Bilingual

• Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD
• Makes product recommendations based on Customer needs
• Utilizes Customer Relationship Management tools to proactively play a key role in Customer assessments
• Participates in Customer outreach, servicing and advice activities
• Engages in conversations with customers about loan products

Retail Banker II – Bilingual Spanish Preferred

Customer Success Manager

• Develops and maintains foundational program inventories of both regulations and controls
• Develops and maintains an operating model for the US Financial Crime Risk Management Program which factors in key activities across each of the three lines of defense
• Produces and oversees the implementation of a plan for maintaining the US BSA/AML Program
• Produces presentations on any given area of the Program for audiences that could include Internal Audit, senior management or regulators
• Collaborates with internal stakeholders to ensure alignment with enterprise-wide compliance policies and risk appetite
• Oversees the execution of certain regulatory remediation matters, ensuring timely and effective resolution of identified deficiencies
• Acts as a trusted advisor to senior leadership, providing updates on regulatory trends, risks, and emerging issues
• Produces clear and concise reports for internal and external stakeholders, including regulators, executives, and the board of directors
• Monitors the evolving regulatory landscape to anticipate and address new or emerging requirements
• Proactively identifies areas of risk and implement preventative measures to minimize future regulatory scrutiny

Head of FCRM Program Structure

Account Manager

• Serve as the central point of contact for HNW clients with lower balances
• Provide excellent service and proactively contact clients
• Deliver thought leadership across all capabilities at TD Wealth
• Engage clients and introduce the Private Client Relationship Manager as needed
• Retain and grow assigned client relationships
• Maximize client satisfaction with their Banking relationships
• Support day-to-day account management solutions

Associate Private Client Relationship Manager

Analyst

• Reviews, analyzes, and evaluates 1-4 family real estate appraisals and valuations for Residential or Consumer loans
• Corresponds with and follows up with appraisers for corrections, clarifications and edits
• Evaluates appraisals of particularly complex or unusual properties
• Performs semi-annual and/or quarterly real estate market updates for region of responsibility
• Assists loan officers, loan processors, underwriters and management by explaining valuation and appraisal issues
• May visit properties in question to provide direct evaluation of property and assist with risk analysis
• Reviews loans with a loan amount greater than $2MM
• May review appraisal reviews of junior reviewers to ensure standards are met

State Licensed – Certified Appraisal Review Analyst

Data Analyst

• Provides financial, analytical, modeling expertise to build quantitative models for business projects
• Conducts complex quantitative analysis as it applies to areas of responsibility, generally aligned to specific transactions and products
• Performs statistical model assumptions' tests for soundness of model theory
• Hands-on coding and building of quantitative models
• Reviews model results and identifies unexpected results
• Develops and analyzes key metric and plan variances and related information
• Develops analyses of performance and predictive data
• Compiles and generates ad-hoc analytical reports
• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty
• Independently manages end-to-end functional programs

Senior Quantitative Analyst – Retail Model Validation

QA Engineer

• Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner
• Co-ordinates requests to and from business (FCRM) partners
• Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
• Recommends responses to enterprise FCRM Program questions and immediately escalates any sensitive issues according to departmental procedures
• Analyzes data and draws conclusions to meet program health reporting requirements
• Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify FCRM-related gaps, issues and enhancements
• Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate
• Coordinates tracking and reporting of FCRM function initiatives and programs

FCRM Quality Assurance Analyst II

Recruitment

• Drive talent acquisition strategy and end-to-end delivery for TD’s Sales & Operations functions
• Act as a strategic partner to senior business leaders
• Lead a team of recruiters and sourcing specialists
• Translate business hiring needs into proactive talent strategies
• Leverage data and analytics to identify trends and opportunities
• Collaborate with Employer Brand team to enhance talent attraction

Senior Manager, Talent Acquisition – Sales & Operations

• Services the needs of large/complex business portfolios
• Acquires, develops and manages commercial banking relationships
• Structures and packages practical and competitive financial solutions
• Manages existing strategic accounts and identifies new business opportunities
• Negotiates terms and conditions for credit requests and decisions and ensures exceptional customer service

Healthcare Relationship Manager III

General Counsel

• Provides consistent and sound legal advice in a clear, concise and responsive manner
• Identifies conflict situations and brings more senior lawyers into the decision-making process as appropriate
• Effectively contributes to and/or leads negotiations and conflict resolutions

Counsel – Commercial Lending & Workout

Financial Crime

• Provides a range of research, guidance, and business oversight to assigned portfolio
• Contribute to the development and implementation of AML Compliance programs
• Responsible for defect triaging and testing of transaction monitoring software defects
• Liaison between the Financial Crime Risk Investigations team and technology teams
• Provides skilled AML research, risk assessment, reporting, and analytical support

Financial Crime Risk Business Oversight Analyst II

Artificial Intelligence

• Leads ORM / ERM‑wide efforts for the Fraud, Insider and Conduct Risk Management team
• Responsible for the design, development, and curation of complex presentations, reports, dashboards, and scorecards
• Supports the integration of Artificial Intelligence (AI), including Generative AI
• Partner closely with senior leadership on high‑impact initiatives
• Drive the streamlining, health, and simplification of the reporting stack and related Risk processes
• Provide domain‑level expertise and risk‑based support for testing and quality assurance
• Manage relationships within and across various business lines to ensure alignment with enterprise and/or regulatory requirements

Senior Manager, Fraud Risk Analytics – AI Oversight

Financial Planning and Analysis

• conducts a range of LOB related financial analysis and/or provides finance support as it relates to a Business Partner Finance area supported
• Subject Matter Expert (SME) business partner knowledge/professional role requiring in-depth knowledge/expertise in own domain/field of specialty
• researches and investigates a range of financial accounting/audit operational and/or reporting issues
• performs advanced analysis or specialized work that requires good understanding of financial accounting or related operational policies and procedures
• integrates the broader organizational context into advice and solutions within own area
• solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
• builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

Senior Finance Analyst – Commercial Banking FP&A

• Provide strategic Finance advice, analysis and support for key business areas/portfolios
• Conduct financial analysis/research, reviews and/or audits
• Communicates complex concepts and influences senior stakeholders

Finance Manager – Productivity, Financial Profitability

Product Manager

• The Product Manager oversees the end to end management of assigned products, services and programs
• Acts as a source for innovation led through customer insights and creates a better customer experience with a particular product
• Liaises with partners to understand industry and customer trends
• Analyzes challenges and identifies areas of opportunity through customer research
• Conducts ongoing industry and competitive analysis to obtain market insights
• Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry

Product Manager – RESL Channel Management

Call Center Representative

• Provide domain-specific solution Engineering for Contact Center and Voice technologies
• Develop solution designs and costing for business and IT initiatives
• Design contact center solutions, particularly self-service, voice authentication and routing technologies
• Collaborate with peers in Architecture and Operations
• Analyze call metrics and performance data
• Troubleshoot routing issues and system performance problems
• Maintain documentation for call flows, routing logic, and system architecture