Responsible for all aspects of the day-to-day supervision and leadership of Patient Account Representatives, including but not limited to the Performance Management metrics of collections, productivity, quality and aging.
Train, develop, motivate and assist subordinates in reaching new levels of skills, knowledge and attitude.
Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by staff, management and clients.
Effectively communicate and interact with subordinates, management and clients.
Requirements
High School diploma and/or equivalent education
4-7 years experience preferred
Advanced knowledge of UB-04, EOB interpretation, CPT and ICD-9 codes.
Supervisory experience or demonstrated leadership.
Benefits
Medical, dental, vision, disability, life, and business travel insurance
Paid time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.
401k with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.