Support the Workstream Lead in reviewing future state business processes and designing new business process workflows as required.
Create functional designs, perform module configuration, and assist in identifying, solutioning, and prioritizing gaps addressed through customizations or process workarounds.
Assist in defining, reviewing, prioritizing, and maintaining business requirements; translate requirements into test conditions and expected results.
Test the system, resolve differences between expected and actual results, and ensure testing activities adhere to quality standards and best practices.
Maintain detailed documentation of business processes, requirements, functional designs, and testing results.
Support process design, improvement, modeling, and process intelligence and mining efforts for the assigned global ERP process.
Use Celonis and other process intelligence tools to analyze processes, identify gaps, and provide actionable insights.
Facilitate workshops with subject matter experts to gather information, review processes, and ensure alignment with global standards.
Oversee process documentation to ensure completeness, accuracy, and adherence to agreed standards; provide training and support to global team members.
Collaborate with stakeholders across regions and time zones, monitor progress of process improvement initiatives, and prepare actionable reports for the Workstream Lead.
Act as liaison between Value Management, Security and Controls, Change Management, other functional workstreams, and the assigned functional workstream.
Requirements
Bachelor’s degree in Business Administration, Information Technology, Finance, or a related field.
5+ years of experience in business analysis, process improvement, process management, or process intelligence (preferably within ERP, finance, or technology programs).
Experience with process modeling tools, process mining, or process intelligence.
Excellent analytical and problem-solving skills.
Strong communication, facilitation, and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
High attention to detail and strong organizational skills to manage multiple priorities.
Certification in project management (preferred).
Certification in, or experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics (preferred).
Familiarity with organization and system change management principles and practices (preferred).
Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.