Own and lead the product roadmap for supply chain and logistics technology, balancing short-term priorities with long-term scalability.
Translate strategic business objectives into clear product and technical requirements for engineering teams.
Partner with leaders across Operations, Engineering, and the Executive team to align on priorities, trade-offs, and solution design.
Build and scale systems that drive improvements in inventory management, order routing, inbound transportation, and last-mile fulfillment performance.
Lead the development of scalable, event-driven and/or API-driven integrations with logistics and fulfillment partners, including parcel and on-demand carriers.
Define and measure success metrics/KPIs for inbound, outbound, and last-mile delivery, using data-driven insights to drive prioritization and assess business impact.
Guide product development cycles from vision through launch, ensuring adoption and operational excellence.
Serve as a thought partner to senior leadership, shaping the broader supply chain and operations strategy with insights and recommendations.
Requirements
Bachelors degree required in information technology, computer science, or related field
6–10+ years of product management experience, including substantial work in eCommerce, retail supply chain, logistics, or operations technology.
Deep understanding of supply chain fundamentals: inventory management, demand forecasting, order routing, inbound/outbound logistics, and last-mile fulfillment operations.
Demonstrated success in creating, owning, and executing complex product roadmaps that deliver measurable business outcomes.
Hands-on experience managing product backlogs, roadmaps, and releases using tools such as Jira, Asana, or Trello, including the ability to manage dependencies across multiple teams and roadmaps.
Strong technical fluency: comfortable working with engineering teams, APIs, data-driven systems, and scalable integrations.
Experience measuring and reporting business outcomes via metrics and dashboards using tools like Mixpanel, Amplitude, or similar analytics platforms.
Exceptional problem-solving skills with a proven ability to bring structure and clarity to ambiguous, high-impact challenges.
Experience influencing and aligning diverse stakeholders, from operations managers to executives.
Excellent communication and executive presence, with the ability to translate technical initiatives into strategic business value.
Highly analytical, with experience defining, tracking, and reporting on KPIs that measure impact.
Experience applying advanced analytics, AI, or ML to optimize supply chain performance.
Proven track record of building and scaling integrations with external logistics or fulfillment partners.
Advanced degree in business, supply chain, or a related technical field.
Benefits
Compensation & Growth: Competitive salary, equity opportunities, and performance-based bonuses.
Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
Retirement Planning: 401(k)
Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
Professional Development: Annual stipend to support your learning and career growth.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.