T-Cetra

Bilingual

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to Customer calls in both English and Spanish languages
• Help with issues related to Activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, OFF Tues & Sun

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish
• Help with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, Off TH & SU

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Handle customer calls in both English and Spanish languages
• Assist with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain good relationships with merchants, Master Agents, and Employees
• Perform all other duties as assigned

Bilingual CSR, 12pm-9pm, OFF WED & SUN

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish languages
• Help with issues related to: Activation of SIM cards, Complete port-in activations, Explaining activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Part Time Bilingual CSR

Account Manager

• Leading the execution of the overall area business plan to exceed targets and goals.
• Develop a strategic plan for your area based on insights from analysis.
• Develop and maintain strong relationships with your retail store partners and product partners within your area.
• Ensure proper execution of merchandising and displays are met.
• Train and educate stores on a variety of products, services and systems.
• Deliver sales and revenue growth.
• Help manage inventory needs and planning.
• Assist with resolving VIDAPAY technical issues.
• Promote the products and services offered within your area.
• Prospect new retail stores.
• Other reasonable duties as assigned.

Bilingual CSR, 11am-8pm, OFF Tues & Sun

Bilingual CSR, 11am-8pm, Off TH & SU

Bilingual CSR, 12pm-9pm, OFF WED & SUN

Part Time Bilingual CSR

Area Account Manager