People Operations Manager, Programs and Projects
Snowflake
Job Level
Mid-LevelSenior
About the role
- Lead live product demos for prospective clients and support global commercial efforts
- Design and adapt workflows and templates for diverse markets and large-scale customers
- Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration
- Represent Tandem at international conferences, workshops, and customer events
- Guide clinicians through onboarding, training, and day-to-day support
- Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem
- Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant
- Manage clinical safety incidents and optimise internal operations for safe scaling
Requirements
- Clinical experience in healthcare (e.g. general practice, hospital, private practice)
- Exposure to consulting, corporate, or startup environments
- A passion for technology, AI, and their potential to transform care
- Strong communication skills — equally comfortable with executives, engineers, and frontline clinicians
- Organisational strength and a process-driven mindset
- Ownership, curiosity, and initiative in a fast-paced environment
- Flexibility to travel up to 25% and step in during critical moments
- Multilingual skills (highly valued)
