team.blue Denmark

Customer Support

• Establish a relationship of trust with every customer who contacts us, representing the values of the company.
• Provide first level support on domains, email, hosting, dedicated and virtual servers and website creation tools. Accompany the customer until his questions are fully answered.
• Detecting the needs of our customers, advising them on the purchase of new products.
• Commercial attitude
• Follow up with customers in need of support and technical assistance by email, chat and/or telephone.
• Escalate queries that cannot be resolved to the second level support team.

Customer Service Support, Native Swiss German