Handles transactional and operational HR activities across multiple functional areas, including hiring, termination, labor law compliance, contract management, trainee programs, expatriate management, and retirement processes.
Maintains personnel records and prepares statistical reports on employee demographics and skills inventory.
Coordinates with external agencies such as government bodies, insurance companies, and unions.
Oversees the implementation of total rewards programs.
Manage and resolve complex Tier 3 HR inquiries and issues, delivering high-quality service in alignment with global HR standards and best practices.
Provide performance guidance and engagement counseling to managers and employees to support a positive, productive, and inclusive work environment.
Deliver comprehensive employee relations services, including handling performance management processes, creating and monitoring performance improvement plans (PIPs), and conducting thorough workplace investigations.
Support in-market talent initiatives, including the planning and execution of both small- and large-scale organizational restructurings.
Collaborate with Regional Governance PSN Team, working closely with a diverse, global/regional team to ensure alignment with organizational goals, direct in-market support and delivery at scale around the world
Leverage the tiered HR service delivery model by promoting and reinforcing employee and manager self-service tools to enhance the efficiency and effectiveness of HR support.
Requirements
Bachelor's degree in human resources management, Business Administration, or related field
3 +years of experience in an HR role, preferably in a global organization.
Strong understanding of HR processes and best practices.
Experience in Employee Relations, including performance management and restructuring activities.
Excellent communication and interpersonal skills.
Ability to work collaboratively within a global team.
Proficient in utilizing data analysis tools and techniques.
Basic understanding of how to communicate data and analytics findings.
Strategic thinking and problem-solving abilities.
Experience in managing cross-cultural teams and understanding global HR practices.