Operations

• Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development
• Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements
• Build reporting solutions and develop/enhance existing scorecards, dashboards and other key reports that arto be utilized by management to monitor performance and communicate performance to the client.
• Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports (denial reports, late charge reports, etc.).
• Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams. Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and/or anomalies found during analysis to ensure proper communication both internally and externally.
• Serve as resource for special projects and priority assignments as needs are identified during the analysis process.
• Prioritize and manage multiple tasks to meet deadlines

Operations Performance Analyst

Salary

Job Level

About the role

Requirements

Carrier Operations Specialist

Licensed Clinical Social Worker – Special Operations

IT Operations Lead

Director, Commercial Operations – Data Center

Operations Manager