Systems Planning & Analysis

Product Designer

• Support product teams by applying User-Centered Design (UCD) best practices throughout the software lifecycle.
• Engage with end users through the agile product development process to ensure solutions meet operational needs.
• Establish feedback loops with customers and apply the Build–Measure–Learn cycle to guide iterative product development.
• Conduct user research, including interviews, usability testing, and surveys, to validate design assumptions.
• Create design artifacts such as sketches, flows, wireframes, high-fidelity mockups, and interactive prototypes.
• Ensure all design work complies with accessibility standards (WCAG, Section 508) and follows industry best practices for inclusive design.
• Collaborate with Product Managers on backlog refinement and prioritization to align design priorities with business value.
• Provide clarification to developers during implementation to ensure user expectations are met.
• Collaborate within cross-functional Agile/DevSecOps teams, actively participating in standups, demos, and retrospectives.
• Present and communicate design decisions effectively to stakeholders and senior leadership.
• May require official travel in support of ACT, both within and outside NATO boundaries, for a maximum of 30 days per year.

UI/UX Designer

Solutions Engineer

• Provide architectural leadership for innovative digital products developed in NATO or National defense institutions, ensuring solutions support mission requirements
• Oversee the design and integration of modern software and hardware architectures, ensuring scalability, resilience, and long-term sustainability
• Provide architectural mentorship to development teams, ensuring consistent application of design principles and practices across projects
• Collaborate with developers, engineers, and stakeholders to identify optimal technology approaches that enable Agile and DevSecOps practices
• Develop and maintain architectural documentation, including risk assessments, trade-off analyses, and implementation strategies
• Evaluate emerging technologies and guide their adoption where appropriate to improve agility, resilience, and mission relevance
• Balance technical debt, immediate mission requirements, and long-term sustainability in architectural decision-making
• Advise on identity and access management (IAM) design patterns to support secure and federated user access across systems
• Promote adoption of architectural modeling standards (UML, ArchiMate, BPMN) and tools (Enterprise Architect, Archi, ARIS, XMLSpy, etc.)
• Communicate complex technical concepts to both technical and non-technical stakeholders to enable informed decision-making

UI/UX Designer

Solutions Architect