Temper

Customer Success Manager

• Reach out proactively (not just when something goes wrong)
• Use data + conversations to spot opportunities and risks
• Turn feedback into smart improvements (with Product & Sales)
• Build real relationships that drive retention and growth
• Make sure clients don’t just use Temper, they grow with it

Client Success Associate

• Manage and expand your client portfolio.
• This means building a personal relationship and being in daily contact with clients by phone.
• Understand the needs of the client, and you know how to spot opportunities.
• You know how to guide the conversation with the client in the right direction, leading to a successful outcome.
• You are the point of contact for client locations that need advice or support in filling their shifts, using the platform, etc.
• You make decisions and take actions based on data that are in the best interest of the client.

Success Manager

Business Development Rep

• Je bouwt je eigen prospect portfolio binnen logistiek, horeca, retail en agricultuur
• Je gebruikt tools als Salesloft, Lusha, Apollo & Clay om slimme outbound strategieën te bouwen
• Je geeft demo’s en pitch meetings via de SPICED-methodologie
• Je begeleidt nieuwe klanten in hun eerste 1–3 maanden op het platform
• Je verdiept je in arbeidsmarkt- en juridische trends zodat klanten jou zien als expert

Business Development Manager

Account Manager

• You manage your portfolio and expand your client base: this means building a strong professional relationship with your clients and staying informed about market developments so you can capitalize on opportunities and challenges.
• You understand the needs of the customer: as an industry expert, you can identify and prioritize customer needs.
• You know how to steer the conversation with the customer in the right direction to lead to a successful outcome.
• Whether it's C-level decision-makers or managers at the operational level, you know how to handle them.
• You are proactive and always seeking opportunities to take your portfolio to the next level, and grow our business.
• You have strong analytical skills: you are adept at handling data and translating it into clear action points for your clients.
• Based on your findings, you determine the next steps, always with the best interests of both parties in mind.
• You’re eager to seek opportunities and improve storytelling based on your client- and market needs.
• You like to work with revenue targets. So you don’t take no for an answer easily.

• Take ownership of a portfolio of enterprise locations and actively working on their growth and performance
• Proactively call clients and workers to drive usage, fill shifts and improve performance
• Guide clients through the growth funnel and convert them into loyal, high-performing users of the Temper platform
• Use data and insights to identify opportunities and advise clients on how to improve platform performance
• Support the onboarding of new locations and ensure a smooth start on the platform
• Contribute to commercial sprints and work towards team targets and KPIs.

Client Success Associate

Success Manager

Business Development Manager

Account Manager

Commercial Internship, Account Management