Conceptualize and develop engaging native app experiences for strategically significant core customer-facing applications
Apply design thinking methodologies with product owners and leaders to help shape product strategy, clarify requirements, and define and scope UX activities
Present to and persuade executives, leaders and agile teams to accept UX recommendations
Organize and facilitate design workshops as needed
Ideate on and champion new experiences and act as a champion for user experience and native app design expertise
Mentor junior level designers and provide thought leadership
Develop user flows, site maps, information architecture, wireframes, and prototypes of native app experiences
Lead the design review cycle, synthesize feedback, and close on design requirements independently
Engage with UX research to assist in initiating, planning and running tests and incorporating their results into design
Engage with business and IT owners in agile processes and participate in daily/weekly agile ceremonies
Collaborate with CX, marketing, development, process owners, UX researchers and Mobile UI designers
Advocate for the end user’s experience and collaborate effectively with remote team members
Requirements
Bachelor’s degree and a Minimum of 3 years of experience in user experience, visual design, product design, or interaction design; OR high school diploma/GED and a Minimum of 6 years of experience
Minimum of 1 year of experience in designing native mobile app user experiences
Strong understanding of user centered design, design thinking and related methodologies
Effective communication, time management, collaboration, and organizational skills
Expertise in modern design tools such as Sketch, Figma, Invision, Adobe XD, Adobe Creative Suite and/or similar tools
Willingness to travel to Synchrony offices for occasional team & business meetings
Experience working on agile teams (desired)
Experience working in eCommerce and/or Financial Industry (desired)
Deep fluency and understanding of iOS Human Interface Guidelines and Android Material Design guidelines (desired)
Experience identifying and conducting User Research and User Testing (desired)
Ability to work in low or high fidelity as needed (desired)
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Legal authorization to work in the U.S. is required; employer will not sponsor work visas
Benefits
Option to work from home, near one of our Hubs, or in an office (flexible work arrangements)
Occasional in-person engagement activities such as business/team meetings, training and culture events
Inclusive culture with support and encouragement at all levels of the organization
Employee Resource Groups (ERGs) participation (more than 50% engaged) offering community and growth
Tools and technology to grow your career
Reasonable accommodation for qualified individuals with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user experience designvisual designproduct designinteraction designnative mobile app designuser centered designdesign thinkinguser researchuser testinginformation architecture