Teton

Solutions Engineer

• Chart and data review across US client communities to identify impact stories, near-miss catches, and clinically meaningful trends worth elevating in QBRs and client reviews
• Pre-call clinical preparation for CSMs — pulling resident-level examples, framing clinical narratives, and ensuring every operator conversation is grounded in defensible clinical evidence
• Development and maintenance of Teton's regulatory playbook library — state by state
• Authoring policy and procedure templates that operators can adopt or adapt — covering Teton integration into fall management programs, change-of-condition protocols, documentation workflows, and quality assurance processes
• Clinical content review across CS-facing materials: training decks, FAQ libraries, objection handling guides, and operator-facing communications
• Partnership with Product on clinical workflow questions, edge cases, and feature design grounded in real nursing reality
• Occasional client-facing presence on high-stakes calls — clinical escalations, regulatory questions, DON-level conversations, or new operator clinical reviews
• Supporting sales calls as the clinical expert and helping drive clinical value
• Staying current on senior living regulatory trends (CMS, state survey, BIPA/HIPAA intersections) and translating shifts into actionable guidance for CS and operators.

Clinical Solutions Engineer

Account Executive

• The Business Development Director (BDD) will be responsible for developing and executing a go-to-market strategy to grow Teton’s footprint across Senior Living & Skilled Nursing Operators.
• Own the full sales cycle, from outbound prospecting and industry event attendance to managing multi-stakeholder enterprise deals through to close.
• Build and maintain a strong pipeline of qualified opportunities, providing accurate forecasting and CRM updates, with a consistent focus on exceeding target.
• Collaborate closely with leadership and cross-functional teams to help shape Teton’s commercial approach in the US.

Enterprise Account Executive – BDD

Recruitment

• Own the full recruiting journey from sourcing and building genuine relationships with candidates to delivering standout interview experiences and guiding them through the offer stage.
• Stay plugged into market and industry trends to spot top talent from business development, growth, and marketing to customer success and account management.
• Partner closely with leadership across teams to ensure every hire aligns with team goals and company vision.
• Champion Teton’s culture at every touchpoint, whether you’re connecting with candidates, hosting networking events, or representing us at conferences and career fairs.

Talent Acquisition Partner – U.S. Commercial

Customer Success Manager

• Full ownership of post-sale adoption and value delivery for a portfolio of West Coast operator accounts.
• Onboarding and training facilitation for new communities, ensuring staff confidence and product fluency from day one.
• Relationships with operator leadership (VPs of Clinical, Operations, IT) and community-level stakeholders (EDs, DONs, care staff).
• Adoption monitoring and intervention — identifying at-risk communities early and deploying playbooks to course-correct.
• Cross-functional partnership: surfacing expansion signals and churn risk to Account Management, channeling client feedback to Product, and partnering with Support on escalation resolution.
• Account health scoring and adoption reporting through HubSpot.
• On-site presence across your book (~30% travel) for go-lives, training and high-stakes account moments.

Manager

• Own end-to-end deployment of Teton devices into US customer facilities
• Plan and project-manage larger multi-site rollouts, coordinating timelines across internal teams, customers, and third-party installers
• Coordinate with site maintenance, installers, and customer IT to schedule and execute installs
• Configure, cable, and validate compute boxes and connected sensors on customer networks
• Monitor device uptime across deployments, investigate issues, and drive resolution
• Hand off operational deployments to ongoing IT support cleanly and with documentation

Field Deployment Manager

Account Manager

• Own growth and renewal targets for assigned accounts, crafting and executing account plans that translate pilot outcomes into scalable value.
• Build and deepen relationships with C-suite and senior leadership at customer organizations, aligning Teton’s platform with their operational objectives and growth strategy.
• Partner cross-functionally with Sales, Customer Success, Operations and Product teams to ensure account outcomes are delivered, risks are mitigated, and value is clearly communicated.
• Maintain CRM discipline; update pipeline, forecast account health and manage risk indicators to provide leadership clear visibility into account status.
• Lead presentations and business reviews that articulate ROI, outcomes and expansion opportunity.
• Stay abreast of senior-living, healthcare and AI/tech trends; leverage market insights to position Teton as a strategic, forward-thinking partner.
• Travel periodically to meet with clients, attend key milestones, and activate growth within the organization.

Clinical Solutions Engineer

Enterprise Account Executive – BDD

Talent Acquisition Partner – U.S. Commercial

Customer Success Manager

Field Deployment Manager

Strategic Account Manager