Salary
💰 $151,000 - $226,500 per year
About the role
- Support program and project management activities across various contracts and customer compliance reviews
- Manage and coordinate varied and complex customer requirements with internal subject matter experts across functional teams
- Review, validate, and coordinate approvals for business contract terms with Legal, IP, and Commercial teams
- Manage customer compliance requirements, including audits, coordinating with Responsible Business Alliance, Quality, Operations, Finance, EH&S, Supply Chain, Global Trade Services, Legal, and Product Management
- Track and document outcomes, action items, follow-ups, and drive maturation of customer supply chain compliance and sustainability program
- Balance customer contractual requirements and internal business objectives, developing pragmatic solutions
- Track and generate periodic reports (royalties, status updates, issue lists)
- Maintain and update databases and tracking tools to monitor requests, approvals, and deliverables
- Prepare dashboards and reports for leadership visibility on audits, contract approvals, and process gaps
- Develop expertise in Sustainability, Compliance, Supply Chain, and Customer requirements
Requirements
- Bachelor’s degree in Business, Legal Studies, Supply Chain, or a related field
- 7-10 years of experience in project management, program management, contract management, or a related business operations role
- Strong understanding of commercial contracts, IP considerations, and business terms
- Excellent organizational, project management, and coordination skills
- Strong communication and interpersonal skills to manage cross-functional collaboration
- Ability to exercise sound business judgment and propose solutions that balance customer and company needs
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and database management
- Experience with project management tools (e.g., Asana) is a plus
- Detail-oriented, proactive, and comfortable managing multiple priorities simultaneously