Clinical Business Operations Representative 2
University of Miami
Business Process and Program Analyst
The Church of Jesus Christ of Latter-day Saints
full-time
Posted on:
Location: Utah • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
SaltStack
About the role
- Focus on end-to-end process management and continuous improvement across global Finance and Records operations.
- Analyze, design, and optimize business processes and solutions to ensure efficiency, scalability, and compliance.
- Identify opportunities for improvement and define and document system life cycles.
- Own and manage core business processes from design through implementation, ensuring alignment with strategic objectives.
- Conduct comprehensive process analysis to identify inefficiencies, risks, and opportunities for automation or optimization.
- Develop and maintain process documentation, including workflows, life cycle definitions, and governance standards.
- Lead cross-functional workshops to gather business and functional requirements and validate process designs.
- Design and implement process controls to ensure compliance with financial, membership, and operational standards.
- Work with product managers and development teams to create and complete roadmap tasks; collaborate with technology teams to translate process requirements into system solutions.
- Facilitate related projects, including scope, timelines, and stakeholder engagement; prepare reports and communicate project status to senior management.
- Develop and maintain system, process, and project documentation; deliver training and communication plans to ensure adoption of new processes.
- Ensure compliance with financial or membership standards, local regulations, and privacy laws.
- Perform other tasks as assigned.
Requirements
- Bachelor's degree in related field.
- Advanced degree or certifications in Business Process Management (BPM), Lean Six Sigma, or Project Management preferred.
- Additional certifications in finance, accounting, information technology, or related disciplines are a plus.
- 7+ years of professional experience in process analysis, product management, or program management.
- At least 3 years in a leadership or process management role.
- Demonstrated success in managing complex business processes and cross-functional projects.
- Proficiency in process modeling tools and methodologies (e.g., BPMN, Lean, Six Sigma).
- Skilled in project management methodologies and tools.
- Strong analytical and problem-solving capabilities.
- Strong communication, facilitation, and interpersonal skills.
- Coordinating with multiple teams to ensure smooth communication and timely sharing of information.
- High attention to detail and strong organizational skills to manage multiple priorities.
