FCRM Quality Assurance Analyst II

Quality Assurance Analyst providing specialized support to FCRM investigation teams. Ensuring compliance with departmental procedures while working primarily offsite and requiring occasional TD location visits.

Posted 6/5/2026full-timeJacksonville • Florida, New Jersey, South Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $30 - $48 per hourWebsite

About the role

Key responsibilities & impact

Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner
Co-ordinates requests to and from business (FCRM) partners
Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
Recommends responses to enterprise FCRM Program questions and immediately escalates any sensitive issues according to departmental procedures
Analyzes data and draws conclusions to meet program health reporting requirements
Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify FCRM-related gaps, issues and enhancements
Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate
Coordinates tracking and reporting of FCRM function initiatives and programs

Requirements

What you’ll need

Undergraduate degree or equivalent work experience
3+ years experience
Quality Control/Assurance direct exposure
Strong attention to detail to identify discrepancies or areas for improvement
Excellent verbal and written communication skills to provide clear and constructive feedback
Ability to present findings in a concise and understandable manner
2 to 3 years of investigation experience

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible working hours
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingquality controlquality assuranceregulatory complianceprogram evaluationoperational supportanalytical supporttrend analysisinvestigation

Soft Skills

attention to detailverbal communicationwritten communicationpresentation skillsconstructive feedbackproblem-solvingcollaborationorganizational skillsescalation managementstakeholder engagement