Teramind

Account Executive

• Hunt and own pipeline through high-volume, multi-channel outbound across phone, email, LinkedIn, and video.
• Use behavioral data, intent signals, and industry changes to personalize outreach and target vertical-specific pain points — not mass messaging.
• Run efficient discovery calls (30 minutes or less) that quickly categorize prospects into Security, Productivity, or Process opportunities.
• Position the platform as workforce intelligence, not surveillance, and demonstrate how features like OMNI and Timmy Copilot reduce time spent analyzing dashboards.
• Partner with SMB ecosystems such as MSPs, HR consultants, and accountants to drive referrals and expand pipeline.
• Proactively address privacy concerns by highlighting privacy-first architecture, including visual redaction and offline recording.

SMB Account Executive – Bilingual, English/Spanish

Human Resources

• Partner with managers and business unit leaders as a reliable HR resource across your assigned client groups
• Help translate business objectives into practical people plans supporting workforce planning, org health, and team effectiveness
• Coach and advise managers on leadership effectiveness, team dynamics, and employee development
• Use people data and HR metrics to identify trends and support informed decision-making
• Support performance management cycles including goal-setting, mid-year and annual reviews, feedback loops, and development planning
• Help identify capability gaps and build development plans in partnership with managers
• Assist with headcount planning and workforce modeling in collaboration with Finance and leadership
• Partner with Talent Acquisition on role scoping, leveling, job descriptions, and hiring manager prep
• Manage employee relations matters with sound judgment, discretion, and appropriate escalation
• Serve as a go-to resource for employees navigating performance concerns, workplace conflicts, leave, or policy questions
• Support Teramind’s culture and values, especially as we scale a remote, distributed workforce
• Help leaders communicate and land organizational changes effectively
• Support the rollout and ongoing operation of core people programs: onboarding, engagement surveys, and HRIS tools
• Contribute to compensation reviews and benchmarking within assigned client groups
• Ensure HR policy compliance and flag jurisdictional nuances to the Director of HR Ops as needed
• Drive HRIS adoption within your client groups and help maintain data accuracy

HR Business Partner

QA Engineer

• Be the quality champion: plan, design, and run test cases for web and desktop applications.
• Perform hands-on testing — functional, regression, integration — to make sure nothing slips through.
• Drive and improve our QA strategy as we evolve our CI/CD pipeline.
• Collaborate directly with developers to turn business requirements into testing requirements.
• Spot issues early, drive resolutions, and elevate our testing standards.
• Share your knowledge with the team and mentor others in QA best practices.

Senior QA Engineer

Senior Manual QA Engineer

Legal Assistant

• Review, draft, and redline commercial agreements including MSAs, SOWs, NDAs, vendor contracts, and SaaS subscription agreements
• Support the General Counsel in managing the contract pipeline: tracking status, deadlines, open items, and follow-ups
• Conduct initial review of incoming customer and vendor contracts; flag non-standard terms and escalate as appropriate
• Maintain and organize the contract repository; ensure executed agreements are filed, version-controlled, and accessible
• Coordinate with outside counsel: prepare documents, manage communications, and track billing
• Support responses to fraud inquiries, subpoenas, regulatory requests, and government correspondence
• Assist with employment-related documentation including offer letters, severance agreements, and policy updates in coordination with HR
• Conduct legal research on topics including data privacy, cross-border regulatory requirements, and SaaS commercial norms
• Support the GC in educating internal stakeholders (particularly Sales) on contract standards, liability positions, and acceptable terms
• Assist in maintaining and updating legal playbooks, contract templates, and standard operating procedures
• Manage and organize legal holds and related documentation

Law Clerk, Paralegal

• Serve as the primary HR partner for assigned business units and senior leaders across the globe
• Translate business objectives into people strategies — workforce planning, org design, succession, and team effectiveness
• Advise and coach managers and directors on leadership effectiveness, team dynamics, and organizational health
• Bring data and analytics to every conversation — use workforce insights to identify trends and drive informed decisions
• Partner with leaders to drive performance management cycles — goal-setting, calibration, feedback, and development planning
• Identify and address capability gaps; build development plans in partnership with managers
• Support workforce planning and headcount modeling in collaboration with Finance and executive leadership
• Collaborate with Talent Acquisition on strategic hiring — role scoping, leveling, and hiring manager prep
• Manage complex employee relations matters with sound judgment, discretion, and legal awareness
• Serve as a trusted resource for employees navigating performance, conflict, leave, or workplace concerns
• Champion Teramind's culture and values — particularly as we scale a remote, distributed workforce
• Support change management initiatives and help leaders communicate and land organizational changes effectively
• Partner on the rollout of core people programs: onboarding, engagement surveys, and HRIS implementation
• Contribute to Total Rewards programs — compensation reviews, benchmarking, and equity-related decisions for your client groups
• Ensure HR policy compliance; flag jurisdictional nuances and escalate as appropriate
• Support HRIS optimization and adoption within client groups

Senior HR Business Partner

Chief Marketing Officer

• Define and own Teramind’s market positioning, messaging architecture, and brand narrative across all segments and geographies
• Establish Teramind as the category leader in insider threat detection, DLP, and workforce analytics
• Drive analyst relations (Gartner, Forrester, IDC) and earned media strategy
• Build and scale a full-funnel demand engine spanning paid, organic, ABM, and partner-led channels
• Own pipeline contribution targets in close partnership with the CRO and sales leadership
• Lead marketing operations and attribution — build the reporting infrastructure to connect marketing investment to revenue outcomes
• Partner with Product and Engineering to develop compelling product narratives, launch playbooks, and competitive intelligence programs
• Enable the sales team with segment-specific messaging, battlecards, and collateral
• Own pricing communication and packaging strategy in collaboration with Product and Finance
• Oversee SEO/SEM strategy, web presence, and content marketing programs
• Build a thought leadership platform that elevates Teramind’s executive voices and editorial authority in cybersecurity and HR tech
• Assess, hire, develop, and retain a high-performing global marketing team
• Build scalable processes and vendor/agency relationships to extend team capacity
• Partner cross-functionally with Sales, Product, CS, and the executive team as a senior leader and strategic voice

Chief Marketing Officer – CMO

Content Marketing Manager

• Build, manage, and optimize Teramind’s network of external content and creative suppliers — including content agencies, freelance writers, design studios, video producers.
• Own the briefing process end-to-end: translate business and marketing objectives into clear, actionable briefs that external partners can execute against.
• Establish quality standards, review processes, and performance benchmarks for all supplier output.
• Manage supplier contracts, budgets, and relationships with a commercial mindset — always balancing quality, speed, and cost.
• Onboard new suppliers and maintain a vetted roster of trusted partners across content, design, social, and digital disciplines.
• Define and steward the Teramind brand voice across all written and editorial content, including product campaigns, customer stories, op-eds, executive thought leadership, blog and long-form editorial, and digital copy.
• Ensure all external partners produce content that is on-brand, on-message, and aligned with Teramind’s positioning in the cybersecurity market.
• Translate complex cybersecurity and technical subject matter into clear briefs that enable suppliers to produce compelling narratives for buyers, customers, media, and the general public.
• Own the creative pillar of the marketing department — including brand standards, design systems, visual identity, and creative production — and ensure all external partners adhere to them.
• Direct external design studios and creative partners to produce high-quality assets across campaign creative, event materials, reports, and digital channels.
• Lead the creative brief process and ensure that visual expression is coherent and intentional across every campaign and program, regardless of which supplier executes it.
• Own the digital measurement framework and ensure supplier output is continuously informed by performance data.
• Oversee SEO strategy, email performance standards, platform optimization, and audience segmentation — directing specialist suppliers to execute against these strategies.
• Partner with the Demand Generation team to ensure content and creative output drives measurable pipeline impact.
• Own the content calendar across owned channels — social, email, web, and editorial — and manage supplier workloads and timelines to deliver against it.
• Ensure every major product launch, campaign moment, and market milestone is supported by a coordinated content approach executed through the right supplier mix.
• Develop influencer and amplification strategies that extend Teramind’s reach, managing relevant external partners to execute.
• Serve as the primary internal partner to Communications, ensuring owned content and earned media strategies are integrated.

Director of Content and Creative

Security Engineer

• Build and maintain executive, product, and technical relationships with counterparts at partner organizations; coordinate cross-functional execution internally across Product, Sales, Marketing, and the leadership team
• Drive partnerships from agreement through integration and launch. Scoping and delivering integrations and joint product offerings with partner engineering teams
• Define the joint value proposition and solution narrative; co-define success metrics with partners and report partnership health, wins, and blockers to the CPO and staff team
• Partner with Marketing on co-marketing programs, joint announcements, and launch plans; establish the operational framework for each partnership including success criteria
• Transition GTM execution to the CRO organization once integrations are live, while retaining executive and product-level relationships for ongoing accountability

Principal, Technical Partnerships – Security & Compliance

Account Manager

Principal, Technical Partnerships

Sales Engineer

• Serve as a technical consultant and player-coach for the Solution Engineering team
• Deliver tailored product demonstrations aligned to customer use cases
• Lead technical discovery sessions and own proof-of-value engagements
• Assist with deployment planning across various architectures
• Coordinate with Customer Success for smooth post-sale onboarding

Senior Sales Engineer

Product Designer

• Own the UX strategy across a platform serving 10,000+ organizations - designing workflows that serve distinct personas with different goals, from security investigation to productivity analysis to AI Governance
• Coach and elevate fellow designers through structured critiques, pairing sessions, and shared frameworks - raising the quality and consistency of UX output without formal management authority
• Translate complex, data-dense problem spaces into clear, actionable interfaces that help users move from signal to decision with confidence
• Design end-to-end workflows grounded in real user needs - mapping the jobs to be done, defining interaction models, and reducing friction across multi-step processes
• Build and evolve reusable UI components and interaction patterns for our design system, ensuring coherence across a broad platform with deep configurability
• Run usability testing, discovery interviews, and internal dogfooding to validate design decisions and surface insights that shape the product roadmap
• Partner with product managers and engineers to identify where UX improvements can lower cognitive load, reduce time-to-insight, and eliminate unnecessary complexity
• Work closely with Engineering to ensure that user experience principles are being considered in all aspects of the product

Lead UX Designer

Customer Support

• Provide technical support to our customers
• Maintain high customer satisfaction while managing operational expectations
• Become a product expert and maintain a deep understanding of product functionality
• Evaluate and analyze issues & their impact to resolve or escalate tickets as needed
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies. Identify trends in support requests to help create long-term solutions.

Customer Support Specialist

• Provide technical support to our customers
• Maintain high customer satisfaction while managing operational expectations
• Become a product expert and maintain a deep understanding of product functionality
• Evaluate and analyze issues & their impact to resolve or escalate tickets as needed
• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.
• Identify trends in support requests to help create long-term solutions.