Customer Success Manager – AI SaaS
Toma
Manager, Customer Success
Tantalus Systems
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $105,000 - $112,000 per year
Job Level
SeniorLead
About the role
- Lead and mentor the Customer Success team
- Develop and execute customer success and pursuit strategies
- Act as escalation point for complex customer issues
- Own executive relationships for strategic accounts
Requirements
- 5+ years of Team Leadership and Sales Strategy Management
- 10+ years of proven Customer Success/Account Management or other related commercial experience
- Prior success engaging a high-tech customer base
- Experience in delivering client-focused solutions based on customer needs
Benefits
- medical, dental and vision plans
- healthcare and dependent care flexible spending accounts
- paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
leadershipmentoringcustomer success strategysales strategy managementclient-focused solutionsrelationship managementproblem-solvingescalation management
