Teton

Account Manager

• Shape and deliver Teton’s narrative for institutional owners, clearly articulating how operational visibility improves asset performance
• Map the landscape of REITs, private equity firms, developers, and other institutional owners, identifying the right entry points and decision-makers
• Develop the strategy for how Teton engages capital partners, including prioritization, sequencing, and the channels that matter
• Lead the full cycle of engagement with capital partners, from opening senior conversations through to pilot signature
• Build trusted relationships with senior leaders and mid-level influencers across asset management, operations, and investment teams
• Collaborate with Strategic Growth, Sales, Product, and Deployment to shape pilot design, ensure success, and support expansion
• Bring back insights from capital partners that inform Teton’s GTM approach and help accelerate our broader commercial efforts

Capital Partnerships Lead

Operations

• Deeply understand the customer needs, economics, workflow and value capture.
• Translate this into ways of communicating, processes, ROI and growth plans that the customer can buy into.
• Build and optimize internal frameworks including pilot to expansion playbooks, risk scoring, and account health dashboards
• Coordinate across Account Management, Sales Ops, Customer Success, Deployment, and Product to ensure alignment on timelines, ownership, and outcomes
• Lead data and reporting efforts that provide visibility into ARR growth, expansion velocity, retention, and customer health
• Prepare insights and materials for executive and board level reviews related to customer growth performance
• Drive special projects that enhance operational efficiency or support new commercial strategies
• Serve as a trusted partner and proxy for the VP of Customer Growth in meetings, ensuring decisions are captured and follow through occurs
• Foster a culture of accountability and clarity across the team

Customer Growth Operations Lead

Director

• Leverage deep sector networks to open board-level relationships
• Scale and optimise Teton’s UK go-to-market approach
• Build and lead a commercial team to drive revenue
• Act as Teton’s brand ambassador in the UK
• Provide strategic oversight of customer delivery in the UK

Country Director

Customer Success Manager

• You’ll own the customer journey from the moment a contract is signed through site planning, implementation, onboarding, and expansion.
• Building strong, long-lasting relationships with customers at all levels, from care staff to executive teams, through empathy, trust, and a deep understanding of their needs.
• Traveling regularly to customer sites to deliver training, support installations, and maintain close relationships.
• Coordinating the successful installation of Teton’s hardware on-site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seamless experience.
• Developing strong relationships with front-line teams, which may occasionally include joining a night shift to understand workflows and provide hands-on support.
• Partnering with product and engineering teams to calibrate devices, troubleshoot issues, and ensure smooth technical delivery.
• Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction.
• Collaborating with business development teams to run successful QBRs, identify opportunities for expansion, and help customers achieve measurable ROI.
• Contributing to our goal of continually enhancing our product and service based on customer feedback and real-world insights.

Field Engineer

• Work directly with healthcare partners to ensure seamless deployment and operation of our embedded and AI-driven solutions
• Configure, test, and troubleshoot IoT and edge systems in real-world environments
• Diagnose and resolve complex issues across our fleet of devices, ensuring system reliability in healthcare-critical settings
• Act as a trusted technical partner to customers, translating their needs into actionable feedback for the engineering team
• Work hands-on with Jetson-powered devices, Linux-based environments, and containerized software deployments
• Partner closely with the Platform and AI teams to improve tools, documentation, and deployment processes
• Contribute to internal and external documentation, training materials, and technical workshops
• Support on-site installations and troubleshooting when required (occasional travel)

Field Applications Engineer

Revenue Operations

• Teton is building the foundational data layer for the point of care using real-time, multimodal AI to generate a digital twin of the resident and care environment; Own the revenue stack (HubSpot, enablement, enrichment/AI tools), automation, integrations, and data hygiene; Build driver-based forecasts, apply multi-touch attribution, monitor pipeline health, and deliver board-level insights; Optimize territory structures, model capacity and headcount plans, refine quotas, and design incentive plans; Design and enforce scalable processes for pricing governance, exception handling, and contracting workflows; Establish shared definitions, SLAs, and handoffs across Marketing → Sales → CS; Build the RevOps function, standardize playbooks, and lead continuous improvement across GTM.

Director of Revenue Operations

Business Development Rep

• Role Overview: We’re looking for a Business Development Manager (Outbound Development) to help drive our U.S. growth. This position is heavily focused on outbound prospecting, with an emphasis on opening doors and building relationships at the executive and C-suite level in the senior living industry. Candidates will need to bring both persistence and sophistication to their outreach — balancing high activity with thoughtful engagement of senior decision-makers. This role offers direct exposure to enterprise sales cycles and close collaboration with leadership, making it an excellent opportunity for someone looking to advance their career in strategic business development. What You’ll Do Master Teton’s platform, our commercial approach, and the senior living industry landscape. Drive a high-volume outbound prospecting model (LinkedIn, email, and phone), using strategic, AI-driven methods to reach and engage senior executives and C-suites in senior living. Build and manage early-stage relationships with C-suite and executive stakeholders, preparing the ground for the Business Development Director. Prepare outreach plans, activity schedules, and tailored messaging to meet pipeline targets. Support conferences and industry events by helping to set meetings and manage executive-level follow-up. Track activity, pipeline progress, and outreach performance in the CRM with attention to detail. Stay current on competitors, industry trends, and market dynamics to sharpen prospecting strategy. Contribute to team projects and GTM initiatives as assigned. Always tie your work to Teton’s mission of empowering caregivers and improving the quality of life for residents in senior living.