TeleMed2U

Bilingual

• Conduct comprehensive psychiatric evaluations via telehealth for new and returning patients.
• Develop and implement individualized treatment plans based on evidence-based practices.
• Prescribe and manage psychotropic medications within scope of licensure and in accordance with TeleMed2U protocols.
• Provide ongoing psychiatric care, including routine follow-ups, medication monitoring, and crisis intervention when appropriate.
• Collaborate with supervising physicians, therapists, case managers, and primary care providers to ensure continuity of care.
• Maintain timely and accurate clinical documentation in the electronic medical record (EMR) system.
• Monitor patient progress, evaluate treatment outcomes, and adjust plans as needed.
• Participate in peer review, case discussions, and clinical team meetings.
• Stay current with continuing education, licensing requirements, and professional standards in psychiatric care.
• Adhere to HIPAA regulations and ethical guidelines in all patient interactions.
• Support TeleMed2U’s mission to expand access to quality behavioral health care through innovative telehealth services.

Psychiatry - PMHNP or PA with CA License, Fully Virtual, Bilingual a Plus

Dietitian

• Provide 100% virtual medical nutrition therapy (MNT) via secure telehealth platform
• Conduct comprehensive nutrition assessments, including dietary intake, lifestyle factors, and clinical history
• Develop and implement individualized nutrition care plans based on provider diagnoses and evidence‑based guidelines
• Support patients managing chronic and preventive health conditions, including:
• Diabetes and prediabetes
• Obesity and weight management
• Cardiometabolic conditions (hypertension, dyslipidemia)
• Gastrointestinal conditions
• Endocrine‑related nutrition concerns (thyroid disease, PCOS, metabolic syndrome)
• Deliver nutrition counseling, goal setting, and ongoing education to support sustainable behavior change
• Review labs, clinical documentation, and care plans to guide treatment recommendations
• Document all patient encounters accurately and timely within the electronic medical record (EMR)
• Collaborate virtually with physicians, advanced practice providers, and clinical care teams
• Adhere to telehealth best practices, HIPAA standards, and internal clinical protocols
• Maintain active licensure and compliance with California regulations

Nutritionist – CA Licensed, Fully Virtual

Physician

• Perform comprehensive out-patient virtual evaluations for a large TX health system
• Order and interpret diagnostic tests such as labs and imaging
• Develop and implement patient management plans and document clinical progress
• Educate and counsel patients on treatment plans and chronic condition management
• Collaborate with Neurologists, clinical managers, and team members
• Manage patient inquiries via in-basket messaging
• Longitudinal care and treatment for neurology diagnoses such as: Migraine and headache disorders, Epilepsy and seizure disorder follow-ups, Parkinson's disease and movement disorders, Peripheral neuropathy, Memory disorders and cognitive decline, Vertigo and dizziness

Neurologist – TX Licensed, BC, PT or FT

Customer Success Manager

• Proactively identify and drive opportunities to expand utilization, services, and referral volume within existing health plan partners to support upsell and growth goals.
• Own performance of assigned customers, including utilization, access metrics, and overall client satisfaction, taking proactive action to improve outcomes.
• Lead end-to-end project management for new implementations, service line expansions, and key client initiatives
• Foster positive relationships with referring healthcare providers, serving as their main point of contact and proactively engaging to increase referral volume.
• Monitor appointment availability and wait times by payer and specialty, identifying when delays exceed acceptable thresholds, and collaborate with operations, recruiting, and credentialing teams to implement solutions that reduce wait times and improve patient access.
• Facilitate the timely delivery of monthly client reports and analyze key metrics to ensure service level agreements (SLAs) are being met.
• Monitor reporting for new referring organizations and proactively initiate outreach to foster engagement.
• Develop and deliver branded collateral to enhance referring providers' understanding of TeleMed2U's services.
• Serve as the primary escalation contact for client or referring provider issues, working cross-departmentally to complete thorough root cause analyses and provide resolutions.
• Conduct regular meetings with health plan partners and referring clinics to review performance metrics, discuss challenges, and identify opportunities for growth.
• Respond timely and professionally to emails and inquiries from health plans and referring organizations.

Customer Success Representative

Customer Support

• Schedule appointments and send out links for scheduling as assigned
• Attend meetings and take accurate minutes as directed
• Contribute to company reports as well as data entry for various programs
• Interfacing with outside organizations to obtain needed information for scheduling
• Maintain an organized filing system- electronic
• Uploading and organizing documents in electronic health records
• Organizing appointment follow ups via One Drive
• Interaction with clients to support company initiatives
• Communicating with customers via EHR, phone or email
• Sending appointment reminders
• Ensure labs results are posted prior to appointment
• Reschedule no-shows as needed
• Assists VP of Clinical Operations with projects as assigned
• Communication with various members of the law enforcement community in support of company initiatives
• Create and manage appropriate spreadsheets with precision in Google Drive or One Drive
• Responds to emails in a timely manner
• Answer incoming calls for company
• Assists customers as needed

Customer Service Scheduler

Therapist

• Live anywhere within the US, but need CA License
• Work with clients remotely via HIPAA compliant video-based therapy
• Formulate a diagnosis, develop individualized treatment plans
• Facilitate individual or family therapy sessions
• Complete documentation and maintain required client-related records, including client diagnostic records, and progress notes within the assigned timeframes
• Maintain confidentiality of records relating to clients' treatment
• Experience with treatment of children, adolescents, and adults

CA Licensed Therapist – Fully Virtual PT/FT

• Provide outpatient dermatology services via telehealth
• Conduct synchronous (real-time video consults)
• Blocked clinic time of up to 10 hours per week