Tali AI

Customer Success Manager

• Own the end-to-end onboarding journey for new users, ensuring they reach first-value as quickly as possible
• Analyze the customer journey to identify friction points and work with the Product team to improve the overall 'look and feel' of the user experience
• Provide world-class support by not just fixing the 'what,' but explaining the 'why,' helping users become more self-sufficient over time
• Collaborate with cross-functional teams, including sales, marketing, and product, to address customer needs and concerns
• Provide insights from customer interactions to contribute to the improvement of products and services

Bilingual Customer Success Specialist

Full-stack Engineer

• We're hiring a Staff Engineer who reports to the VP Engineering and works on our highest-stakes, most ambiguous technical problems.
• You'll work on projects that are strategically critical and don't yet have a clear shape. You give them shape. You de-risk them, make the irreversible decisions visible, and drive them to completion.
• Our engineering spans: Real-time AI workflows, Reliability engineering, AI infrastructure and platform engineering, GTM engineering, Security, privacy, and compliance.
• You'll work with a small and growing team that ships daily, reasons clearly, and cares about the clinicians and patients on the other side of every decision.
• AI is central to how you work, not as a productivity tool but as a lever for judgment and scope.