tax.com

DevOps Engineer

• Design, maintain, and manage infrastructure configuration
• Achieve a continuous deployable system
• Ensure exceptional level of service delivery for all clients
• Build scalable and efficient cloud infrastructure with built-in monitoring for automated system health checks
• Interface directly with technical leads, software architects, and stakeholders
• Proactively provide updates to CI/CD pipelines and tooling
• Implement and maintain monitoring and alerting systems
• Build and maintain production systems ensuring high availability and scalability
• Oversee routine maintenance procedures and perform diagnostic tests
• Document and maintain system design and functions

Senior DevOps Engineer – DFW area

Consultant

• This role is responsible for working with internal customers in the identification of problem areas and opportunities, idea management and evaluation, researching and scoping solutions, and assembling and managing the human and technology resources to deliver new solutions.
• Ryan’s Business Solutions Team projects include research and development/proof of concept work, building custom non-commercial solutions, and informing the roadmap for commercial software product offerings.
• Coordinates resources, timelines, and budgets for the portfolio of innovation ideas and projects to ensure alignment with enterprise strategy and support the ideation lifecycle.
• Manages project issues and risks and escalates to the appropriate stakeholders with clarity, timeliness, and professionalism.
• Establishes and maintains strong relationships across the organization for project execution and delivery.
• Assists with leading the build, development, testing, and monitoring of technology solutions that are part of the Innovation portfolio.
• Demonstrates ability to document and translate requirements while making connections to business processes, potential risk, and technology solutions.
• Interacts regularly with customers to understand problem areas of the modern tax department.
• Works with Ryan business units to identify trusted customers for participation in the Innovation lifecycle to generate ideas and solicit feedback on the most promising ideas.
• Identifies new market spaces where technology and data strategy can benefit Ryan customers or service delivery methods including analysis of trends and market disruptions and searching for emerging technology and new market opportunities.

Senior Consultant, Business Solutions

Product Manager

• Own day to day product leadership for one or more enterprise software products within the transfer pricing portfolio.
• Define and maintain product roadmaps that balance customer needs, regulatory requirements, technical health, and commercial outcomes.
• Lead prioritization decisions across new capabilities, customer retention initiatives, modernization efforts, and technical investments.
• Partner closely with Customer Success and Sales to understand churn drivers, adoption challenges, and opportunities to improve customer outcomes.
• Drive product initiatives related to benchmarking, economic analysis, and transfer pricing compliance reporting.
• Design and scope generative AI and machine learning powered features, from problem definition through delivery and iteration.
• Collaborate with engineering on delivery planning, technical tradeoffs, and longer term architectural decisions, including AI driven solutions.
• Establish and track product health metrics such as adoption, retention, cost to serve, and delivery performance.
• Communicate clearly with stakeholders at multiple levels, including senior leadership, on roadmap decisions, risks, and progress.

Senior Manager, Product Management

Manager

• Responsible for leading and managing large, complex cross-functional enterprise initiatives and/or projects leveraging Agile and Scrum methodology best practices
• Successfully identifying, qualifying, and executing innovative technology projects with Ryan practices
• Fostering relationships with internal and external stakeholders to secure commitment and drive project success
• Managing customer relationships to ensure the highest quality of customer service is provided
• Designing and delivering effective Change Management plans to effectively communicate and educate end users
• Overseeing all scoping, planning and execution, and managing activities to ensure on-time delivery, within budget and meets or exceeds expectations

Manager, Innovation

• Drive development of product strategy and associated roadmaps working in conjunction with product leaders, business stakeholders and development teams.
• Build hypotheses and define scope to meet product goals and KPIs.
• Analyze product and business data to create data-driven insights and drive iterative development.
• Create a positive team member experience.
• Be responsible for direct interaction with business and technical stakeholders, including, but not limited to, eliciting comprehensive functional and technical requirements, use cases, and recommending appropriate solutions.
• Collaborate with business analysts and technical team to create user stories, requirements and functional specifications for development.
• Collaborate with User experience team to design user interface and user flows where needed.
• Work with development team to estimate work and execute against plan and own and maintain an organized product backlog.
• Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.
• Facilitate cross-functional design sessions and workshops.

Director, Product Management

Sales

• Own a regional P&L and scale a high-velocity SaaS sales organization.
• Drive predictable, repeatable execution in sales.
• Recruit, onboard, and ramp Account Executives within 90 days.
• Foster a culture of accountability, ownership, and strong hunter mentality.
• Conduct weekly deal reviews grounded in MEDDICC discipline.
• Partner closely with Marketing to expand ABM programs and increase SQL generation.
• Collaborate with Product, CSM, and Implementation teams to support cross-sell initiatives and enhance customer retention.
• Ensure high-impact, world-class demos with Customer Solutions teams.
• Achieve assigned bookings targets with precision and consistency; enforce segmentation strategy across account tiers.
• Maintain strong pipeline health and disciplined forecasting processes; improve win rates through structured, data-driven deal inspection.

Director, Sales

Full-stack Engineer

• Build customer-facing products and internal platforms
• Contribute to the design, development, testing, and integration of software components
• Participate in the development of software components, business logic, and user interfaces using defined technology stacks and coding standards
• Assist in writing test cases and executing unit tests to ensure the quality of deliverables
• Collaborate closely with peers and leads to learn best practices in code development, configuration, and deployment
• Perform troubleshooting and debugging of assigned modules

Full Stack Engineer I

• Design, architect, and implement robust full-stack application components
• Translate functional and non-functional business requirements into performant software systems
• Lead by example in writing clean, well-documented, and scalable code
• Collaborate with cross-functional teams to assess functionality, interoperability, and scalability of evolving architecture
• Manage full software lifecycle through automated pipelines and release orchestration
• Conduct hands-on research and assessment of new technologies for business relevance

Manager – Software Engineering

Backend Engineer

• Identifying, developing, and maintaining the technologies that enable the efficient flow of data throughout the organization.
• Building out robust, high-performance technology.
• Using a variety of programming languages and tools to develop, test, and maintain data pipelines within the Platform Reference Architecture.
• Working directly with management, product teams and practice personnel to understand their platform data requirements.
• Maintaining a positive work atmosphere by encouraging productive interactions.
• Collaborating on an Agile team to design, develop, test, implement and support highly scalable data solutions.
• Analyzing user feedback and activity and iterating to improve services and user experience.
• Securing data in alignment with internal information and data security policies.
• Creating and implementing robust cloud-based data solutions that scale effectively.
• Performing unit tests and conducting reviews with other team members to ensure solutions are rigorously designed and elegantly coded.
• Staying on top of tech trends, experimenting with and learning new technologies, participating in technology communities and mentoring other members of the engineering community.