The Church of Jesus Christ of Latter-day Saints

Enrollment Counselor

The Church of Jesus Christ of Latter-day Saints

part-time

Posted on:

Location Type: Remote

Location: Remote • Idaho, Utah • 🇺🇸 United States

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Salary

💰 $13 per hour

Job Level

Entry Level

About the role

  • Guide prospective students through the application process, ensuring clarity and accuracy at every stage
  • Respond promptly and effectively to inquiries from prospective and enrolled students regarding program details and admissions requirements
  • Provide personalized support to enrolled students awaiting Mentor assignments
  • Provide detailed documentation of interactions with students
  • Utilize the Knowledge Base when providing information, ensuring accuracy and clarity
  • Demonstrate strong written, verbal, and visual communication skills to convey information clearly and professionally
  • Specialize in delivering timely and valuable assistance to students
  • Handle complex situations with domestic students with empathy and patience
  • Collaborate effectively with leaders to optimize the enrollment process and enhance the student experience

Requirements

  • High School Diploma/GED or Equivalent or current enrollment in PathwayConnect
  • Current CES student at BYU-Pathway Worldwide, Ensign College, BYU-Idaho, Brigham Young University, or BYU-Hawaii (must live in Utah or Idaho)
  • Students on an F-1 or J-1 visa must currently be enrolled at Ensign College
  • Must live in Utah or Idaho
  • Must be authorized to work in the US without sponsorship
  • Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy
  • Exceptional attention to detail and organizational skills
  • Strong written, verbal, and visual communication abilities
  • Ability to empathize and effectively address the needs of diverse student populations
  • Proficiency in utilizing relevant software and systems to streamline processes and enhance productivity
  • Ability to work both independently and collaboratively in a fast-paced environment
  • Commitment to upholding the highest standards of professionalism and customer service
  • Flexibility to adapt to changing priorities and evolving requirements
  • Availability to work a consistent 20-hour-a-week schedule between Monday–Saturday, 6AM–10PM MST
Benefits
  • Paid remote student-employee
  • Consistent 20-hour-per-week schedule
  • Reasonable accommodations for qualified individuals with known disabilities
  • Learn more about Church Employment benefits at https://careers.churchofjesuschrist.org

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
attention to detailorganizational skillswritten communicationverbal communicationvisual communicationempathycustomer servicecollaborationindependenceflexibility
Certifications
High School DiplomaGEDPathwayConnect enrollment
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