Managing Director

Syneos Health

Strategic leader for large anchor accounts at Syneos Health, managing growth, operational excellence, and customer satisfaction while engaging with c-suite.

Posted 6/12/2026full-timeRemote • California • 🇺🇸 United StatesLead💰 $204,600 - $378,600 per yearWebsite

About the role

Key responsibilities & impact

Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels.
Operate as an extension of the executive team.
Develop and execute multi-year account strategies that integrate the Account Protector, Builder, and Fixer playbooks based on account maturity and business context.
Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results.
Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals.
Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction.
Maintain a comprehensive view of the customer’s business landscape and proactively influence opportunities for growth.

Requirements

What you’ll need

Advanced degree (MBA, MS, PhD, or equivalent) in life sciences, business, or related field.
Minimum 15 years of experience in clinical research, consulting, or strategic account management, with at least 8 years in leadership roles.
Strong understanding of CRO operations, delivery models, and commercial practices.
Demonstrated success in managing large-scale, global accounts and driving growth.
Excellent communication, negotiation, and stakeholder management skills.
Willingness to travel up to 50%.

Benefits

Comp & perks

company car or car allowance
Health benefits to include Medical, Dental and Vision
Company match 401k
eligibility to participate in Employee Stock Purchase Plan
Eligibility to earn commissions/bonus based on company and individual performance
flexible paid time off (PTO) and sick time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical researchstrategic account managementCRO operationsdelivery modelscommercial practices

Soft Skills

communicationnegotiationstakeholder managementleadershipinfluencing

Certifications

MBAMSPhD