Taxfix

Accountant

• Own and maintain the AR aging report and ensure payment failure resolution SLAs are consistently met, with clear escalation paths documented and followed.
• Deliver collections, AR, and chargeback inputs to the month-end close calendar on time, every month, and resolve reconciliation breaks between Chargebee, Adyen, and NetSuite within agreed SLAs.
• Design, ship, and hand over at least three workflow automations or process improvements per year, each documented with runbooks and measured by manual hours saved or error rate reduction.
• Integrate AI tooling into at least one operational process — such as exception triage, write-off flagging, or partner reporting — with appropriate controls and human-in-the-loop review in place.
• Manage external partner relationships with Troy, Adyen, and Chargebee in a structured and professional manner, with mapped contacts, clear escalation paths, and regular performance touchpoints.
• Create and maintain SOPs and runbooks for all owned processes, documented to a standard that enables handover or audit without reliance on tribal knowledge.
• Establish and maintain a regular working rhythm with Product, CS, Legal, and Data on collections, disputes, and AR topics, ensuring no surprises for stakeholders.

Senior Accountant, Collections & AR

• Ensure full compliance with German professional standards (StBerG, BOStB) while identifying opportunities to modernize traditional industry practices.
• Contribute to the operational strategy for scaling capacity, advising on how to best leverage software and AI without compromising quality.
• Support and guide our internal team of tax experts to maintain efficient case processing and high operational standards.
• Help shape and coordinate our network of internal and external tax advisors, ensuring every user receives the professional, certified support they need.
• Advise on “supply-side” optimization — helping attract, retain, and empower top tax advisors in Germany.
• Contribute to improving unit economics and operational excellence across internal operations and the advisory network.
• Act as a primary stakeholder for our partner Product and Engineering teams. Translate complex tax assistance services into scalable software requirements.
• Champion the automation of manual workflows, leveraging AI wherever possible, to create a “bionic” experience for advisors—allowing them to focus on high-value advisory rather than data entry.

Tax Advisor

Engineering Manager

• Lead and grow the team
• Hire, coach, and develop Security Engineers - run meaningful 1:1s, set development goals, and actively manage performance
• Build a high-performance team culture rooted in psychological safety, ownership, and continuous improvement
• Champion AI adoption within the team - encourage AI-assisted workflows for security work (threat modeling, detection engineering, vulnerability triage) and continuously raise the bar on how AI is used to improve productivity
• Evaluate capacity, balance reactive vs. proactive security work, and advocate for the resources your team needs
• Own delivery and security posture
• Own the team's outcomes against OKRs: prioritize effectively, track progress with metrics, and delegate without micromanaging
• Own the technical direction for Product Security: application security, AI security, cloud security posture
• Ensure rigorous vulnerability management, incident response, and security-in-SDLC practices
• Shape security strategy
• Partner with Technical Leadership and Architecture to align security work with the broader technology strategy
• Own and evolve the security tooling stack: driving consolidation and effectiveness across the Taxfix group
• Support AI security needs: LLM security risks, adversarial testing, secure integration patterns, and AI threat modeling
• Evaluate technical trade-offs: balancing risk, cost, developer experience, and delivery speed, and communicate them clearly to stakeholders, framing impact in business terms, not just technical severity
• Partner across the org
• Bridge your team and its stakeholders: Product Engineering, AI Engineering, Platform, Data, and Architecture - embedding security early in the development lifecycle
• Align priorities with peer EMs across Platform Engineering
• Proactively surface blockers, manage dependencies, and keep information flowing
• Communicate security posture, risks, and trade-offs clearly to engineering leadership and, where relevant, to compliance, legal, and executive stakeholders

Security Engineering Manager – Associate

Backend Engineer

• Design and build internal products, workflows, and integrations that solve real business problems for teams across the organisation
• Develop automations and integrations between our SaaS tools using APIs, scripts, and connector logic to eliminate manual work
• Implement system designs with code-heavy nodes in low-code platforms, writing robust SQL queries and custom scripts where needed
• Partner with stakeholders in People Operations, Talent Acquisition, and Workplace Experience to understand needs, define outcomes, and deliver solutions
• Drive initiatives to integrate AI technologies into people team processes, improving productivity and unlocking new capabilities
• Create documentation and provide guidance to stakeholders on how to effectively use the systems you build
• Measure the impact of your solutions through clear metrics, iterating based on feedback and usage data

Senior Accountant, Collections & AR

Tax Advisor

Security Engineering Manager – Associate

Software Engineer – Python