Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development
Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements
Build reporting solutions and develop/enhance existing scorecards, dashboards and other key reports that arto be utilized by management to monitor performance and communicate performance to the client.
Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports (denial reports, late charge reports, etc.).
Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams. Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and/or anomalies found during analysis to ensure proper communication both internally and externally.
Serve as resource for special projects and priority assignments as needs are identified during the analysis process.
Prioritize and manage multiple tasks to meet deadlines
Requirements
Bachelor’s Degree, preferably in Business or Health Care, or equivalent experience
3-6 years experience in physician revenue cycle management