Define and drive the long-term strategy for data orchestration and audience activation in alignment with our company goals.
Identify business driving opportunities to deliver more value through insights & activation of unified, real-time customer data.
Work closely with engineers, designers, and other product managers (enterprise, vertical, and partner) to conceptualize and build features that deliver outcomes for the product’s vision and roadmaps.
Validate and define customer opportunities through customer insights and market analysis.
Work across customer-facing teams (sales, customer success, and product marketing) to understand the industry, competitor trends, and market dynamics.
Build a healthy dose of customer empathy and get into the minds and hearts of our customers.
Leverage data to inform your strategic and tactical product decisions.
Provide ruthless prioritization and focus for engineering teams to deliver customer value.
Work with internal partners to drive product adoption by contributing to go-to-market strategies, enablement activities, webinars, product demos, documentation, and more.
Determine new methods and procedures to solve unique and special problems.
Become a recognized Subject Matter Expert in your area of the product and industry, representing the company with customers, analysts, and partners.
Coach and mentor other PMs, while raising the bar for the product management craft.
Requirements
At least 8+ years of experience as a Product Manager building commercial SaaS products, with proven success driving customer adoption and retention.
Experience in delivering martech products or solutions across any of the following industries: marketing, eCommerce, retail, travel, digital media, healthcare, or financial services.
Strong understanding of AI/ML concepts relevant to customer data orchestration (segmentation, prediction, real-time personalization).
Experience developing product specs, writing user stories, and identifying and prioritizing competing initiatives to deliver results.
Previous experience in developing and growing a product at scale.
Track record of building relationships that inspire a winning spirit with cross-functional teams, including Engineering, Marketing, and Sales.
Experience articulating the value in funding new investment opportunities to senior leadership.
Benefits
Employees are eligible to receive an annual bonus and stock options.
Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
Employees are eligible for flexible paid time-off and extended paid parental leave.
We offer 11 paid holidays annually.
We offer 15 hours of paid work time for volunteer activities and programs.
Our sick leave accrual is the following for our employees: Exempt CA employees (not including San Francisco) including NY: accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year. Exempt Non-CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year. Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.
Applicant Tracking System Keywords
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