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Account Representative
TD SYNNEXInside Account Representative managing customer relationships for TD SYNNEX. Drive revenue and long-term satisfaction through effective communication and service delivery.
Posted 5/21/2026full-timeFremont • Arizona, California • 🇺🇸 United StatesJunior💰 $69,400 - $77,000 per yearWebsite
About the role
Key responsibilities & impact- Manage customer and territory P&L, demonstrating critical thinking to drive growth and profitability across an assigned book of business.
- Generate new business through a mix of inbound and outbound calls, with a strong focus on relationship-based selling.
- Serve as the primary point of contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies that rely on TD SYNNEX for hardware and related solutions.
- Share detailed information with customers on TD SYNNEX services, portfolio offerings, and value-added solutions, including both hardware and software.
- Identify business growth opportunities through research and execute territory growth plans.
- Build and maintain detailed account profiles, identifying opportunities to attach additional TD SYNNEX solutions where applicable.
- Coordinate with the field sales team on RFP responses, customer proposals, and QBR presentations.
- Partner closely with vendor management teams (e.g., storage, CPU, and other technology vendors) to introduce, position, and execute shared business goals.
- Develop strong relationships with customer stakeholders across purchasing, sales, and operations.
- Coordinate customer engagement with Finance and Purchasing teams, either directly or by executing actions through those groups.
- Identify potential challenges or risks within accounts and provide timely visibility to the Inside Account Executive or Senior Inside Account Executive.
- Collaborate with sales support teams to ensure quotes and orders are processed accurately and on time.
- Develop written documentation and procedures for assigned accounts and delegate repetitive tasks to internal TD SYNNEX support teams when appropriate.
- Apply basic project management skills to track and complete customer requests.
- Attend TD SYNNEX and relevant industry events as needed.
Requirements
What you’ll need- Bachelor’s degree and 1–3 years of relevant experience, or an equivalent combination of education and experience.
- Open to early-career talent with a demonstrated eagerness to learn and grow in a sales environment.
- Comfortable speaking with customers regularly and building relationships over the phone and email.
- Strong communication skills, with the ability to clearly convey information and tailor messaging to different audiences.
- Ability to execute instructions independently and seek clarification when needed.
- Demonstrated critical thinking, problem-solving, and decision-making skills.
- Strong data entry and organizational skills with attention to detail.
- Ability to negotiate effectively and sell ideas persuasively.
- Strong time-management skills and ability to drive tasks to completion.
- Comfortable working in a fast-paced environment with shifting priorities.
- Ability to work constructively under pressure and manage deadlines.
- Demonstrated ethical judgment and commitment to maintaining confidentiality.
- Ability to collaborate effectively and build strong working relationships across teams.
- Sensitivity to the needs and concerns of customers and internal stakeholders.
- Proficiency in relevant computer systems and applications at an intermediate level.
- Ability to communicate effectively in English; additional regional or local language skills are a plus.
Benefits
Comp & perks- Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementrelationship-based sellingproject managementdata entrynegotiationproblem-solvingdecision-makingorganizational skillstime managementcustomer engagement
Soft Skills
critical thinkingcommunication skillsindependencecollaborationadaptabilityethical judgmentsensitivity to customer needsability to work under pressureeagerness to learnpersuasiveness
Certifications
Bachelor’s degree