IT Support

• Responsible for executing Regulatory Issue Validations specifically related to Internal Risk/Internal Fraud
• Ensuring activities conducted in accordance with relevant policies and regulatory requirements
• Identifying, evaluating, and mitigating potential internal fraud risks
• Planning, executing, and documenting validations and audits
• Building and maintaining relationships with senior management
• Contributing to enhancing risk management practices

Audit Manager I – Issue Validation, Insider Risk / Internal Fraud

Manager

• lead execution of customer experience targets
• coach and model behavior for team members
• develop relationships with internal and external partners
• oversee credit solutions for clients
• manage and coach agriculture relationship managers

District Manager – Agriculture Services

Account Manager

• Deliver superior customer experience while driving profitable business growth
• Expand portfolio and maximize value of existing commercial business customer relationships
• Conduct credit analysis for own portfolio
• Lead all aspects of account management, credit, and operational risk for assigned portfolio
• Develop strategies to attract and retain customers

Account Manager II, Agricultural Services

Analyst

• Support the Relationship Manager in booking new business by preparing competitive credit packages
• Deliver exceptional customer service in every interaction
• Analyze assigned portfolios and assess credit risk
• Proactively promote products and services to clients
• Collaborate with internal teams and contribute to process improvements

Credit Analyst II

• Produce high quality presentations for external disclosure
• Collaborate with business partners to identify emerging risk areas
• Assist leadership with key messaging and communications
• Provide thought leadership and develop relationships with stakeholders

Group Risk Analyst II, Enterprise Credit Risk Disclosure & Analysis

• Establish and maintain long-term relationships with dealer partners
• Achieve targeted volume production through disciplined sales
• Monitor and increase dealer penetration in assigned territory
• Consult with dealers to understand their specific needs and provide exceptional service
• Develop and maintain strong industry knowledge and market intelligence

Dealer Relationship Manager

Operations

• Provide a broad range of operational support
• Communicate with partners in a professional manner
• Execute transactions accurately, on time
• Support partners with incoming transactions
• Participate fully as a member of the team

Operations Officer I

• Executes audits for an assigned business, function or project
• Provides audit expertise and executes audit processes as part of a team or as an individual contributor
• Conducts audit work based on established audit plans and executes audits in accordance with established standards

Early Talent Analyst Program – Audit

Security Engineer

• Provide comprehensive and diverse range of risk management expertise to business leaders
• Lead and support the implementation of risk frameworks and management activities
• Advise on execution strategy and lead the development of functional programs
• Review and challenge risk assessments and control evaluations
• Conduct thematic reviews into emerging risk areas and provide oversight

Security Risk Domain Oversight

• Defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools
• Provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank
• Participates on projects of moderate to high complexity and provides complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area
• Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors
• Provides managerial oversight and support for all U.S. technology remediation activities, including oversight of responses, tracking of management commitments, and escalation of at-risk issues to the U.S. Technology Regulatory Remediation Program Oversight Lead
• Responsible for reporting the status of all technology and cybersecurity remediation activities to the U.S. Technology Regulatory Remediation Program Oversight Lead
• Responsible for advising control owners, quality control testing teams, and project teams on the actions to address technology related regulatory remediation commitments

Information Security Specialist

• Defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools
• Provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks
• Participates on projects of moderate to high complexity
• Provides complex reporting, analysis, and assessments at the functional, business line or enterprise level

Communications

• Provide strategic communication counsel and tactical execution on customer and colleague initiatives, including Change initiatives
• Develop and execute a variety of communication strategies and tactics
• Mentor junior member of the team
• Help evolve the Communications function (process and style) aligned with Business Banking, while ensuring the production of strategic, relevant, and timely communications
• Draft exceptional, clear, concise, audience-specific communications
• Find ways to streamline processes and improve client-facing and internal communications across the business
• Act as Communications lead for projects, as needed

Group Communications Manager II

Call Center Representative

• Assist in-bound callers with account inquiries
• Resolve issues by providing advice and recommending products
• Deliver legendary customer service by providing tailored solutions
• Participate in ongoing training and coaching support for growth

Contact Center Rep III, Loss Prevention, English & French

• Prepare credit risk reports monitoring internal policy limits and perform variance analysis
• Participate in enterprise-wide risk initiatives
• Subject matter expertise for credit risk activities
• Build knowledge on wholesale and commercial credits
• Respond to ad-hoc requests accurately and timely
• Collaborate and develop relationships across various departments

Risk Analyst, Credit Risk Analysis – Reporting

Business Analyst

• Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience
• Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results
• Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
• Contribute to the application of change management best practices
• Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements
• Lead requirements management on project(s)
• Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders
• Establish and maintain full requirements traceability and prioritize requirements and scope changes to ensure business needs are met
• Actively track requirements risks, issues, assumptions, and constraints

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Audit Manager I – Issue Validation, Insider Risk / Internal Fraud

District Manager – Agriculture Services

Account Manager II, Agricultural Services

Credit Analyst II

Group Risk Analyst II, Enterprise Credit Risk Disclosure & Analysis

Dealer Relationship Manager

Operations Officer I

Early Talent Analyst Program – Audit

Security Risk Domain Oversight

Information Security Specialist

Information Security Specialist

Group Communications Manager II

Contact Center Rep III, Loss Prevention, English & French

Risk Analyst, Credit Risk Analysis – Reporting

Senior Business Analyst – Regulatory Reporting