Provider Contracting Associate Analyst
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Alaska, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Missouri, New York, Ohio, Pennsylvania, Texas, Utah, Vermont, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $35 per hour
Job Level
JuniorMid-Level
About the role
- Identify and recruit qualified behavioral health providers in targeted geographic areas.
- Conduct outbound and inbound communications to build and maintain strong relationships with providers and their office staff.
- Process provider screening applications and assist providers throughout the onboarding process.
- Negotiate competitive and cost-effective contract terms to meet health plan needs.
- Explain plan policies and procedures, resolve provider complaints, and ensure compliance with internal guidelines.
- Verify and load provider data across multiple systems.
- Ensure accuracy of provider demographics and fee schedules in contracts and screening forms.
- Issue updated contracts when demographic changes require revisions.
- Respond to internal and external inquiries via phone and email regarding provider data and contracting.
Requirements
- 1+ year of experience in a medical office, insurance, or healthcare-related field.
- Strong phone, communication, and analytical skills.
- Self-directed with excellent problem-solving and decision-making abilities.
- Proficiency in Microsoft Office and ability to navigate data entry systems and tracking tools.
- Proven ability to work collaboratively in a fast-paced, matrixed environment.
- Customer-centric mindset with strong interpersonal skills.
- Experience in negotiating contracts and maintaining provider relationships.
- Understanding of contract language and financial acumen.
Benefits
- Health insurance
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract negotiationprovider onboardingdata entryprovider screeningprovider demographics managementfee schedule managementcomplianceanalytical skillsproblem-solvingdecision-making
Soft skills
communication skillsinterpersonal skillscustomer-centric mindsetself-directedcollaborativerelationship buildingstrong phone skillsfast-paced environment adaptabilityorganizational skillsattention to detail