TASC

Program Manager

• Partner closely with the Career Ecosystem Program Manager to drive execution across all program workstreams, ensuring alignment to transformation objectives.
• Develop and manage integrated program plans, including timelines, milestones, dependencies, and deliverables across multiple interconnected initiatives.
• Establish and embed standardized project management practices, tools, and reporting frameworks to drive consistency and transparency at scale.
• Provide a consolidated, real-time view of program health, including progress against milestones, risks, and interdependencies.
• Identify, assess, and proactively manage program risks and issues, ensuring timely escalation and resolution.
• Lead executive reporting and governance forums, translating complex program activity into clear, actionable insights for senior leadership.
• Coordinate across workstream leads, project managers, and cross-functional stakeholders to ensure clarity of deliverables, ownership, and accountability.
• Orchestrate multiple workstreams into a cohesive program narrative, ensuring alignment across job architecture, skills, and workforce transformation initiatives.
• Drive stakeholder engagement across a global matrix organization, influencing alignment and decision-making without direct authority.
• Identify and implement opportunities to enhance program execution, continuously improving processes, tools, and ways of working.

Principal Program Manager – Skills Based Workforce Transformation

Solutions Engineer

• Developing new products and strategies to bring them to market efficiently and seamlessly
• Successfully design tailored solutions, implementing complex technology assets and delivering challenging transformation programs to establish new standards for business operations
• Building clients’ internal skills, knowledge, and experience in critical domains
• Transforming client processes and optimizing management practices
• Oversee a portfolio of projects that align with strategic changes or initiatives, each with significant organizational impact
• Manage complexities and inherent risks across a broad spectrum of business areas, where strong interdependencies and resource sharing are common
• Manage benefits from their initial identification and definition through to full realization and measurable improvement
• Demonstrated excellence in project management as well as in-depth technical knowledge across IT topics such as software development, APIs, IT and enterprise architecture, and IT service management
• Leadership in project management and stakeholder engagement is essential, as is the ability to manage large, multi-party teams

Solution Architect – Technical Program Manager

DevOps Engineer

• Lead and develop a team of highly skilled people leaders and senior individual contributors within the CX Technology organization, fostering a culture of accountability, innovation, and continuous improvement
• Define and drive the short-term and medium-term strategic vision for Site Reliability Engineering, aligning reliability, scalability, and operational efficiency initiatives with broader Mastercard technology and business objectives
• Lead the design and execution of cross-functional initiatives that improve system resilience, automate operational processes, and mature incident management, problem management, and reliability engineering practices
• Establish, evolve, and govern reliability standards, operational best practices, and control frameworks to ensure consistent adoption across engineering and delivery teams
• Partner closely with engineering, product, architecture, and business stakeholders to embed reliability requirements into system design, development, deployment, and lifecycle management processes
• Oversee major incident response and escalation efforts, ensuring rapid recovery, effective communication, and high-quality root cause analysis with actionable remediation
• Promote proactive risk identification and mitigation through observability, capacity planning, resiliency testing, and automation-driven approaches
• Champion continuous improvement by leveraging operational metrics, insights, and retrospectives to drive measurable improvements in availability, stability, and customer experience
• Stay informed on industry trends, emerging technologies, and modern SRE practices, applying relevant innovations to advance Mastercard’s operational maturity
• Manage goal setting, coaching, performance management, and talent development for people leaders and senior technologists, building a strong leadership pipeline and sustaining operational excellence at scale.

Director, Site Reliability Engineering

Technical Product Manager

• Own the vision and roadmap for internal platform services and APIs underpinning Mastercard’s digital payments stack (e.g., SRC, tokenization, digital credentials, authentication).
• Drive platform‑first, reusable‑by‑design capabilities aligned with Digital Payments strategy, enterprise architecture, and regulatory requirements.
• Translate business, scheme, and regulatory needs into clear technical requirements, epics, and user stories with embedded non‑functional requirements (latency, resiliency, availability, security, observability).
• Act as Product Owner for one or more scrum teams, leading backlog prioritization, sprint planning, grooming, reviews, and delivery execution.
• Partner closely with engineering and architecture to decompose complex problems, manage dependencies, and ensure high‑quality, production‑ready outcomes.
• Apply Domain‑Driven Design (DDD) principles to define clean service boundaries, API contracts, and scalable platform architectures.
• Ensure services and APIs comply with Mastercard standards for security, tokenization, encryption, and auditability.
• Define and track KPIs for platform performance, reliability, security posture, and service adoption; use telemetry to drive continuous optimization.
• Represent the platform across Product, Engineering, Security, Architecture, Operations, and regional teams, clearly communicating progress, risks, and trade‑offs.

Manager, Product Development – Technical Product Owner

Consultant

• Provide creative input on projects across a range of industries and problem statements
• Contribute to the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
• Collaborate with Mastercard team to understand clients’ needs, agenda, and risks
• Develop working relationship with client analysts/managers, and act as trusted and reliable partner
• Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings
• Lead internal and client meetings, and contribute to project management
• Contribute to the firm's intellectual capital
• Receive mentorship from consulting leaders for professional growth and development

Consultant, Strategy & Transformation

Account Manager

• Engage with existing Regional bank customers on business development and growth
• Own the relevant customer P&L’s and drive strategic planning and solution selling
• Manage relationships with a group of existing regional banking clients with a focus on consumer debit, credit, small business and commercial new payment flows
• Help clients develop a payment strategy and execute on it
• Sell in Mastercard Services which meet the needs of the client
• Work with operational partners to solve any technology needs
• Provide superior strategic account management driven by robust planning and banking knowledge
• Identify and develop new business opportunities that provide potential for future growth
• Support strategic organizational initiatives, including cross-selling of key Mastercard products and solutions
• Negotiate, execute and manage the customer contract agreement process

Director, Account Management – Regional Accounts

Customer Success Manager

• As a Regional Customer Success Manager for Services, support the development and delivery of strategic priorities within the region
• Focus on ensuring the priority customers and segments they work with experience positive change through more effective use of Services network products
• Work closely with cross-functional teams including Network Services, Account Management, Sales, Product, Technical Account Managers and support/delivery teams to realize the full value proposition of Mastercard Network Products on behalf of the customer
• Cultivate a strong customer partnership through a deep understanding of their business and managing customer health and value realization during network product launch and post-sale
• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products
• Articulate key performance indicators related to cost, performance and optimization and the insights associated with them
• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products
• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings
• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition
• Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner
• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve products

Senior Customer Success Specialist

Financial Planning and Analysis

• Support the financial close process through the analysis of P&L variances against budget, forecasts, prior year actuals, key business drivers, and initiatives.
• Provides financial insights to leadership, leveraging an advanced understanding of budgeting and forecasting at detailed levels
• Refines existing revenue forecasting models, works with the product owners to develop a deeper understanding of market and product trends and incorporates the learnings into forecasting models
• In addition to bottom-up product build up, conducts top-down analyses of historical revenue and driver trends to pressure test and further improve the forecast
• Supports business verticals and regional leads in identifying, tracking and delivering on revenue generating opportunities to achieve revenue target
• Works closely with product owners to be on top of changes in product offerings and assists with providing financial inputs for product business cases.
• Respond promptly to ad-hoc requests for information and analysis. Derive insights and takeaways from historical data to help business with decision making.
• Assists with strategy and process improvements related to budgeting, forecasting, systems and other key areas; proactively identifies ways to improve processes and executes agreed upon improvements.
• Influences and negotiates with the respective Regional/product teams who may have divergent objectives in relation to their respective business P&L. This involves challenging their assumptions to direct and shape their submissions.
• Ensures that Finance is closely integrated with, and positively supports the business providing managers at all levels with the necessary information to make good business decisions; works with the management team in the development and implementation of short and medium term strategic and tactical plans and provide the financial input required to that process.

Manager, Financial Planning & Analysis

Data Engineer

• Serve as the foundational technical leader for enterprise data architecture, partnering closely with the SVP and senior technology leadership.
• Act as a trusted advisor to C suite and executive stakeholders, translating business strategy into scalable data architecture decisions.
• Define and evolve the global data architecture roadmap across hybrid (cloud + on prem) environments.
• Architect secure, resilient solutions that meet global regulatory and compliance mandates, including GDPR, ISO 20022, and regional data localization requirements.
• Champion Data Mesh principles, treating data as a product with federated ownership, governance, and self service enablement.
• Establish organization wide architecture standards and development best practices through the Data & Analytics Architecture Review Board.
• Lead the modernization of legacy data platforms to cloud native architectures across AWS, Azure, and GCP.
• Drive adoption of modern data technologies, including Databricks, Snowflake, Delta Lake, and streaming platforms.
• Enable both real time and batch analytics use cases to support high availability, mission critical workloads.
• Mentor and influence global engineering teams, fostering a culture of technical excellence, accountability, and thoughtful risk taking.

Principal Software Engineer, Data Architecture

• Own a portfolio of top‑tier travel relationships, with accountability for revenue growth and long‑term partnership value.
• Develop and execute multi‑year account strategies, engaging senior and C‑level stakeholders with a consultative approach.
• Identify client needs and expand adoption of payments, fraud, cybersecurity, and data solutions.
• Lead annual planning and QBRs, aligning client priorities with commercial outcomes.
• Partner cross‑functionally (product, services, risk, analytics, legal) to deliver integrated solutions.

Director, Account Management – Travel

Product Manager

• Lead the NAM regional Send Product team and be a subject matter expert on the disbursements and P2P payments landscape
• Collaborate with global product teams to ensure that product performance, enhancements and initiatives drive increased client success and growth
• Engage with key clients to optimize and continuously improve how they engage with the product. Work to remove any barriers that might be preventing further growth and sales
• Drive alignment between Customer, Mastercard Account Management, NAM Regional Sales, Global Product, and finance organizations
• Ensure successful onboarding, testing and ramping of volume for new Customers along with Existing Customers for new receiving corridors
• Devise and execute on a GTM and sales strategy to power the next phase of Mastercard Send growth across North America
• Serve as an escalation point for Product performance Issue resolution. Work with customer support and customer operations to resolve issues for clients
• Review data analysis for optimization and growth opportunities across key client base
• Partner with finance to maintain accurate and detailed performance reporting and projections

Vice President, Product Management – Send

Director

• Engage in idea generation for new to market products and solutions including workshop facilitation and collateral development.
• Facilitate the development of product concepts and prototypes, including independently owning and delivering key workstreams.
• Partner with Product & Engineering and Foundry’s CX&D team on concept validation and market testing.
• Contribute/own business case development and go-to-market planning for individual products.
• Own and deliver high quality materials to facilitate internal and external decision making.
• Foster innovation and new idea generation
• Lead cross functional workshops and manage follow up actions to completion.
• Partner with CXD, Product and R&D teams by providing prioritized requirements.
• Work within a matrix organization to influence and drive outcomes within tight timelines.

Director – Product Development

Data Scientist

• Own the data science and machine learning strategy for Commerce Media, ensuring alignment with business objectives, platform capabilities, and long-term technical direction.
• Lead the design, development, and deployment of machine learning models and decisioning systems supporting advertising use cases such as targeting, bidding, ranking, forecasting, and attribution.
• Serve as the technical authority for data science methodologies, modeling approaches, experimentation frameworks, and evaluation metrics.
• Drive cross-team data science initiatives by partnering closely with Engineering, Product, Architecture, and Business teams to deliver end-to-end solutions from problem definition through production.
• Translate ambiguous business problems into well-scoped analytical and modeling approaches without requiring step-by-step direction.
• Establish and maintain best practices for the full model lifecycle, including feature engineering, training, validation, deployment, monitoring, and retraining.
• Lead and evolve experimentation and measurement frameworks (e.g., A/B testing, causal inference, incrementality) to quantify business impact.
• Champion AI-first development practices, responsibly integrating modern AI and ML tooling into data science workflows while maintaining rigor, interpretability, and governance.
• Mentor and develop senior data scientists, setting a high bar for technical quality, business impact, and collaboration.
• Communicate complex analytical findings and model outcomes clearly to non-technical stakeholders, including executives, product leaders, and commercial partners.
• Partner with platform engineering to build scalable, reliable production ML systems operating in high-throughput, real-time environments.
• Ensure data privacy, security, and ethical AI principles are embedded across all data science solutions.

Director of Data Science – AdTech

• Own the Services growth strategy and commercial plan across Apple Wallet / Pay Platforms, Apple’s broader digital partnership, and the Apple Card co-brand relationship, including P&L accountability.
• Lead the full sales lifecycle—from qualification through scoping/pricing, business case development, contracting/negotiation, and kickoff—ensuring clear value, ROI, and deal governance.
• Build and maintain a prioritized pipeline by originating net-new opportunities and expanding existing engagements across Customer Acquisition & Engagement, Personalization, Market Insights, Security, and Open Banking.
• Develop executive-ready narratives, pitches, and proposals; tailor messaging to different stakeholders and win alignment through compelling storytelling and data-backed insights.
• Translate client priorities into solution designs and commercial structures that meet objectives, manage risk, and accelerate time-to-value for complex engagements.
• Partner with account management, product leaders, and regional stakeholders to shape integrated go-to-market motions and scale successful solutions across Apple (Wallet/Pay Platforms and broader digital partnership) and JPMorgan Chase.
• Coordinate globally for Apple Services: establish operating cadence and governance, align priorities across regions and product teams, and ensure consistent pipeline management, messaging, and execution.
• Coordinate with delivery teams to define scope, align success metrics, remove blockers, and ensure high-quality execution that supports renewal and expansion.
• Drive forecast accuracy and commercial performance management, including renewals, upsell/cross-sell, and executive reviews aligned to revenue targets.
• Capture and share best practices, contribute to thought leadership, and influence in a matrixed environment to accelerate wins and strengthen the partnership.

Business Development Principal – Apple Partnerships

Project Manager

• Provide advanced business, functional, and technical expertise in support of systems development and transformation programs, with emphasis on SAP (ERP) and Order Management solutions.
• Manage key relationships with stakeholders across GTO and business teams, including SAP functional owners, Order Management platform users, technical leads, and project requesters. Deliver clear, executive ready status updates and insights to senior leadership.
• Lead and manage complex system implementation and business transformation initiatives, ensuring seamless delivery across planning, monitoring, execution, and implementation phases.
• Build and develop high performing project teams, ensuring personnel possess the appropriate skills, technical depth, and professional behaviors suited to a transformation environment.
• Oversee project execution within approved resource and budget guidelines, offering technical guidance, solutions recommendations, and advisory support that enables successful systems development and implementation.
• Participate in requirements definition, process mapping, solution design, and impact assessment activities to ensure alignment with business and technology strategies.
• Drive end to end delivery excellence, including development and maintenance of integrated project plans, schedule and budget adherence, status reporting, issue and risk escalations, test planning, user acceptance coordination, defect remediation, and adherence to transformation and governance methodologies.