SWK Technologies, Inc.

Engineer

• Troubleshooting hardware and software issues
• Performing installations and upgrades
• Assisting clients with technical queries
• Delivering top-tier technical support and solutions
• Ensuring customer satisfaction and fostering client relationships

Tier I MSP Engineer

• Act as a senior escalation resource for the NOC and support teams, resolving complex tickets that require deeper expertise or administrative access
• Lead and execute client-facing infrastructure and cloud projects including migrations, deployments, and environment buildouts
• Manage and administer Azure environments across a diverse client base, including IaaS, Azure AD/Entra ID, and M365 integration
• Communicate directly with clients on escalated issues and active projects, setting expectations and providing clear status updates
• Collaborate with the engineering team on process improvements, documentation, and knowledge transfer
• Contribute to post-incident reviews and root cause analysis
• Support internal initiatives including tooling improvements and platform administration

Tier III Engineer

Procurement

• Assist in the procurement process, including processing purchase orders.
• Involve in data entry, vendor communication, and client communication.
• Learn the ropes of procurement while contributing to business operations.

Procurement Assistant – Entry Level

Account Executive

• We are seeking a self-starter who understands how to win in a competitive market.
• Someone who knows the sales process, stays organized, and brings the right combination of industry knowledge and relationship-building skills to connect with decision-makers.
• The ideal candidate is a knowledgeable yet empathetic Sales Executive specializing in Acumatica ERP solutions for small to mid-size businesses.
• In this role, you will leverage your consultative selling approach to identify prospects, build meaningful relationships, and guide potential clients through the sales process from initial contact to close.
• You will manage and maintain a healthy sales pipeline, analyze sales data to uncover trends and opportunities, and deliver accurate and consistent forecasting.

Tier I MSP Engineer

Tier III Engineer

Procurement Assistant – Entry Level

Sales Executive, Direct Sales