Teton

Business Development Rep

• Develop and execute a go-to-market strategy to grow Teton’s footprint across Senior Living & Skilled Nursing Operators.
• Own the full sales cycle, from outbound prospecting and industry event attendance to managing multi-stakeholder enterprise deals through to close.
• Build and maintain a strong pipeline of qualified opportunities, providing accurate forecasting and CRM updates, with a consistent focus on exceeding target.
• Collaborate closely with leadership and cross-functional teams to help shape Teton’s commercial approach in the US.

Business Development Director – South/Southeast

Brand Designer

• Evolve and maintain Teton’s brand system across all channels, ensuring visual consistency in a fast-scaling organization
• Create and manage a comprehensive, easy-to-use design system including templates, typography rules, color usage, components, and iconography
• Partner with product, engineering, and marketing to ensure brand alignment across digital and physical experiences
• Translate complex AI, computer-vision, and healthcare workflows into clear, minimal, executive-ready visuals
• Design diagrams, illustrations, and visual frameworks that explain how Teton’s system works
• Support feature launches with storyboards, product explanations, and system-level diagrams
• Build polished, high-impact decks for sales, conferences, customer meetings, board presentations, and strategic initiatives
• Create visuals and creative assets for blog posts, social content, case studies, webinars, marketing and email campaigns
• Develop event visuals that elevate Teton’s presence at healthcare conferences and operator summits
• Own end-to-end design development, from early exploration to final production-quality assets
• Maintain and expand Teton’s asset libraries, ensuring teams across the company have quick access to on-brand materials
• Establish processes that ensure design quality, speed, and scalability as we grow
• Work closely with the VP of Marketing, product marketing, sales, and engineering to ensure visual storytelling aligns with customer needs and Teton’s strategic narrative
• Partner with leadership to refine and elevate executive-facing communications
• Provide design support for high-priority internal initiatives, including recruiting, culture, and investor communications

Customer Success Manager

• Own customer retention and overall health across all US accounts
• Own 1-2 high priority accounts in the first 6 months
• Lead and manage the US Customer Success team, including hiring, onboarding, performance management, and career development
• Own go live readiness and implementation quality for all US customers
• Establish and run the operating cadence for US Customer Success, including metrics, reviews, and escalation paths
• Act as the executive escalation point for customer issues and cross functional blockers
• Partner closely with Account Management to support expansion readiness and customer outcomes
• Drive consistency and quality across pilots, implementations, onboarding, and ongoing adoption
• Build and maintain Customer Success playbooks, processes, and tooling in partnership with Customer Growth leadership
• Collaborate with Product, Engineering, and Deployment to surface customer insights and improve delivery at scale
• Provide clear visibility into customer performance, risks, and trends through reporting and metrics
• Travel as needed to customer sites to support key accounts and critical moments in the customer lifecycle

Business Development Director – South/Southeast

Brand Designer

Director of Customer Success