Teamworks

People Operations

• Serve as the primary point of contact for employee inquiries regarding to HR through a ticketing system and direct communication, escalating issues to the appropriate teams when necessary.
• Maintain accurate and up-to-date employee records in the HRIS and related systems while ensuring confidentiality and compliance with all relevant laws and regulations.
• Generate reports and analyze data to support departmental needs, ensuring accuracy and proactively resolving discrepancies to maintain data integrity.
• Coordinate end-to-end employee lifecycle processes including onboarding, offboarding, employment information changes, and required documentation.
• Support People & Culture initiatives by contributing to projects that improve processes, enhance the employee experience, and streamline workflows, including the development of documentation and resources.
• Manage compliance tracking efforts and assist with audit preparation to ensure organizational compliance.

People Operations Coordinator

Manager

• Lead and develop a team of Product Success Managers
• Own the Performance workstream for NA Pro
• Partner with peers across Customer Success, Product, Sales, and Engineering
• Articulate root causes of implementation challenges
• Establish communication strategies that enable collaboration

Manager, Product Success – Performance

DevOps Engineer

• Ensure the reliability, availability, and performance of mission-critical applications and services
• Combine software and systems engineering expertise to maintain and scale robust services across a multi-product ecosystem
• Contribute to managing platform services that support multiple products and own specific components as you grow
• Implement and maintain infrastructure-as-code solutions using Terraform
• Work with containerized applications and Kubernetes, managing deployments and troubleshooting
• Build and maintain CI/CD pipelines using GitLab and take ownership of workflow improvements
• Monitor platform performance using Datadog; create alerts and dashboards
• Participate in on-call rotations, handle incident response and platform troubleshooting
• Collaborate with product teams to understand platform needs and contribute to self-service tooling
• Automate routine operational tasks and contribute to platform tooling improvements
• Support integration of new services into the platform with proper monitoring
• Learn and apply platform engineering best practices while helping teams adopt infrastructure standards

Site Reliability Engineer II

Full-stack Engineer

• Build and enhance full-stack applications that integrate disparate data and video sources, creating seamless user experiences for sports analytics and intelligence workflows
• Develop scalable data pipelines and ETL processes to handle high-volume spatiotemporal tracking data from multiple sports and sources
• Create dynamic, interactive data visualizations using modern JavaScript frameworks and charting libraries to transform complex sports data into actionable insights
• Design and implement RESTful APIs that enable seamless integration between analytics tools, reporting systems, and the broader Teamworks ecosystem
• Optimize database schemas and queries to support real-time analytics and reporting for high-performance sports applications
• Collaborate with cross-functional teams including data scientists, product managers, and sports analysts to translate complex requirements into elegant technical solutions
• Modernize and scale existing analytics platforms while maintaining backward compatibility and ensuring minimal disruption to current users

People Operations Coordinator

Manager, Product Success – Performance

Site Reliability Engineer II

Software Engineer, Coaching