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TD SYNNEX

Account Representative

TD SYNNEX

Inside Account Representative managing customer relationships for TD SYNNEX. Drive revenue and long-term satisfaction through effective communication and service delivery.

Posted 5/21/2026full-timeFremont • Arizona, California • 🇺🇸 United StatesJunior💰 $69,400 - $77,000 per yearWebsite

About the role

Key responsibilities & impact
  • Manage customer and territory P&L, demonstrating critical thinking to drive growth and profitability across an assigned book of business.
  • Generate new business through a mix of inbound and outbound calls, with a strong focus on relationship-based selling.
  • Serve as the primary point of contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies that rely on TD SYNNEX for hardware and related solutions.
  • Share detailed information with customers on TD SYNNEX services, portfolio offerings, and value-added solutions, including both hardware and software.
  • Identify business growth opportunities through research and execute territory growth plans.
  • Build and maintain detailed account profiles, identifying opportunities to attach additional TD SYNNEX solutions where applicable.
  • Coordinate with the field sales team on RFP responses, customer proposals, and QBR presentations.
  • Partner closely with vendor management teams (e.g., storage, CPU, and other technology vendors) to introduce, position, and execute shared business goals.
  • Develop strong relationships with customer stakeholders across purchasing, sales, and operations.
  • Coordinate customer engagement with Finance and Purchasing teams, either directly or by executing actions through those groups.
  • Identify potential challenges or risks within accounts and provide timely visibility to the Inside Account Executive or Senior Inside Account Executive.
  • Collaborate with sales support teams to ensure quotes and orders are processed accurately and on time.
  • Develop written documentation and procedures for assigned accounts and delegate repetitive tasks to internal TD SYNNEX support teams when appropriate.
  • Apply basic project management skills to track and complete customer requests.
  • Attend TD SYNNEX and relevant industry events as needed.

Requirements

What you’ll need
  • Bachelor’s degree and 1–3 years of relevant experience, or an equivalent combination of education and experience.
  • Open to early-career talent with a demonstrated eagerness to learn and grow in a sales environment.
  • Comfortable speaking with customers regularly and building relationships over the phone and email.
  • Strong communication skills, with the ability to clearly convey information and tailor messaging to different audiences.
  • Ability to execute instructions independently and seek clarification when needed.
  • Demonstrated critical thinking, problem-solving, and decision-making skills.
  • Strong data entry and organizational skills with attention to detail.
  • Ability to negotiate effectively and sell ideas persuasively.
  • Strong time-management skills and ability to drive tasks to completion.
  • Comfortable working in a fast-paced environment with shifting priorities.
  • Ability to work constructively under pressure and manage deadlines.
  • Demonstrated ethical judgment and commitment to maintaining confidentiality.
  • Ability to collaborate effectively and build strong working relationships across teams.
  • Sensitivity to the needs and concerns of customers and internal stakeholders.
  • Proficiency in relevant computer systems and applications at an intermediate level.
  • Ability to communicate effectively in English; additional regional or local language skills are a plus.

Benefits

Comp & perks
  • Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementrelationship-based sellingproject managementdata entrynegotiationproblem-solvingdecision-makingorganizational skillstime managementcustomer engagement
Soft Skills
critical thinkingcommunication skillsindependencecollaborationadaptabilityethical judgmentsensitivity to customer needsability to work under pressureeagerness to learnpersuasiveness
Certifications
Bachelor’s degree