Product Analyst

• Support product management in completing both strategic and tactical initiatives related to the TD Wealth Products & Platforms
• Data gathering and translation to support new product evaluation
• Carrying out process improvement and initiatives from requirement definition to implementation
• Working with various business groups to identify opportunities for process improvement
• Assisting with sponsor and strategy launches
• Maintaining and improving relationships
• Supports and resolves advisors day to day questions and issues around assigned product and platforms
• Works with large amounts of data, facts, figures, number crunching and analyze it and make recommendations in improving the business
• Evaluates product metrics, trends, and data and comes to new conclusions based on the findings
• Presents their findings or translate the data into understandable documents and business cases
• Monthly reporting by business line
• Breaks down cost and profitability analysis
• Manages small projects from analysis to implementation working with operations, vendors and technology
• Supports internal procedures and processes required to maintaining daily account activity
• Performs workflow & business analysis resulting in operational procedures to meet business needs
• Assists in analyzing new business opportunities to assess effects on workflow
• Liaises with vendors to coordinate product enhancements and platform change management
• May assist in business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact
• Assists product teams efforts to deliver financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results
• Supports and resolves sales team day to day questions and issues
• Supports training efforts on new system/solution rollout

Senior Product Analyst, US Wealth

Financial Crime

• Conduct adjudications and/or analysis, risk assessment and investigations of general queue cases
• Provide analysis and/or data/evidence gathering support for investigations
• Prioritize incoming investigation requests
• Conduct thorough analysis and investigation of referred/assigned cases
• Use sound methodologies to collect, preserve, and analyze digital evidence

AML Financial Crime Risk Investigator I – Core Investigations

Business Intelligence Analyst

• Own and evolve the Business Intelligence strategy for the COE, from vision to execution
• Translate enterprise and segment priorities into clear BI roadmaps, outcomes, and measurable value
• Act as a trusted advisor to senior leaders across six business segments
• Partner with technology and data teams to align platforms, tooling, and architecture with BI strategy
• Shape standards and best practices for reporting, dashboards, and data visualization
• Drive adoption of self-serve BI and modern AI capabilities to accelerate efficiency
• Ensure adherence to existing BI controls and processes to de-risk how we operate
• Provide thought leadership on tools and platforms including Tableau, Power BI, Microsoft Azure, Databricks, and related data and visualization technologies
• Lead complex, cross-functional initiatives without direct authority
• Influence decision making through clear storytelling, strong presentations, and executive-ready materials
• Represent the BI COE in senior forums and act as a visible ambassador for the BI CoE

Senior Manager, Business Intelligence Strategy

Executive Assistant

• Provide dedicated administrative support to executives
• Manage executives' schedules and meetings
• Act as point of contact for communication among executives and external partners
• Maintain and prepare reports on expenses and office inventory
• Ensure quality service and professionalism in interactions

Executive Assistant II

Data Scientist

• Provide technical leadership across the overall Analytics function
• Accountable for significant business management areas with enterprise-wide impact
• Manage and prioritize multiple projects independently
• Collaborate with business owners to identify opportunities and data science solutions
• Visualize insights from data and communicate results to stakeholders
• Participate in enterprise initiatives as a subject matter expert

Data Scientist – FCRM Model Risk Governance Strategy

IT Support

• Support the development and implementation of audit programs
• Participate in audit engagements across multiple areas
• Execute the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report
• Complete L1 reviews/sign off on all audit activities
• Oversee/lead audits and/or execute the follow-up of findings arising from internal audits
• Act as the audit lead or audit advisor to management and teams for area of specialization

Audit Manager II – IT Applications

Actuary

• Learn to update the pricing algorithm to support business objectives for profitability and growth
• Participate in pricing strategy discussions and assist with implementation
• Assist in preparing documentation for regulatory bodies as required
• Assist in building models and applying optimization techniques to recommend premium adjustments
• Assist with monitoring and reporting on the financial performance of pricing strategies
• Assist in centralizing and optimizing the PRR reinsurance strategy
• Assist in monitoring the profitability of the PCA portfolio
• Assist in reviewing and updating group discounts
• Support internal product and pricing initiatives from the initial business case through deployment
• Assist with migration to a leading-edge pricing platform

Actuarial Analyst I

Machine Learning Engineer

• Join a world-class team of machine learning researchers with an extensive track record in both academia and industry
• Research, develop, and apply new techniques in deep learning to advance our industry leading products
• Work with large-scale, real-world datasets that range from banking transactions, to large document collections
• Collaborate closely with our engineering team in a fast-paced startup environment and see your research deployed in production with very short turnaround

Research Machine Learning Scientist

• Leads and develops a team of professionals providing oversight and expert regulatory guidance
• Oversees the timely execution of client due diligence reviews
• Provides guidance, leadership, coaching, and development to ensure operational results
• Manages daily operations and participates in KYC Ops-focused special projects

Outreach Manager, KYC

General Counsel

• Managing external counsel in all aspects of litigation at all levels of court in Ontario and other provinces to develop and implement strategy for the resolution of litigation.
• Identifying enforcement opportunities as well as key legal risks and mitigation strategies.
• Providing best in class litigation advice that is integrated with the strategies and objectives of the business.
• Providing advice to other members of the Legal Department and businesses across TD with respect to contractual interpretation and drafting.
• Providing regular oral and written to senior members of the Litigation Department and other control groups, business executives and various Risk Committees.
• Providing guidance and training to business and Legal partners through presentations on best practices, developments in the law, collection-related regulations, litigation processes and emerging risk areas.
• Supporting development and/or implementation of policies, procedures and solutions that mitigate risk and enable the achievement of business/enterprise priorities.
• Critically analyzing case plans, budgets and legal invoices from external law firms across the country.
• Actively listening to phone calls involving customers and TD staff members or collection agents to ensure compliance with applicable laws.
• Reviewing and advising on a myriad of diverse customer complaints.

Counsel II

Analyst

• Structure credit for assigned portfolios with focus on assessing credit worthiness or risk of potential customers
• Underwrite new credit requests
• Complete annual credit reviews
• Monitor and control credit facilities
• Deliver exceptional service and execute plans to improve customer experience

Senior Credit Analyst

Risk

• Provides broad business governance and control related process, research, evaluation, operations, testing, reporting and/or analytical support for assigned area/specialization and/or function
• Investigates and analyzes potential solutions; ensures processes and functional programs are implemented
• Executes on work with some complexity; generally requiring short to medium-term focus (weekly-monthly)
• Accountable for own work and effective coordination of processes and information across related teams
• Delivers on assigned initiatives/projects/programs with some direction from management

Governance & Control Analyst II

Customer Support

• Driving Customer Experience (CX) vision, strategy, and execution across the US Consumer Bank.
• Champion a unified, customer-centric mindset across teams and promote continuous improvement and innovation by translating customer insights and CX performance into clear recommendations, decisions, and actions.
• Influence senior leaders through clear CX vision, insights, and business cases, and ensure CX initiatives remain aligned to enterprise and line-of-business goals.
• Understand end-to-end customer journey moments across acquisition, onboarding, engagement, servicing, and retention, providing insight into irritants and opportunities.
• Serve as the voice of the customer by identifying, analyzing, and prioritizing key customer pain points and systemic issues across digital, retail, contact center, and servicing interactions.
• Lead customer journey mapping and touchpoint optimization to improve satisfaction, loyalty, and business outcomes.
• Conduct discovery, documentation, and research to design future-state omnichannel experiences, partnering with product, channel, marketing, operations, and technology teams.
• Analyze CX trends, feedback, and performance data to quantify opportunities and build data-backed business cases that inform investment decisions and prioritization.

Customer Experience Strategy Lead

• maintain, enhance, and develop reporting processes, control frameworks, and/or systems
• lead, direct, and provide necessary quality assurance checks regarding liquidity reporting
• contribute to the development of liquidity methodology and assumptions, processes, frameworks and/or systems to support Liquidity Risk
• provide, often leading, analytical support to senior team members regarding ongoing projects

Senior Treasury Liquidity Analyst

• Deliver analytical support in oversight, advisory services and control function to Manager or Senior Manager
• Provide FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners
• Co-ordinate requests to and from, business (FCRM) partners
• Assist in the preparation of summaries, communications, reports and presentations
• Analyze data, as required