The Community Solution Education System

Counselor

• Work with and support new and continuing students at various stages of their education.
• Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
• Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
• Respond to calls and e-mails from incoming or current students on a daily basis by providing guidance regarding course work, policies, and support.
• Ensure student’s academic account/record are accurate and up-to-date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
• Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
• Advising students on course/program content and registration in degree program of study.
• Follow-up on the progress of Academic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or are in need of additional support.
• Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
• Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
• Advise students on support services and resources available to them through their school.
• Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
• Perform other duties as assigned.

Student Support Counselor