The Cigna Group

Clinical Account Executive – Market Coalitions

The Cigna Group

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Prepare and present clinical strategies tailored to client needs, with a focus on formulary design, clinical program performance, and solution adoption opportunities.
  • Lead implementation and upsell of clinical programs and formulary strategies through consultative engagements, including client presentations, quarterly/annual reviews, modeling/report reviews and rebate performance alignment.
  • Lead clinical client Strategic Planning and Review Consultation (SPARC) meetings to support client retention, satisfaction, and upselling targets.
  • Evaluate product and program performance and drive solution adoption through clinical modeling, reporting, and strategic reviews.
  • Serve as the primary clinical contact for assigned clients, responding to inquiries, supporting implementation, and providing education on new products and solutions.
  • Maintain strong relationships with assigned clients to ensure alignment of goals and identification of new opportunities.
  • Collaborate with finance and internal teams and share client feedback and insights with internal teams to inform product development and enhancement opportunities.
  • Share best practices with peers, stay informed on clinical developments and market trends, and contribute to internal process improvements that enhance clinical delivery.

Requirements

  • Current U.S. Pharmacist license required; 3+ years of licensure preferred.
  • 2+ years of client-facing experience preferred.
  • Self-starter who thrives in a fast-paced, dynamic environment, independently managing competing demands and consistently delivering with focus and agility.
  • Strong organizational and time management skills, with the ability to manage multiple client accounts and competing priorities.
  • Excellent verbal and written communication skills, with the ability to simplify and convey clinical concepts to non-clinical audiences.
  • Proficiency in Microsoft Office tools and adaptability in learning internal analytics and reporting systems.
  • Demonstrated adaptability and problem-solving skills in dynamic client discussions, using a consultative approach to uncover and address needs.
  • Willingness to travel up to 15% to support client meetings and business priorities.
  • If working at home occasionally or permanently, internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
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