The Ardonagh Group

Client Executive – Insurance

The Ardonagh Group

full-time

Posted on:

Location Type: Hybrid

Location: Swansea • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Support a designated client portfolio, acting as their first point of contact
  • Build strong relationships with clients and support them with queries as they arise
  • Provide excellent customer service and relationship-driven sales
  • Communicate with clients via phone and face-to-face
  • Collaborate with the wider team and adapt to business changes
  • Pursue professional development and obtain CII or ACII qualifications as offered

Requirements

  • Some experience of the Insurance Industry is essential for this role
  • Ability to bring your best self to work every day to give our clients the best possible experience
  • Be proactive, use your initiative and show entrepreneurial spirit
  • Willingness to learn and be curious
  • Confidence to work with clients both on the phone and face to face
  • Some experience in customer service is important
  • Work well with your team; be engaging, collaborative and have the resilience to adapt to change
  • Demonstrate honesty and integrity
  • Successful application will include employment checks: verifying recent employment, address, credit history and a standard criminal record check
  • No Agencies please
Benefits
  • Working Monday to Friday (no weekends here!)
  • Basic salary relative to your experience and a generous bonus structure
  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group
  • Hybrid and flexible ways of working for Account Handlers
  • Benefits of working with the UKs largest independent Insurance Brokers

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicerelationship buildingproactiveinitiativeentrepreneurial spiritcuriosityconfidencecollaborationresiliencehonesty
Certifications
CIIACII
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