TD

KYC Operations Profile Maintenance, Consumer Lead

TD

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $110,760 - $178,880 per year

Job Level

Senior

About the role

  • The Senior Manager, KYC leads, develops and oversees the work of a dynamic team of professionals who develop KYC Ops frameworks, and provides oversight, expert policy/regulatory guidance and advice related to specialized domains of TD's KYC programs.
  • The role provides specialized project support or services. This role provides strategic and day to day direction on a broad and diverse range of complex KYC Ops program activities, including assigning workflow, providing governance and support, and addressing and escalating issues.
  • This role oversees the timely execution of KYC reviews using a risk-based approach to align with policy and regulatory requirements.
  • Depth & Scope: Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Manages a team of production teams to perform job functions in line with policies, standards, procedures, and job aids
  • Ensures that personal and teamwork products are fit for purpose and audit/regulator ready
  • Suggests process improvements to drive better results from efficiency, accuracy, or quality of work product
  • Leads initiatives to help bring these improvements to fruition
  • Works with senior management on highly complex, confidential, or high visibility projects.
  • Suggest process improvements to drive better results from efficiency, accuracy, or quality of work product
  • Leads initiatives to help bring these improvements to fruition. Works with senior management to ensure that special projects are brought to fruition
  • Operates with a high degree of independence with minimal day to day support or direction to produce outstanding results
  • Oversees and leads a highly complex, and/or diverse function for an area of significant risk, or scope.
  • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management/ enterprise areas
  • Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
  • Sets operational team direction and collaborate with others to execute on common goals
  • Focuses on longer-range planning for functional area

Requirements

  • Undergraduate Degree or equivalent professional work experience; 5+ years direct management experience in financial services or similar industries including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles for new joiners
  • 8+ years' direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML
  • Preferred Qualifications: Experience supporting consumer Line of Business; Stakeholder engagement and management experience; KYC experience