The Cigna Group

Consultant

• Performs sales operations functions for the new business sales process
• Serve as a liaison between assigned New Business Managers and internal partners
• Coordinate and process end-to-end new business sold transactions
• Maintain tracking and reporting of status and deliverables associated with assigned book of business
• Communicate information regarding the renewal experience
• Support creation of Finalist Presentation materials with New Business Manager
• Participate in projects related to new business services and other product/process related initiatives

New Business Consultant

Program Manager

• Collaborates with field staff and business partners to plan, organize, and execute ongoing improvement initiatives and manage financial risks.
• Leverages subject matter expertise and analytical skills to work with internal teams and vendors, identifying overpayment cases and developing edit rules.
• Oversees assigned edits throughout their lifecycle, implementing corrective actions as needed.
• Reviews weekly and monthly reports to assess the effectiveness of aligned edits and reports.
• Prepares thorough business cases for assigned edits and reports, including root cause analysis and assessment of financial and operational impact.
• Investigates variances and addresses underlying causes, including data issues.
• Monitors edit performance trends to find opportunities for improvement.

Program Management Lead Analyst

Inside Sales

• Support patients transitioning from hospital to home by coordinating specialty and home infusion services.
• Collaborate with hospitals, clinics, physicians, and home health agencies to ensure timely and effective home-based care.
• Manage the full referral lifecycle, including insurance verification, home health scheduling, and coordination with operational teams.
• Educate patients and caregivers on therapy expectations and financial responsibilities with empathy and clarity.
• Build and maintain strong relationships with referral sources while supporting growth across assigned hospitals and clinics.
• Identify patient and family concerns and assist with issue resolution to promote satisfaction and continuity of care.
• Maintain accurate documentation and ensure patient confidentiality at all times.
• Participate in required meetings, in-services, and training activities.
• Comply with established administrative, HR, and organizational policies.

Inside Sales Account Manager

Operations

• Provide operational support for assigned ESI Markets (Commercial, Medicare, Health Plan, etc.) for going plan changes, new implementations, and renewal activity.
• Review, analyze and verify intent of assigned benefit set-ups as they relate to products and programs.
• Identify and communicate need for customization to support client benefit requirements; attend client calls/meetings as needed; attend internal validation meetings; run customized and scheduled reports, manage performance guarantee tracking and report distribution for internal/external clients as requested.
• Adhere to all organizational SOPs and Compliance standards; provide subject matter input as it relates to checklists and SOPs.
• Assist with operation input related to new product development; identification, research and resolution of operational issues; provide training and mentoring for new team members, off-shore and contingent employee resources.
• Comply with ESI document and retention requirements.
• Independently develop standardized new group benefit design requests in the ESI system.
• Assist with more complex setups or projects as needed.
• Track and report progress to team to ensure deadlines are met.
• Perform verification/QA and system testing before implementation and within contractual timeframe agreements.
• Provide consultative support to internal & external clients by researching & assisting with resolution of benefit design and claims issues.

Senior Operations Analyst

Analyst

• Configuration Associate will complete tasks with guidance (as needed) from mentor and/or Claims Configuration Supervisor
• Work from the Enterprise Jira platform utilizing project methodologies to maintain and upkeep tickets for claim system configuration requests
• Claims system configuration requests will include but are not limited to proprietary claim edits, industry standard claim edits, and benefit rules for all claim products and programs
• You'll review, coordinate, and outline claims system configuration changes to meet needed requirements
• Document configuration changes in Microsoft Excel checklist to confirm changes
• Test configuration changes to validate claims are processing based on requirements
• Utilize SQL queries to review configuration and claims data
• Make updates to configuration via Access database
• Run post-production review on claims to validate changes deployed to production are processing as expected
• Investigate claim processing to determine claim configuration root cause analysis

Claims Systems Configuration Associate Analyst

Vice President

• Lead and develop a high-performing contract team, fostering a culture of growth, collaboration, and accountability
• Drive contracting and network strategies across our Commercial business and other product lines to strengthen market competitiveness
• Negotiate complex fee-for-service and value-based contracts with health systems, hospitals, and large provider groups to improve affordability and quality
• Build and maintain trusted provider partnerships, expanding value-based opportunities and advancing local market strategy
• Champion cross-market and cross-functional initiatives that support broader business goals
• Collaborate with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure smooth operations and aligned execution
• Identify opportunities to advance value-based contracting and expand new risk-based arrangements, supported by strong financial impact analyses, performance modeling, and scenario planning
• Oversee provider relationship management, competitive landscape awareness, and accurate, timely contract loading and network implementation

Provider Contracting Senior Manager – Network Management

Designer

• Develop conceptual layouts, test fits, and space plans for pharmacy fulfillment, office, and hybrid facilities.
• Provide design advisory support to footprint expansion, relocation, and optimization initiatives.
• Rapidly iterate layout options to support decision-making, feasibility analysis, and cost optimization.
• Perform detailed reviews and comparisons of test fit layouts versus construction documents (CDs) to ensure all space, equipment, and operational requirements are fully captured prior to construction.
• Conduct time‑intensive design and document reviews that would otherwise fall to project leadership, allowing Footprint leads to remain focused on governance, risk management, and delivery.
• Enable rapid, side‑by‑side comparisons across pharmacy sites by consolidating and interpreting space data such as capacity, storage, refrigeration, and cold‑chain infrastructure.
• Conduct on‑site reviews of space conditions and AutoCAD accuracy to validate assumptions and determine whether projects can be supported internally by the Business Project team.
• Support an enterprise initiative to define, measure, and standardize cold chain and ambient drug storage capacity.
• Translate physical layouts into measurable capacity metrics used for planning and investment decisions.
• Partner with cross-functional stakeholders including Business Project Directors, Real Estate, Pharmacy Operations, Engineering, IT, Security, and Facilities.
• Prepare drawings, PDFs, and presentation-ready materials for governance reviews and stakeholder discussions.

Business Project Advisor, Design & Space Planning

Implementation Specialist

• Lead or co-lead implementation of new client accounts including project plan management and status reporting
• Work directly with clients, consultants, coalition partners, Sales, Client Service Teams, Operations and Product partners
• Communicate status and risk to appropriate client and Express Scripts leadership
• Represent New Client Implementations through the sales process
• Support team development and effectiveness by engaging with peers and leadership in knowledge sharing
• Work with team leadership to identify opportunities for process improvement

Implementation Manager – Health Plans

Manager

• Provides guidance to stakeholders on payer contract information
• Partner with CarePathRx’s health system partners on optimizing contracts for their home infusion pharmacy
• Developing payor priorities for securing contracts
• Reviewing payor contracts and related amendments and providing related recommendations
• Evaluating and analyzing proposed rates against benchmarks
• Partner guidance during health system implementation of their home infusion pharmacy
• Providing consultation, education and training on contract requirements
• Working cross-functionally to ensure contract or amended rates and payor information is loaded accurately
• Maintaining the knowledgebase particular to benchmark rates and managed care terms
• Managing payor contracts and amending reference materials to support all teams
• Liaison with internal and external teams when needed for resolution of payer processing issues
• Serve as a trusted advisor to client executives and internal leadership

Payer Contracting Manager

Administration

• Own end‑to‑end administration of equity compensation programs, including stock options, restricted stock, RSUs, and PSUs, ensuring operational readiness, accuracy, and compliance.
• Manage data integrations and activity between stock plan administrators, HRIS, payroll, and finance systems, including vesting, settlements, and file validation.
• Partner with cross‑functional stakeholders to communicate timelines, assess impacts, and resolve complex equity‑related issues.
• Support U.S. and international tax compliance for equity compensation in partnership with Tax, Global Mobility, payroll teams, and external advisors.
• Deliver monthly, quarterly, and annual equity reporting to support accounting, EPS calculations, and financial disclosures.
• Maintain SOX‑aligned internal controls, reconciliations, and documentation related to equity and payroll interfaces.
• Support SEC filings, proxy disclosures, and board‑level materials related to equity compensation.
• Drive process improvements through automation, standardization, documentation, and effective vendor governance.
• Contribute to equity education and communications to improve participant understanding and experience.

Senior Stock Plan Administrator

Auditor

• Build and maintain strong relationships with key business stakeholders to support audit engagement success and promote collaboration
• Independently assesses functions and activities to evaluate operational effectiveness and control adequacy
• Plan and scope audits that align with organizational priorities and risk profiles
• Analyze complex data and evidence to form objective, actionable insights
• Communicate findings clearly and persuasively to senior leadership
• Prepare high-impact audit reports tailored to stakeholder needs
• Monitor finding remediation efforts and provide strategic guidance on risk mitigation
• Serve as a subject matter expert and escalation point for complex issues
• Mentor junior team members, fostering a culture of excellence and continuous improvement
• Contribute to cross-functional initiatives and strategic projects

Senior Internal Auditor – Information Technology, IT

Account Executive

• Drive growth of assigned specialty therapy products including Immune Globulin (IG), Hereditary Angioedema (HAE), and Asthma/Allergy biologics within the defined territory.
• Serve as the primary sales contact for physician offices, outpatient infusion suites, and independent infusion centers.
• Build trusted relationships with physicians, nurses, and referral sources to support consistent referral generation and therapy adoption.
• Advocate for customers by coordinating internally to ensure timely access, smooth onboarding, and high-quality service delivery.
• Partner with National Account Managers to support local managed care pull-through and contract implementation.
• Develop territory sales plans and forecasts based on account profiling, referral trends, and market insights.
• Track referral activity and business performance to ensure progress toward sales objectives and revenue goals.
• Collaborate with pharmaceutical manufacturers to support growth of advanced therapies.
• Participate in conferences, exhibits, sales meetings, and patient support group events to expand professional presence and education.
• Engage in case conferences and educational discussions with physician offices as appropriate.

Senior Account Executive – Immune Disorders

Growth Marketing

• Responsible for the execution of client retention and growth strategy for National Accounts Buyer Group focusing on private equity owned and private equity backed clients
• Drive improved client and customer retention, enhanced competitive positioning, increased membership and earnings growth, and strong brand reputation within the private equity and financial sponsor ecosystem
• Guide a team of matrix partners in delivering state-of-the-art, consultative solutions
• Lead development and execution of market strategies to achieve retention and growth plans, emphasizing private equity portfolio expansion and white space opportunities
• Achieve retention, membership growth, and persistency goals across traditional National Accounts and private equity client segments
• Ensure client-specific development plans are created with tailored strategies for private equity sponsors, portfolio companies, and roll-up entities
• Collaborate with National Accounts and U.S. Commercial new business sales teams for private equity acquisition activity, carve-outs, and new platform builds
• Achieve or exceed earnings plans with a clear understanding of private equity growth expectations
• Provide input into local marketing strategies targeting private equity firms, investors, and portfolio leadership teams

VP of Existing Business and Growth – National Accounts, Private Equity Focus

• Develop deep understanding of market dynamics and Health Plan needs
• Assist Health Plan partners in RFP execution from start to finish
• Manage and oversee Opportunities in Salesforce for RFP tracking and reporting
• Demonstrate understanding of RFP workflow and database management tool
• Ensure RFP responses are accurate and client-appropriate
• Build strong relationships with key cross-functional partners and Health Plans
• Communicate strong points of view based on market insights
• Responsible for coordinating client events and high-profile lab visits

Bid Strategy & Execution Lead Analyst

Product Manager

• Consistently deliver high-quality analytical work that meets or exceeds performance expectations
• Achieve or surpass defined key performance indicators (KPIs)
• Contribute meaningfully to team objectives and organizational outcomes
• Demonstrate advanced proficiency in analytical tools, methodologies, and relevant industry knowledge
• Serve as a subject matter expert within the team
• Mentor and support junior analysts in developing technical skills and best practices
• Lead analytical projects from intake through delivery
• Provide guidance, feedback, and direction to team members as needed
• Proactively identify and solve complex problems
• Take ownership of initiatives that improve analytical efficiency and effectiveness
• Clearly communicate complex data, insights, and recommendations to technical and non-technical audiences
• Produce clear, concise written documentation and deliver effective verbal presentations
• Partner with stakeholders to understand business needs and translate them into actionable analysis
• Apply analytical insights to support broader organizational goals
• Identify trends, opportunities, and areas for improvement
• Contribute ideas that drive innovation and long-term value
• Engage in ongoing learning to stay current with tools, technologies, and industry trends
• Pursue relevant training, certifications, or skill-building opportunities
• Work effectively with cross-functional teams
• Model collaboration, knowledge sharing, and constructive feedback
• Contribute positively to team culture and shared success
• Maintain a strong focus on delivering value to internal or external customers
• Ensure analytical outputs are timely, accurate, and aligned with stakeholder expectations