Synergis Technologies

Applications Consultant, SSD

Synergis Technologies

full-time

Posted on:

Origin:  • 🇺🇸 United States • Pennsylvania

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Fully implement Synergis data and document management solutions for clients worldwide
  • Serve as primary technical Synergis resource for customer implementation projects
  • Provide pre and post implementation training, system installation and configuration, and support to assigned customers
  • Consult with clients to understand as-is situation, requirements, goals, network infrastructure, legacy data, CAD systems, and workflow processes
  • Document as-is situation and write implementation plan and recommendations in a client deliverable
  • Implement/configure server and client software, database configuration, metadata tracking, legacy data import, workflow setup, user and group permissions, across local, WAN and internet topologies
  • Deliver administrator and user training
  • Communicate implementation status to project manager at least three times per week
  • Complete weekly timecards and submit travel expense reports within two business days
  • Monitor project activities vs scope and escalate scope changes to project manager
  • Provide client and product feedback to project management and product teams
  • Assist in software testing, sales support, Helpdesk support, and other areas when not engaged in projects

Requirements

  • 3+ years administering, consulting, implementing, configuring, or supporting data and/or document management solutions, PDM, PLM or other enterprise software solutions strongly preferred
  • Strong IT background a major plus
  • Background in 2D or 3D CAD a major plus
  • Industry experience in engineering, design or manufacturing a major plus
  • Ability to create rapport quickly and build strong relationships
  • Strong oral and written communication skills required
  • Strong presentation skills required
  • Ability to remain calm and foster calm and trust in others in pressurized situations
  • Character, drive and ambition to succeed
  • College or technical degree preferred
  • Proven record of over-achievement
  • Must have an ability to travel, for a week or two at a time
  • Position requires local and national/international travel
  • valid driver’s license and insured vehicle required for the local travel to customer sites
  • Candidates must be authorized to work in the United States
  • Employment eligibility will be verified with completion of Form I-9