TeamViewer

Team Manager, Solution Engineering

TeamViewer

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Ensure the effective delivery of solutions by managing resources, collaborating with internal stakeholders, and driving operational excellence.
  • Foster cross-functional teamwork, monitor key metrics, and represent Solution Engineering at the executive level, all while promoting an inclusive, high-performance culture.
  • Oversee project timelines, resource allocation, and risk mitigation for timely solution delivery.
  • Act as the main liaison with Sales and Business Leaders, aligning technical pre-sales with business goals and providing strategic input.
  • Collaborate with Product, Engineering, and Marketing to drive cross-functional success.
  • Drive adoption of value-based selling frameworks such as MEDDPICC, Solution Selling and ensure consistency in execution of pre-sales methodologies.
  • Monitor and report on KPIs, ensuring efficient and scalable operations.
  • Represent Solution Engineering in executive-level customer and partner meetings, focusing on strategic alignment and supporting the team with complex challenges.
  • Promote an inclusive, high-performance team culture by supporting professional growth, coaching, and career development.

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 8+ years in technical pre-sales, solutions engineering, or enterprise IT consulting, with at least 2 years in a leadership or management role.
  • Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, SaaS, and DEX platforms.
  • Proven experience managing geographically distributed technical teams.
  • Strong business acumen and experience collaborating with Sales and Business Leadership.
  • Excellent interpersonal, presentation, and communication skills, with the ability to influence at all levels.
  • Demonstrated ability to work independently and collaboratively in a fast-paced, global environment.
  • Willingness to travel up to 30% as required.
Benefits
  • Competitive compensation
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly team events and companywide celebrations
  • Open door policy, no dress code rules, frequent all hands and Leadership Lunches

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical pre-salessolutions engineeringenterprise IT consultingendpoint managementremote connectivitySaaSDEX platformsproject managementrisk mitigationKPI monitoring
Soft skills
collaborationcross-functional teamworkbusiness acumeninterpersonal skillspresentation skillscommunication skillsinfluencecoachingcareer developmentinclusive culture promotion
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Systems
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