Synchrony

Senior Mobile UX Designer

Synchrony

full-time

Posted on:

Location Type: Hybrid

Location: Alpharetta • Connecticut, Florida, Illinois, Ohio • 🇺🇸 United States

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Job Level

Senior

Tech Stack

AndroidInvisioniOS

About the role

  • Conceptualize and develop engaging native app experiences for strategically significant core customer-facing applications
  • Apply design thinking methodologies with product owners and leaders to help shape product strategy, clarify requirements, and define and scope UX activities
  • Present to and persuade executives, leaders and agile teams to accept UX recommendations
  • Organize and facilitate design workshops as needed
  • Ideate on and champion new experiences and act as a champion for user experience and native app design expertise
  • Mentor junior level designers and provide thought leadership
  • Develop user flows, site maps, information architecture, wireframes, and prototypes of native app experiences
  • Lead the design review cycle, synthesize feedback, and close on design requirements independently
  • Engage with UX research to assist in initiating, planning and running tests and incorporating their results into design
  • Engage with business and IT owners in agile processes and participate in daily/weekly agile ceremonies
  • Collaborate with CX, marketing, development, process owners, UX researchers and Mobile UI designers
  • Advocate for the end user’s experience and collaborate effectively with remote team members

Requirements

  • Bachelor’s degree and a Minimum of 3 years of experience in user experience, visual design, product design, or interaction design; OR high school diploma/GED and a Minimum of 6 years of experience
  • Minimum of 1 year of experience in designing native mobile app user experiences
  • Strong understanding of user centered design, design thinking and related methodologies
  • Effective communication, time management, collaboration, and organizational skills
  • Expertise in modern design tools such as Sketch, Figma, Invision, Adobe XD, Adobe Creative Suite and/or similar tools
  • Willingness to travel to Synchrony offices for occasional team & business meetings
  • Experience working on agile teams (desired)
  • Experience working in eCommerce and/or Financial Industry (desired)
  • Deep fluency and understanding of iOS Human Interface Guidelines and Android Material Design guidelines (desired)
  • Experience identifying and conducting User Research and User Testing (desired)
  • Ability to work in low or high fidelity as needed (desired)
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
  • Legal authorization to work in the U.S. is required; employer will not sponsor work visas
Benefits
  • Option to work from home, near one of our Hubs, or in an office (flexible work arrangements)
  • Occasional in-person engagement activities such as business/team meetings, training and culture events
  • Inclusive culture with support and encouragement at all levels of the organization
  • Employee Resource Groups (ERGs) participation (more than 50% engaged) offering community and growth
  • Tools and technology to grow your career
  • Reasonable accommodation for qualified individuals with disabilities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user experience designvisual designproduct designinteraction designnative mobile app designuser centered designdesign thinkinguser researchuser testinginformation architecture
Soft skills
effective communicationtime managementcollaborationorganizational skillsmentoringpersuasionfacilitationleadership
Certifications
Bachelor's degreehigh school diploma/GED
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