Entry-level position that provides account management support to assigned accounts
Support Producer(s) and Account Managers in servicing new business and retaining renewals
Account transactions including ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence
Creating reports, scheduling client meetings, performing research, and updating client documentation and records
Respond to client inquiries, incoming mail, and company request needs on a timely basis
Collect renewal data on assigned accounts
Review new/renewal policies and endorsements to insure items were received as ordered
Maintain accuracy of client data in agency management system (Applied Systems)
Document all activities in agency management system (Applied Systems)
Understand and utilize upload, download and interface technology
Assist other departments in securing and/or providing information necessary to issue appropriate policies
Keep Producers and Account Managers informed of all important activities on their accounts
Keep current with industry trends including participation in educational seminars and classes
Maintain knowledge of current underwriting requirements of contracted insurance carriers
Maintain knowledge of policy provisions and any changes in these provisions
Complete other functions and assignments as assigned including back-up duties
Requirements
May need to obtain an active life and health license in the future
Strong organizational skills- ability to discern priority and initiative
Computer skills, Microsoft Word, Outlook and Excel
Applied Epic experience a plus
Excellent verbal and written communication skills as well as strong interpersonal skills
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
Reasoning Skills: Ability to solve practical problems, interpret a variety of instructions and deal with a variety of variables furnished in written, oral, diagram or schedule form
High School diploma required , Associate Degree or higher preferred
CPCU or special training course completion a plus
Previous experience in the industry a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.