Synergis Technologies

Consultant

• Fully implement Synergis data and document management solutions for clients worldwide
• Serve as primary technical Synergis resource for customer implementation projects
• Provide pre and post implementation training, system installation and configuration, and support to assigned customers
• Consult with clients to understand as-is situation, requirements, goals, network infrastructure, legacy data, CAD systems, and workflow processes
• Document as-is situation and write implementation plan and recommendations in a client deliverable
• Implement/configure server and client software, database configuration, metadata tracking, legacy data import, workflow setup, user and group permissions, across local, WAN and internet topologies
• Deliver administrator and user training
• Communicate implementation status to project manager at least three times per week
• Complete weekly timecards and submit travel expense reports within two business days
• Monitor project activities vs scope and escalate scope changes to project manager
• Provide client and product feedback to project management and product teams
• Assist in software testing, sales support, Helpdesk support, and other areas when not engaged in projects

Applications Consultant, SSD