The Church of Jesus Christ of Latter-day Saints

Business Process and Program Analyst

The Church of Jesus Christ of Latter-day Saints

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Job Level

SeniorLead

Tech Stack

SaltStack

About the role

  • Focus on end-to-end process management and continuous improvement across global Finance and Records operations.
  • Analyze, design, and optimize business processes and solutions to ensure efficiency, scalability, and compliance.
  • Identify opportunities for improvement and define and document system life cycles.
  • Own and manage core business processes from design through implementation, ensuring alignment with strategic objectives.
  • Conduct comprehensive process analysis to identify inefficiencies, risks, and opportunities for automation or optimization.
  • Develop and maintain process documentation, including workflows, life cycle definitions, and governance standards.
  • Lead cross-functional workshops to gather business and functional requirements and validate process designs.
  • Design and implement process controls to ensure compliance with financial, membership, and operational standards.
  • Work with product managers and development teams to create and complete roadmap tasks; collaborate with technology teams to translate process requirements into system solutions.
  • Facilitate related projects, including scope, timelines, and stakeholder engagement; prepare reports and communicate project status to senior management.
  • Develop and maintain system, process, and project documentation; deliver training and communication plans to ensure adoption of new processes.
  • Ensure compliance with financial or membership standards, local regulations, and privacy laws.
  • Perform other tasks as assigned.

Requirements

  • Bachelor's degree in related field.
  • Advanced degree or certifications in Business Process Management (BPM), Lean Six Sigma, or Project Management preferred.
  • Additional certifications in finance, accounting, information technology, or related disciplines are a plus.
  • 7+ years of professional experience in process analysis, product management, or program management.
  • At least 3 years in a leadership or process management role.
  • Demonstrated success in managing complex business processes and cross-functional projects.
  • Proficiency in process modeling tools and methodologies (e.g., BPMN, Lean, Six Sigma).
  • Skilled in project management methodologies and tools.
  • Strong analytical and problem-solving capabilities.
  • Strong communication, facilitation, and interpersonal skills.
  • Coordinating with multiple teams to ensure smooth communication and timely sharing of information.
  • High attention to detail and strong organizational skills to manage multiple priorities.