The Cigna Group

Provider Contracting Associate Analyst

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Remote • Alabama, Alaska, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Missouri, New York, Ohio, Pennsylvania, Texas, Utah, Vermont, Washington • 🇺🇸 United States

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Salary

💰 $23 - $35 per hour

Job Level

JuniorMid-Level

About the role

  • Identify and recruit qualified behavioral health providers in targeted geographic areas.
  • Conduct outbound and inbound communications to build and maintain strong relationships with providers and their office staff.
  • Process provider screening applications and assist providers throughout the onboarding process.
  • Negotiate competitive and cost-effective contract terms to meet health plan needs.
  • Explain plan policies and procedures, resolve provider complaints, and ensure compliance with internal guidelines.
  • Verify and load provider data across multiple systems.
  • Ensure accuracy of provider demographics and fee schedules in contracts and screening forms.
  • Issue updated contracts when demographic changes require revisions.
  • Respond to internal and external inquiries via phone and email regarding provider data and contracting.

Requirements

  • 1+ year of experience in a medical office, insurance, or healthcare-related field.
  • Strong phone, communication, and analytical skills.
  • Self-directed with excellent problem-solving and decision-making abilities.
  • Proficiency in Microsoft Office and ability to navigate data entry systems and tracking tools.
  • Proven ability to work collaboratively in a fast-paced, matrixed environment.
  • Customer-centric mindset with strong interpersonal skills.
  • Experience in negotiating contracts and maintaining provider relationships.
  • Understanding of contract language and financial acumen.
Benefits
  • Health insurance
  • 401(k) with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
contract negotiationprovider onboardingdata entryprovider screeningprovider demographics managementfee schedule managementcomplianceanalytical skillsproblem-solvingdecision-making
Soft skills
communication skillsinterpersonal skillscustomer-centric mindsetself-directedcollaborativerelationship buildingstrong phone skillsfast-paced environment adaptabilityorganizational skillsattention to detail
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