Provide support for Global Online mailbox management and Multinational billing (premium reconciliation)
• Engage in local policy quality control efforts to ensure contract certainty

Network Manager

Director

• This role helps align strategy and execution by applying Lean and systems thinking approaches to strategy and investment funding and governance.
• Will be accountable for ensuring alignment between the strategy of the Enterprise Data Services (EDS) or Applied AI and Analytics (AIA) organizations and their respective portfolio priorities with the overall Enterprise Data/AI strategies coming from the Chief Data and Operations officer and the remainder of the ELT.
• The individual will also be accountable for maintaining alignment between the strategies/portfolios of the EDS or AIA organizations and the respective strategies/portfolios from the lines of business supported by these groups.
• Support and monitor the prioritization of work and drive financial accountability for the products and solutions inside of each portfolio.
• Partner with the Agile operations function in coordinating, sustaining, and improving value streams, where applicable inside the portfolio.

Director, Portfolio Lead

Commercial Underwriter

• Manage and underwrite a Middle Market book of business
• Analyze agency performance quarterly to identify trends and opportunities
• Apply underwriting guidelines to assess and price complex risks with minimal oversight
• Maintain deep knowledge of applicable laws, regulations, and governance
• Lead agency management strategies, including new business development and renewal planning
• Execute territory and agency sales plans aligned with business goals
• Serve as a consultative partner to brokers and agents, delivering solutions that meet client needs

Middle Market Commercial Underwriter

General

• Manages and Underwrites a Middle Market book of business
• Analyzes agency book on quarter-to-quarter basis for potential action
• Expertly applies all applicable Underwriting guidelines when making decisions
• Capable of underwriting highly complex business and will require limited support from senior underwriters and infrequent referral activity to complete quotes
• Has thorough knowledge of applicable laws, regulations and governance
• Agency Management which includes creating, driving and execution of strategies for new and/or renewal accounts (prospective book management, executes on the mix strategy, low strategy, territorial and agency sales plans, etc.)
• Acts as a trusted advisor and solution provider to Brokers and Agents

Senior Underwriter – Middle and Large Commercial

Art Director

• Leads user-led discovery and experience definition, translating future-state journeys into actionable experience architecture
• Establishing experience principles that inform decision-making
• Leading user, stakeholder, and operational discovery to uncover root problems and opportunities
• Synthesizing research and insights into clear problem statements, opportunity areas, and experience priorities
• Shaping strategic choices, influencing priorities, and unblocking complex decisions
• Designs end-to-end services and workflows to align user needs and operational processes
• Creating journey maps and service blueprints
• Supporting agile product teams in defining MVPs and sequencing work
• Enabling the organization to convert strategy and experience vision into clear, actionable delivery direction
• Facilitating alignment across value streams on problems, priorities, and transformation direction

Director, Strategic Business Design

Full-stack Engineer

• Own and execute end-to-end technical strategy for Digital Enablement platforms and applications.
• Establish and enforce engineering standards, architectural patterns, and best practices across teams.
• Lead the modernization of legacy systems into cloud-native, API-driven, and event-based architectures.
• Contribute production-quality code, technical designs, prototypes, and reference implementations.
• Ensure solutions are production-ready and supportable, with appropriate documentation and controls.
• Identify opportunities to leverage modern platforms and AI-enabled capabilities to improve business outcomes.
• Champion strong AI driven SDLC and DevOps practices including CI/CD pipelines and automation-first delivery.
• Continuously assess the relevant external technology landscape to identify emerging trends and innovations.

Principal Software Engineer

Analyst

• Complete assigned legal bill review in a timely and accurate manner and in accordance with bill review unit standards and Hartford guidelines.
• Perform quality legal bill review with processing of invoice fairly with the accurate amount of payable.
• Partner with Regional Managers to ensure the appropriate pre-screen Bottom-line billing filters are incorporated into Hartford’s billing process.
• Provide and communicate adjustment rationale with appropriate and sufficient detail.
• Coordinate with the Legal Practices Operations team to ensure accurate vendor invoices are processed in accordance with existing vendor service agreements.
• Timely review of invoices with 100% of all legal bills processed in less than 45 days with related reporting developed to demonstrate success.
• Manage bill review and pending invoices for the assigned region and/or line of business through utilization of team resources as well as provide assistance to other Specialists to achieve group goal of timely processing of invoices.

Senior Litigation Analyst

• Handle complex and high exposure litigation
• Analyze intricate substantive and procedural legal and factual issues, conduct extensive, well-reasoned legal research, independently develop and present defense strategies on behalf of clients
• Prepare complex pleadings, written discovery, depositions, motions and briefs in support of defense strategies without supervision because of level of experience and expertise
• Provide effective and timely communications, information, legal advice and other services to clients and claims customers on legal and factual issues in a technology driven environment
• Communicate with the court, witnesses, opposing counsel and co-counsel in a manner consistent with established office procedures
• Provide for the prompt, efficient and effective disposition of assigned cases
• Independently prepare and present witnesses and evidence at trials, judicial and administrative hearings and alternative dispute resolutions
• Research, draft, file and argue appellate briefs in reviewing courts on behalf of clients
• Provide opinions to Managing Attorney, Assistant Managing Attorney, staff, clients and claims customers

Senior Staff Attorney – Insurance Defense

Consultant

• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning. Develop and maintain strong working relationships with partners.
• Establish staff plans and/or capacity requirements based on data and analytics. Maintain comprehensive knowledge of staffing model inputs and methodology. Work closely with Operations business partners in the development of work process time standards.
• Conduct planning meetings to discuss and or communicate capacity needs, risks, opportunities and results to various functions.
• Conduct detailed variance analytics and identify key business drivers of change. Research, forecast and report on demand drivers. Review forecast for accuracy and make proactive changes to minimize variances.
• Influence and negotiate with business partners and colleagues. Clearly articulate points of view and provide compelling rationale to influence decisions.
• Working closely with the Operational Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis. Respond to “what-if” scenarios, cost benefit requests, and other projects that have staffing implications. Able to quantify implications of initiatives on staffing needs.
• Understand the interrelationship between model variables and the impact to service level commitments.
• Develop benchmarking metrics in order to understand efficiency/productivity of actual planned staffing levels. Assess risk and opportunities.
• Develop and maintain expertise in business process. Be able to translate into working staff model that allows the isolation of impacts of change in variables.
• Participate in model optimization techniques that drive efficiency and optimize resource utilization.
• Play a key role in the financial outlook and operating plan process by submitting staffing projections for current and outer years. Communicate detailed explanations of change drivers and gain approval from leadership on an ongoing basis.

Capacity Planning Consultant

• Provide an effortless experience to our existing policyholders, third parties and agents regarding insurance questions, inquiries, or concerns.
• Work with customers by handling a variety of inbound telephone calls regarding their policies.
• Receive ongoing coaching and development to support your career at The Hartford.

Customer Service Relationship Specialist

DevOps Engineer

• Serve as the senior technical authority for reliability, resilience, availability, and performance of data platforms, cloud infrastructure, and data products
• Define and implement Reliability Engineering practices, tooling, automation, and observability frameworks
• Influence architectural direction and lead cross-organizational technical initiatives
• Embed RE principles into the data product lifecycle
• Establish long-term RE roadmaps and architectural patterns
• Oversee reliability controls and fail-safe patterns for critical data systems
• Develop AI-driven automation for operations and implement observability frameworks
• Partner with engineering and product teams to define RE best practices and ensure data quality