system-helden

Systems Engineer

• As an IT Specialist for System Integration (m/f/d), based in the heart of Bonn's Old Town, you ensure that IT for our customers across Germany runs securely, stably, and efficiently.
• Network infrastructure – You are responsible for supporting and maintaining the IT systems of medical practices, clinics and Mac-based offices, ensuring everything runs smoothly.
• Fault analysis – You analyze deep network and infrastructure issues, perform packet analyses (e.g., with Wireshark), identify root causes and resolve them together with your team.
• Security and availability – You ensure that firewalls, security solutions (e.g., pfSense, Securepoint), IDS/IPS systems, as well as servers and networks, remain stable, available, and protected.
• Projects & development – You actively contribute to infrastructure projects, migrations, and architecture optimizations, including virtualization (e.g., VMware, Proxmox) and security-related initiatives.
• Administration – You manage systems and networks based on Linux and macOS and ensure their proper operation, working closely with infrastructure, security, and external teams.

IT Support, 2nd/3rd Level – IT Specialist for System Integration

Procurement

• Take responsibility for an efficient purchasing function and supply chain, ensuring our customers are optimally supplied
• Analyze demand, coordinate orders, and ensure all products are available in the right quantities and on time
• Advise customers on hardware products such as Macs, printers, and scanners and prepare appropriate quotes
• Ensure optimal inventory management and coordinate goods flows efficiently
• Handle returns, evaluate warranty cases, and optimize the returns process with suppliers
• Plan and monitor the shipment of IT products to our customers, ensuring smooth delivery

IT Support, 2nd/3rd Level – IT Specialist for System Integration

Purchasing and Sales Associate, Part-time