Tech-Pro

General

• Schedule appointments for patients with healthcare providers in a timely and efficient manner
• Communicate with patients to gather necessary information and verify insurance coverage
• Accurately enter patient information and appointment details into our scheduling system
• Follow up with patients to confirm appointments and provide any necessary instructions or information
• Collaborate with healthcare providers and office staff to coordinate schedules and ensure smooth patient flow
• Maintain confidentiality of patient information at all times
• Provide exceptional customer service to patients and healthcare providers
• Stay up-to-date on company policies, procedures, and software updates
• Other duties as assigned

Medical Scheduler

• Review, organize, and maintain health information records and documentation
• Verify information for accuracy, completeness, and consistency
• Process requests for health information in accordance with company procedures and applicable regulations
• Maintain electronic records and document management systems
• Assist with data entry, record updates, and information tracking activities
• Ensure records are properly classified, stored, and maintained
• Support internal audits and quality assurance activities
• Monitor record retention and document management procedures
• Collaborate with internal teams regarding information management processes
• Prepare reports and documentation as required
• Maintain confidentiality and security of protected information
• Perform additional administrative and health information management duties as assigned

Health Information Specialist

Project Manager

• Coordinate project activities, schedules, timelines, and deliverables.
• Monitor project progress and provide status updates to stakeholders.
• Schedule and organize virtual meetings, project reviews, and team communications.
• Maintain project documentation, records, reports, and tracking systems.
• Assist with project planning, resource coordination, and workflow management.
• Track deadlines and follow up on outstanding tasks and action items.
• Prepare project reports, presentations, and meeting summaries.
• Collaborate with internal departments and external partners to support project objectives.
• Identify potential scheduling conflicts or project risks and escalate appropriately.
• Support continuous improvement initiatives and administrative project functions.

Project Coordinator

Executive Assistant

• Manage executive calendars, appointments, and scheduling activities.
• Coordinate virtual meetings, conference calls, and business events.
• Prepare reports, presentations, correspondence, and meeting materials.
• Monitor and organize executive email communications and follow-up actions.
• Maintain accurate records, files, and business documentation.
• Assist with project tracking and administrative coordination.
• Coordinate travel arrangements and itinerary planning when required.
• Support internal communication between departments and stakeholders.
• Conduct basic research and compile information for executive review.
• Track deadlines, action items, and business priorities.
• Assist with process improvement and administrative efficiency initiatives.
• Perform additional administrative duties as assigned.

Recruitment

• Coordinate and schedule candidate interviews with hiring managers and team members
• Communicate with candidates regarding interview logistics, scheduling updates, and hiring process information
• Maintain accurate applicant records within applicant tracking systems and recruiting databases
• Assist with job posting administration across approved recruitment platforms
• Track candidate progress throughout the recruitment lifecycle
• Support recruiting teams with interview scheduling, calendar management, and hiring coordination
• Prepare recruitment reports and hiring activity summaries
• Ensure recruiting documentation remains organized and up to date
• Assist with onboarding coordination for newly hired employees
• Respond to candidate inquiries professionally and promptly
• Support compliance with company recruiting procedures and applicable employment regulations
• Perform additional recruiting and administrative duties as assigned

Medical Scheduler

Health Information Specialist

Project Coordinator

Executive Assistant

Recruiting Coordinator