Syneos Health

Learning and Development

• Delivers high quality, internal training, either in-person or virtually, utilizing the best modality for the content and learning objectives.
• Creates training materials that are clear, current, meet specified training objectives and are appropriate for global audiences.
• Utilizes best-in-class facilitation skills and technology to conduct training. Incorporates knowledge of cultural differences into delivery of content.
• Develops training delivery schedule and cadence to meet business needs.
• Schedules training in enterprise Learning Management System (LMS).
• Schedules logistics for training delivery (room, facilities, catering, etc.).
• Coordinates rosters of participants.
• Collaborates with subject matter experts / guest presenters to gather their input during training delivery. Develops / reproduces / acquires classroom materials.
• Provides feedback to instructional designers / course owners on content and makes recommendations for improvements.
• Collects course feedback forms (level one (1) evaluation).
• Responds to class inquiries and / or forwards to the appropriate representative.

L&D Trainer

Customer Support

• Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
• Work alongside the brightest minds in the biopharmaceutical industry taking down walls and removing barriers to speed our customers’ delivery of important therapies to patients.
• Collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.

Clinical Support Specialist

Manager

• Responsible and accountable for the customer-focused leadership and management of Site Start-Up (SSU) deliverables within a country, region or globally, within the assigned projects.
• Directs the technical and operational aspects of the Site Start-Up deliverables of the assigned projects.
• Accountable for the delivery of activation-ready study sites on time, on budget, and in compliance with all applicable regulations.
• Responsible for overseeing all Site Start-Up activities from site selection/recommendation through site-activation ready and all maintenance activities for the life cycle of the study.
• Develops SSU timelines as required and reports progress including plans to address potential risks/gaps to the project team, Project Manager (PM), SSU Management and Project Sponsor.
• Collaborates with major functional areas including, but not limited to: Business Development, Alliance Management, Contracts and Proposals Development, SSU Country Managers, Project Management, Clinical, Data Management and Medical Writing.
• Ensures all project deliverables meet the internal and customers’ expectations as per contracted deliverables, providing accurate projections, reports and updates, and ongoing risk identification, mitigation and management.
• Develops and maintains relationships with customers in alignment with their assigned projects.

Site Activation Manager – II

Director

• Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels.
• Operate as an extension of the executive team.
• Develop and execute multi-year account strategies that integrate the Account Protector, Builder, and Fixer playbooks based on account maturity and business context.
• Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results.
• Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals.
• Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction.
• Maintain a comprehensive view of the customer’s business landscape and proactively influence opportunities for growth.

Managing Director

Medical writer

• Develop regulatory documents for submission to regulatory agencies globally, in accordance with ICH and other global guidelines, standards and processes, and the client authoring standards, as applicable, in adherence with study/project timelines and corporate objectives.
• Manage medical writing projects, including developing timelines (working with the study/project teams, as necessary) and communication with cross-functional team members to maintain awareness of review cycles and expectations.
• Participate in cross-functional meetings to provide input regarding medical writing deliverables, timelines, and any process(es) needed for the completion of regulatory documents.
• Review other documents associated with the assigned project(s) (eg, Protocols and Statistical Analysis Plans), as appropriate.
• Participate in cross-functional process improvement initiatives.
• Participate in defining and writing standard operating procedures and best practices for an efficient preparation of quality documents.
• Manage internal and contract medical writing resources as required to ensure timely completion of assigned projects.
• Mentor more junior medical writing staff.

Senior Principal Medical Writer – Regulatory Submission Docs, ISE/ISS/Clinical Overview, Oncology Preferred

Project Manager

• Manage project and oversee interdisciplinary clinical research studies
• Ensure compliance with GCP, relevant SOP’s, and regulatory requirements
• Lead project team to ensure quality, timelines and budget management
• Responsible for financial performance of each project
• Develop contingency planning and risk mitigation strategies for successful delivery

Senior Project Manager

Research Analyst

• Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance
• Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans
• Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate
• Demonstrates diligence in protecting the confidentiality of each subject/patient
• Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues
• Assesses site processes as per the Clinical Monitoring/Site Management Plan (CMP/SMP)
• Conducts Source Document Review of appropriate site source documents and medical records
• Verifies required clinical data entered in the case report form (CRF) is accurate and complete
• Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines
• Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture
• Verifies site compliance with electronic data capture requirements
• May perform investigational product (IP) inventory, reconciliation and reviews storage and security
• Verifies the IP has been dispensed and administered to subjects/patients according to the protocol
• Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan
• Supports subject/patient recruitment, retention and awareness strategies
• For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met

Clinical Research Associate – Full-Service

Clinical Research

• Collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals.
• Challenge the status quo with us in a highly competitive and ever-changing environment.

Senior Biostatistician

Data Scientist

• Develop and interpret information that supports executive decision-making, policy formulation, growth projections, and portfolio oversight, with a strong focus on technology investments and operational performance.
• Own the end‑to‑end reporting and analytics lifecycle, including data sourcing, pipelines, models, dashboards, and access controls, to ensure stable, reliable, and consistent executive reporting outputs.
• Analyze data from multiple sources to produce a comprehensive view of business, financial, and operational performance on weekly/monthly/quarterly cadences.
• Design, create, and deliver executive‑ready reports, dashboards, and presentations, translating complex data into clear narratives and actionable insights for senior leadership and the Board.
• Develop recommendations and prepare written and oral presentations that synthesize insights into decisions, highlighting trends, risks, opportunities, and required actions.
• Evaluate investment performance and ROI, track progress against strategic objectives and forecasts, and identify root causes behind variances and emerging trends.
• Implement and maintain data, governance, hygiene and quality processes; proactively monitor accuracy, consistency, and reliability of reporting, and drive continuous improvement.
• Develop performance measurement framework and analytical tools to improve operational efficiency and maximize value realization from technology and operational investments.
• Coordinate revenue and budgeting processes; establish and maintain high standards for data quality, efficiency, and consistency, and reporting cadence.
• Establish effective analysis of business trends and end-to-end processes to identify significant variances and underlying driver, recommend corrective actions to management.
• Collaborate with business partners and cross-functional teams to define reporting standards, best practices and scalable standard operating procedures.
• Continuously assess resource utilization and capacity and make data-driven recommendations to ensure an optimal and sustainable support model.
• Lead analytical and reporting initiatives from concept through execution, coordinating stakeholders and driving measurable outcomes with a proactive, execution‑oriented mindset.

Technology Portfolio Reporting & Analytics Lead

• Join our Clinical Surveillance & Training (CST) team as a Clinical Scientist
• Lead Rater Training Excellence: Design and deliver scientifically grounded rater training programs to ensure consistent, high-quality endpoint assessment and reduce variability across sites
• Drive Patient Eligibility Quality: Perform comprehensive eligibility reviews, providing a second level of scientific oversight to confirm appropriate patient selection and minimize protocol deviations and safety risks
• Deliver Data-Driven Insights: Analyze clinical and endpoint data to identify trends, variability, and potential risks—translating findings into actionable insights that improve study execution
• Shape Protocol Strategy: Partner with sponsors and study teams to review protocols and provide expert guidance on endpoint strategy, scale selection, and study design feasibility
• Act as a Scientific Leader: Collaborate cross-functionally with clinical operations, medical, and sponsor teams to proactively identify risks and deliver solutions that protect study integrity

Clinical Scientist – Clinical Surveillance & Training, Clinical Psychologist/Neuropsychologist

Software Engineer

• Lead the design, development, and operation of scalable, cloud‑based data platforms including data lakes, data warehouses, and streaming architectures
• Own end‑to‑end data ingestion, transformation, and orchestration pipelines (batch and streaming) from source systems to curated analytics layers
• Establish and enforce engineering standards for performance, reliability, security, testing, and operational excellence
• Ensure platforms meet enterprise requirements for availability, scalability, regulatory compliance, and cost optimization
• Collaborate with business stakeholders to understand data needs and translate them into scalable technical designs
• Contribute to enterprise data architecture standards, reference architectures, and long‑term platform strategy
• Support analytics, reporting, and data science teams by enabling trusted, well‑modeled, and accessible data assets & data dictionaries
• Adopt the use of AI where applicable to enhance and support our client delivery needs
• Lead, mentor, and develop a team of data engineers through coaching, career planning, and performance management
• Build high‑performing teams using modern engineering practices (CI/CD, infrastructure as code, automated testing)
• Plan and manage delivery across multiple concurrent initiatives, balancing roadmap priorities, capacity, and technical debt
• Partner with vendors and contract resources as needed to support delivery goals

Associate Director – Engineering

• Serves as a statistical department resource
• Prepares Statistical Analysis Plans (SAPs)
• Collaborates with sponsors
• Directs the activities of other biostatistics personnel
• Conducts and participates in verification and quality control of project deliverables

Principal Biostatistician – Future Roles

• Serves as a statistical department resource
• Conducts training sessions for new hires
• Prepares Statistical Analysis Plans (SAPs)
• Reviews SAS annotated case report forms (CRFs)
• Directs activities of other biostatistics personnel
• Provides independent review of project work
• Supports business development activities
• Performs other work-related duties as assigned

• Mentors biostatisticians on job skills
• Conducts training sessions for new hires and existing personnel
• Prepares Statistical Analysis Plans (SAPs)
• Collaborates with sponsor if required
• Responsible for statistical aspects of the protocol and clinical study report
• Creates or reviews programming specifications for analysis datasets
• Directs activities of biostatistics personnel on projects
• Monitors progress on study activities and milestones
• Provides statistical programming support as needed

Principal Biostatistician

• Develops and fosters strong, collaborative relationships with customers.
• Solicits feedback from customer PoC (s) for continuous improvement of service delivery and to strengthen customer relationships on an individual or (PoC) country-specific level.
• Responsible for delivery and compliance with agreed-upon KPIs in relation to daily activities of their team members; develops and executes mitigation and remediation plans for non-compliance as needed.
• Responsible for headcount management, in relation to their own team, to ensure resource needs are identified and addressed in a timely fashion.
• Responsible for creation of job requisitions at expected level of quality.
• Proactively communicates and manages customer issues through assigned escalation channels.
• Ensures quality and adherence to Standard Operating Procedures/Work Instructions (SOP/WIs) and compliance with federal and local guidelines and ICH GCPs.
• Ensures all staff follow the required training and complete the required documentation.
• Provides regular compliance updates to management accordingly.
• Conducts oversight visits as required for Clinical Research Associates.
• Responsible for all system updates, and compliance with systems and relevant procedure and practices applicable to the customer and Syneos Health processes.
• Responsible for knowledge sharing across their own team to disseminate best practices and lessons learned in support of the overall FSP 360 operating model.
• Makes informed and data-driven decisions that positively impact their own team's performance within the business unit.
• Responsible for delivering BU revenue targets by attracting and retaining the right talent.
• Responsible for balancing the right size and skill level team against the expected customer delivery.
• May serve as a Company representative at professional meetings or seminars.
• Responsible for active management of team members’ performance through the established Syneos Health process; at an individual contributor level.
• Verifies that team members adhere to training guidelines, maintain their training records and individual and corporate training needs are identified and addressed.
• Provides administrative oversight (for example, HR processes, timecards, expense reports).
• Supports team members’ professional development through coaching, providing opportunities to increase knowledge and skill levels, and by delegating tasks commensurate with skill level.
• Proactively works to ensure team members’ engagement, retention and turnover rates remain within expected levels.
• Demonstrates commitment to diversity, equity, and inclusion through continuous development of all staff, modeling inclusive behaviors and proactively managing bias.

L&D Trainer

Clinical Support Specialist

Site Activation Manager – II

Managing Director

Senior Principal Medical Writer – Regulatory Submission Docs, ISE/ISS/Clinical Overview, Oncology Preferred

Senior Project Manager

Clinical Research Associate – Full-Service

Senior Biostatistician

Technology Portfolio Reporting & Analytics Lead

Clinical Scientist – Clinical Surveillance & Training, Clinical Psychologist/Neuropsychologist

Associate Director – Engineering

Principal Biostatistician – Future Roles

Principal Biostatistician – Future Roles

Principal Biostatistician

Manager FSP 360