TD SYNNEX

Backend Engineer

• Design, develop, and maintain scalable backend services using Spring Boot
• Build responsive and user-friendly UI components using React
• Collaborate with product managers, designers, and other developers
• Write clean, maintainable, and well-tested code
• Troubleshoot, debug, and optimize application performance
• Participate in code reviews and technical discussions

Java Application Developer

Systems Engineer

• Translate business requirements into technical specifications
• Work with TPMs to understand business needs and background context.
• Convert business requirements into clear, detailed technical specifications and backlog items for the development team.
• Design technical solution approaches, including conceptual, logical, and physical designs.
• Support API-based integrations with external vendors and resellers as well as internal platform services.
• Help maintain and support our e‑commerce platform and related systems as part of a global, homegrown ERP environment.
• Investigate and troubleshoot production issues, often using SQL to analyze data and understand root causes.
• Partner with our site operations team to resolve system issues raised by resellers and customers, and provide technical insight to the development team.
• Engage with business and IT partners to clarify requirements and ensure alignment between technical solutions and business goals.
• Work with developers to ensure they fully understand the technical specifications and desired outcomes.
• Use monitoring, logging, troubleshooting, and debugging tools to support stable and reliable production environments.
• Assist with tasks such as data analysis prototypes and data migration activities under guidance from senior team members.

Business Systems Engineer – Spécialiste en systèmes d’affaires

Customer Success Manager

• The Senior Manager - Partner Success will develop and oversee a group of Learning Partners who provide strategic learning and training services to end customers within Learning Community.
• Manage all aspects of Vendor Learning Partner Programs, including: new partner recruitment, monitor partner adherence to program requirements, manage day-to-day partner requests, assist with partner support during the authorization and legal agreement process, provide partner training and enablement, connect partners with engagement opportunities, oversee the Vendor Learning Partner business model transformation, as well as monitoring partner success and overall program effectiveness.
• The Manager has P&L responsibility for the business.
• Vendor Management, Partner Management & Leading a team driving Business objective for the business.
• Experience in managing P&L with the focus on driving profitable business
• Own Renewal Rates on Subscription for the Current Qtr & drive increase in renewal rates.
• Own ALP market development fund to drive ALP Activities & Events across GEO’s
• Plan sales strategies, assign regional sales target per region & monitor performance of teams with reach activity & parameters planned.
• Establish and maintain on-going Learning Partner relationships with ATC: Principals, Stakeholders, and Affiliated Instructors.
• Assist Learning Partners in the development of annual business plans to support Vendor goals, ensure partner’s successful delivery of learning and training services in support of customer adoption.
• Develop adequate Product and Program subject matter expertise to support Learning Partners

Manager, Partner Success

Pre-sales Engineer

• Working with the company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and or prospects.
• The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning.
• The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration and Presentation on the supported products and solution.
• Assist Account and Product Managers with qualification of opportunities by providing presales technical support.
• Provides pre-sales technical support and deliver product demonstrations to customers and business partners.
• Assist senior to deliver training to partners on products solution.
• Contribute to and refine technical RFP and RFI responses.
• Support customer demonstrations and presentations.
• Coordinating and managing technical validation events (POC).
• Coordinating and managing POC assets.
• Solely or partnering with other Pre-sales consultant to support PM setting regular BOM (Bill of Materials).
• Participating in conferences, shows, exhibitions when appropriate and requested.
• Performs other related duties as assigned.

Presales Consultant – Dell Server, EMC Storage

Operations

• Coordinate and set up new incentive plans quarterly/annually in the incentive management tool.
• Lead payout processes: calculations, manual adjustments, approvals, and coordination with Finance, C&B, and senior leadership.
• Administer SPIFF programs and TD Rewards incentives, ensuring alignment with business goals.
• Perform month-end and quarter-end accruals, reconciliations, and account analyses.
• Support internal and external audits, ensuring compliance with all compensation policies.
• Respond to inquiries and requests from internal customers.
• Maintain and enhance operational reporting in the incentive management tool.
• Design and build dashboards to visualize performance and compensation data.
• Pull and analyze data independently, minimizing reliance on other departments.
• Identify and implement automation opportunities to streamline data collection, calculation, and reporting.
• Present monthly reports to SVPs and other executives, translating data into actionable insights.
• Develop presentations and data visualizations for leadership.

Senior Incentive Compensation Operations Analyst

Threat Intelligence Specialist

• Establish and lead the threat hunting program (10%)
• Formulate hunting hypotheses based on priority threats (15%)
• Conduct proactive and ad hoc hunting exercises (25%)
• Validate and escalate relevant uncovered threats (10%)
• Automate and orchestrate the hunting process (30%)
• Document the process and train the team (5%)
• Design and implement reporting metrics (5%)

Lead Threat Hunter

• Designs, configures, and implements complex regional compute and storage solutions to enable new business opportunities, support organic growth and small to moderate M&A, and to implement and improve new application services (40%)
• Provides full operational support for global and regional infrastructure services that execute revenue-generating applications, colleague productivity tools, back office systems, and customer support, with rare assistance from more senior engineers in mission critical and/or extremely complex situations (20%)
• Works with project managers to prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments (15%)
• Builds and updates systems automation and monitoring tools (15%)
• Performs other additional duties as assigned (10%)

Senior System Engineer – HPE

Public Relations

• Dar soporte al equipo de Producto en análisis de portfolio, precios, márgenes y disponibilidad.
• Colaborar con Ventas en promociones, seguimiento de oportunidades y acciones comerciales.
• Elaborar informes y reportes (ventas, stock, KPIs).
• Actualizar bases de datos, listados y documentación vinculada a fabricantes y productos.
• Analizar tendencias de mercado y evolución del negocio.
• Coordinarse con distintas áreas internas (Ventas, Marketing, Logística, Finanzas).

Prácticas de Soporte Comercial, Producto

Human Resources

• Stand up and lead global HRSS Tier 1 and Tier 2 delivery teams/ workflows, ensuring excellence in responsiveness, resolution quality, and experience.
• Establish scalable shared services pods aligned to business needs, time zones, and language capabilities.
• Monitor service performance through KPIs, SLAs, and feedback loops, working closely with the HRSS Operations Lead to resolve gaps and drive improvement.
• Partner with the HRSS Operations Lead to coordinate readiness activities for Wave 1 countries, including content review, process mapping, and intake planning.
• Align delivery structure with operational requirements, country-specific needs, and system capabilities as identified by the HRSS Operations Lead.
• Enable AI-driven Tier 0 solutions, ensuring content developed is effectively activated and maintained in the knowledge base.
• Monitor chatbot performance and deflection rates to optimize usage and reduce manual workload.
• Coordinate with COE leaders to scope, onboard, and execute shared services support for transactional and repeatable work.
• Implement consistent service standards, escalation processes, and regional support models that allow for global scale with local flexibility.

Senior Director, HR Specialized Services

Software Engineer

• Analyze business, operational, and supply chain processes to identify improvement opportunities
• Use Excel (advanced), SQL, and analytics tools to evaluate data and performance
• Develop and track KPIs and operational metrics
• Support Lean, Continuous Improvement, and Six Sigma initiatives, including root cause analysis
• Create process maps and value stream maps to document current and future states
• Partner with cross-functional teams to implement process improvements
• Support project planning, documentation, and stakeholder updates
• Participate in TD SYNNEX training and development activities

Discovery Rep – Industrial Engineering

Field Engineer

• Perform Preventive & Corrective Maintenance – Schedule, execute, and document preventive maintenance and field change orders (FCOs) on digital scanners and related hardware.
• Diagnose root causes, perform repairs and/or part replacements, and validate system performance per SOPs and regulatory standards.
• Installations & Configurations – Lead complete site setups: unpack, assemble, and calibrate instruments; configure networking, middleware, and integration with laboratory information systems (LIS).
• Technical Support & Troubleshooting – Respond promptly to service calls on-site to minimize equipment downtime and maintain uptime SLAs.
• Use diagnostic tools and data-gathering techniques to troubleshoot hardware, software, and connectivity issues.
• Documentation & Compliance – Maintain accurate service reports, work orders, and calibration records in our CRM and tracking systems.

Digital Pathology Field Service Engineer

Product Marketing

• Provide end-to-end leadership for regional Cisco programs and GTM initiatives across EMEA
• Own program governance, planning, execution, and reporting for senior stakeholders
• Align country teams, business units, vendors, and leadership on shared objectives and timelines
• Ensure delivery of program outcomes by actively managing scope, resources, budgets, risks, and dependencies
• Drive clear, consistent communication and executive-level reporting across all initiatives
• Coordinate interdependencies across programs, platforms, and GTM workstreams to avoid conflicts and delays
• Identify requirements from cross-functional teams and external partners to ensure successful execution
• Proactively identify, escalate, and mitigate risks and issues in collaboration with sponsors and leadership
• Lead and guide project managers when applicable to ensure consistent delivery standards

Senior Manager – Programs, Platforms, Go-To-Market

Manager

• Manage the relationship and growth of Fortinet within TD SYNNEX.
• Develop and execute strategic business plans in partnership with the vendor.
• Identify new business opportunities and facilitate training programs.

Vendor Business Manager

Artificial Intelligence

• Gather and analyze business requirements to identify opportunities for AI-driven automation
• Design, develop, optimize, and maintain AI-powered applications using Python
• Build and deploy intelligent process automation solutions
• Research, prototype, and implement generative AI models and AI agents
• Collaborate with R&D, product, and business teams to deliver innovative AI solutions
• Ensure scalability, performance, and reliability of deployed AI systems
• Stay up to date with emerging AI technologies and best practices.

AI Automation Specialist

Inside Sales

• Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
• Achieve monthly/quarterly Revenue and Margin targets
• Proactively develop relationships with key internal and external contacts
• Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
• Manages customer backorder along specialist knowledge and engages in “intelligent project fishing”
• In AS either manages project end-to-end or hands over to pre sales for technical requirements
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure TD SYNNEX maintains service levels agreements with customers
• Attainment of Key Performance Indicators (KPI’s) such as customer engagement
• Sell the benefits of using TD SYNNEX and the Company value proposition
• Develops partner relationship (incl. account planning, cross-selling etc.)
• Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
• Drives sales of specific products/ vendors if specific knowledge is required
• Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)
• Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
• Manage customer backorder expectations and reporting
• Ensure CRM system is well maintained and provides correct customer information