Enterprise Solutions Engineer
TeamViewer
full-time
Posted on:
Location Type: Hybrid
Location: Mumbai • India
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About the role
- Act as a technical expert and trusted advisor, connecting TeamViewer’s sales team with enterprise customers.
- Demonstrating and delivering value through TeamViewer’s solutions in DEX, Remote connectivity, End Point Management, Observability, and Automation.
- Become a subject matter expert on our DEX, remote connectivity and remote management product portfolio.
- Conduct engaging and informative product demonstrations, webinars, and presentations to potential clients, both in person and virtually.
- Tailor demonstrations to address specific customer requirements and pain points.
- Collaborate with the sales team to understand customer needs and technical requirements.
- Conduct thorough discovery sessions to identify customer challenges and objectives.
- Design and propose tailored solutions that address customer needs and leverage our product capabilities.
- Answer technical sections of RFI/RFP/RFQ documents.
- Design, implement, and manage POVs and pilot programs to demonstrate the effectiveness of our solutions in customer environments.
- Analyze POV results and provide recommendations to customers.
- Conduct Value Assessments and engage in Value Consulting to quantify ROI, TCO reduction, productivity improvements, and operational efficiencies.
- Build executive-level business cases highlighting measurable impact on IT operations and employee experience.
Requirements
- Degree in computer science, information systems, applied computer science or a similar education in an IT related field or equivalent work experience in similar role.
- Minimum of 10 years of work experience with at least 7 years of experience in technical selling such as Solutions Consultant, Pre-sales Engineer role or Technical Product Manager role or Technical Support/IT administration role.
- Strong background in endpoint management, UEM, EUC, or Digital Employee Experience platforms.
- Hands-on experience building automation scripts and remediation workflows.
- Expertise in PowerShell, Python, or similar scripting languages.
- Ability to translate technical capabilities into measurable business value and ROI outcomes.
- Experience with enterprise endpoint ecosystems such as: Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager (SCCM), Citrix / VDI environments.
- Solid understanding of: Windows and macOS endpoint environments, Device health, patching, and remediation, ITSM integrations and workflow automation.
- Well versed with Sales Cycle, Pre Sales processes, Project and process management.
- Previous experience integrating with large enterprise IT systems.
- Aspiration to constantly enhance and learn about new technologies and concepts - you’ll be naturally inquisitive and have a passion for technology.
- Motivated to work independently in a fast-paced environment.
- Excellent communication, Documentation, and presentation skills.
- Openness to travelling at least 30% of the time.
Benefits
- Great compensation and benefits packages including company achievement bonus or sales bonus
- company stocks and regular salary reviews
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
endpoint managementUEMEUCDigital Employee ExperiencePowerShellPythonautomation scriptsremediation workflowsMicrosoft IntuneVMware Workspace ONE
Soft Skills
communicationdocumentationpresentationcollaborationproblem-solvingcustomer engagementtechnical sellinginquisitiveindependent workproject management