Salary
💰 $135,000 - $181,000 per year
About the role
- Ensure fraud-related processes are well-documented, controlled, and aligned with corporate policies and standards.
- Provide oversight, governance, and quality assurance (not day-to-day fraud operations).
- Maintain and update procedures and job aids for Fraud Operations; draft new procedures as needed.
- Steward procedural and control changes through Business Control Office (BCO) and oversight processes.
- Manage fraud operations controls and lead the Risk and Control Self-Assessment (RCSA) process.
- Oversee root cause analysis (RCA) for fraud incidents and manage risk event remediation and closure.
- Coordinate responses to Audit, Compliance, and Risk Management testing engagements.
- Lead quality assurance reviews, User Acceptance Testing (UAT), and regression testing for fraud systems.
- Provide regular reporting on fraud risk posture, control effectiveness, and procedural compliance to executive leadership.
- Collaborate with Legal, Compliance, AML, and stakeholders to meet regulatory expectations.
Requirements
- 7+ years of experience in banking or financial services, with a focus on fraud risk, compliance, or operational governance.
- 5+ years of experience in fraud operations, policy management, or second-line risk functions.
- Strong understanding of financial services regulations including FACT Act, Bank Secrecy Act, FCRA, Reg CC, Reg E, etc.
- Experience managing procedural documentation, control frameworks, and audit engagements.
- Ability to lead cross-functional initiatives and manage multiple priorities in a dynamic environment.
- Skilled in navigating ambiguity and driving change through formal governance channels.